Laurel Oaks of South Haven

Review of dishwasher sanitization records revealed missing entries for breakfast, lunch, and dinnertime meals for multiple dates in March, April, and May 2025.

Multiple food items were found unlabeled in various refrigerators (assisted living, memory care, employee lounge, activities room) and dry storage, lacking appropriate open dates.

No dishwasher sanitization records were maintained.

Two resident records were missing service plans signed by the resident or their authorized representative.

One resident file lacked evidence of a tuberculosis screening performed within 12 months prior to admission.

No evidence of records pertaining to the monitoring of the ventilation system to ensure minimum air changes per hour in specific rooms.

No evidence of a meal census record (residents, personnel, and visitors) was maintained for the preceding three-month period.

The facility failed to notify the department regarding the departure of the former administrator and failed to submit paperwork confirming the new administrator's appointment.

No evidence of records pertaining to the monitoring of hot water temperatures at plumbing fixtures to ensure they are regulated between 105 to 120 degrees Fahrenheit.