River Oaks Nursing & Rehabilitation Center LLC
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 27 Google reviews
Watch River Oaks Nursing & Rehabilitation Center LLC
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
What this means for your family
While recent reviews suggest some positive changes, the facility has a history of serious complaints regarding hygiene and resident neglect. If you consider this facility, perform an unannounced visit and specifically inspect the cleanliness of resident rooms and ask for documentation on how they handle incident reporting.
Google Reviews
Google Reviews
27 reviews on Google“River Oaks Nursing & Rehabilitation Center receives highly polarized feedback, with long-term concerns regarding hygiene, staffing, and basic resident care. While some reviewers praise recent improvements and compassionate staff, others report severe issues including neglect, poor sanitation, and inadequate nutrition.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and friendly staff members
- Recent facility renovations
- Supportive administrative team
Concerns
- Poor hygiene and sanitation (roaches, odors, lack of bathing) (mentioned by 4 reviewers)
- Inadequate nutrition and dehydration (mentioned by 3 reviewers)
- Neglect of basic resident care and medical needs (mentioned by 4 reviewers)
- Rude or unprofessional staff behavior (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 28 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1I noticed the administrative team is very engaged with feedback; how do you typically communicate daily updates or changes in care to family members?
- 2With the recent renovations to the facility, what specific improvements have been made to the dining areas and resident rooms?
- 3What specific protocols do you have in place to ensure consistent hygiene, sanitation, and regular bathing schedules for all residents?
- 4How does the nursing team manage medication administration and monitor for signs of dehydration or nutritional needs?
- 5What is the process for handling medical emergencies or urgent clinical needs during the overnight hours?
- 6What kind of daily activities or social programs are available to keep residents engaged and active in the community?
Personalized based on this facility's data
Key Review Excerpts
“The overall care has improved tremendously. The staff is very friendly, welcoming, informative, and supportive.”
“The staff members were genuinely good people who performed their jobs in a courteous and professional manner. Never had a problem.”
“When asked about the incident reports they could not give them to me but haven't had one written since 10/12/2023 she has fresh bruises on her and just went to the hospital and I was told that they hadn't been feeding her.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 16 measures
9
measures
3
measures
4
measures
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents vaccinated for the flu
Residents needing more daily help over time
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed multiple complaints about this facility, resulting in serious deficiencies including failure to protect residents from abuse and neglect. The facility shows recurring problems with resident protection, care assessments, and medication management across multiple surveys from 2023 to 2025. While all deficiencies show correction dates, the persistent pattern of abuse protection failures and complaint-driven inspections raises significant concerns about resident safety and care quality.
Mar 26, 2026Complaint1
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Nov 12, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Jul 17, 2025Routine5
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Mar 5, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Jan 2, 2025Complaint1
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Aug 21, 2024Routine7
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Plan the resident's discharge to meet the resident's goals and needs.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Smoke Deficiencies
Provide properly protected cooking facilities.
Federal Penalties
Fine
Nov 12, 2025
$9,110
Fine
Mar 5, 2025
$8,278
Ownership & Operations
Who Operates This Facility
River Oaks Nursing & Rehabilitation Center LLC
for profit
Chain Affiliation
Central Management Company
21 facilities nationwide
Chain avg rating: 2.5/5 · Rank 16 of 21
Ownership & Management
Owners
Kisatchie Health, LLC
Owner · Organization
Kisatchie Industries LLC
Owner · Organization
Teddy R & Susan R Burnum Price Inv Tr Fbo Jacqueline E Price Et AL
Owner (parent company) · Organization
Price, Teddy
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
27 reviews from families & visitors
Official Website
Visit riveroaksnursingandrehab.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Nearby Alternatives
Baton Rouge Health Care Center
2.8 miNursing Home · Baton Rouge, LA
The Lodge at Lane
3.8 miNursing Home · Zachary, LA
Zachary Manor Nursing and Rehabilitation Center
4.1 miNursing Home · Zachary, LA
Central Guest House Healthcare & Rehabilitation Ce
7.3 miNursing Home · Baton Rouge, LA
Grace Nursing Home
9.1 miNursing Home · Slaughter, LA
St Clare Manor Nursing and Rehabilitation
9.7 miNursing Home · Baton Rouge, LA