Baton Rouge Health Care Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 12 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
Bottom 25% in LA · Critically understaffed (RN) · Above average staffing · Worst in COMMCARE CORPORATION chain · $203,721 in fines
What this means for your family
While some families report a well-maintained facility and professional administrative support, the recent, severe allegations of neglect and failure to provide physical therapy are deeply concerning. We strongly advise families to conduct unannounced visits and closely monitor the care provided to loved ones, especially regarding hygiene and therapy schedules.
Google Reviews
Google Reviews
12 reviews on Google“Baton Rouge Health Care Center receives highly polarized feedback, with some families praising the professional staff and clean environment while others report severe neglect. Recent experiences from 2023 highlight critical concerns regarding patient safety, hygiene, and a lack of consistent physical therapy. Prospective families should be aware of these significant discrepancies in care quality.”
Quality Themes
Tap a score for detailsStrengths
- Professional and friendly staff interactions
- Well-kept, clean facility environment
- Effective post-surgery recovery support
- Helpful administrative and account management
Concerns
- Negligent care and lack of professional knowledge (mentioned by 2 reviewers)
- Inconsistent or non-existent physical therapy services (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 13 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1Given the recent focus on facility improvements, what specific steps are you taking to address the current CMS health inspection ratings?
- 2I noticed some feedback regarding physical therapy consistency; could you explain how you ensure residents receive their scheduled therapy sessions without interruption?
- 3How does your nursing team manage the medication administration process to ensure accuracy and safety for all residents?
- 4With the concerns raised about clinical oversight, what is your process for keeping families informed when there is a change in a resident's medical condition?
- 5I see that you actively engage with online feedback; how do you use that family input to make tangible changes to the care provided here?
- 6What does a typical daily activity schedule look like for residents who are looking to stay active and social within the facility?
Personalized based on this facility's data
Key Review Excerpts
“The facility is well-kept and she reported that the food was reasonably good. Most of the staff were quite friendly and helpful, although there were a few that were somewhat less friendly.”
“My father left here on a stretcher in an altered state!!! The staff neglected him !! I have a list of things, but I will keep this review short as possible. The facility was not doing physical therapy with him; the facility was not clean.”
“My dad would have died if it wasn't for the vigilance of my family. He was there for a short period of time (11 days) and became extremely ill. They didn't "attempt" to do their jobs unless we were present.”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
13
measures
1
measures
3
measures
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents vaccinated for the flu
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has a concerning pattern with 10 of 17 deficiencies triggered by family complaints, indicating ongoing issues that prompted external reports. The most recurring problems involve resident rights violations (accommodating preferences, maintaining dignity, handling grievances), care planning and assessments, and quality of care issues including safety hazards and medication management. While the facility has provided correction dates for all deficiencies, the high volume of complaint-driven citations suggests families should carefully evaluate current conditions during visits.
Oct 1, 2025Routine3
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
May 13, 2025Complaint1
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Oct 2, 2024Routine3
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Jun 20, 2024Complaint2
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Oct 4, 2023Routine1
Quality of Life and Care Deficiencies
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Oct 4, 2023Complaint2
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Federal Penalties
Fine
Jun 20, 2024
$21,863
Fine
Oct 4, 2023
$41,800
Payment Denial
Oct 4, 2023
13-day denial
Fine
Jul 6, 2023
$140,058
Payment Denial
Jul 6, 2023
48-day denial
Ownership & Operations
Who Operates This Facility
Baton Rouge Health Care Center
nonprofit
Chain Affiliation
Commcare Corporation
16 facilities nationwide
Chain avg rating: 3.1/5 · Rank 13 of 14 (Worst)
Ownership & Management
Owners
Commcare Corporation
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
12 reviews from families & visitors
Official Website
Visit brhealthcarecenter.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
River Oaks Nursing & Rehabilitation Center LLC
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Central Guest House Healthcare & Rehabilitation Ce
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The Lodge at Lane
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St Clare Manor Nursing and Rehabilitation
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Mid City Community Nursing and Rehab
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Capital Oaks Nursing & Rehabilitation Center LLC
7.6 miNursing Home · Baton Rouge, LA