Assisted Living

River Hills Village

Name: Public quality & inspection record for River Hills Village
Creator: EveryPlace
License: https://everyplace.care/research-policy

Families consistently rate this highly — reviewers highlight clean, well-maintained grounds and entrance. Schedule a visit to confirm the fit.

20 Village Circle, Keokuk, IA 52632|64 beds|Licensed & Active

Google rating

4.1/5

based on 11 Google reviews

(319) 524-5772 Directions Website

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What this means for your family

The facility is well-regarded for its clean environment and staff who provide genuine emotional support to new residents. However, given the serious historical concern regarding medical emergency response, families should specifically inquire about the facility's medical oversight policies and staff training for emergency situations.

Google Reviews

11 reviews on Google

“River Hills Village receives high marks for its physical appearance, with residents and families noting the clean, well-maintained grounds and welcoming entrance. While some families report compassionate staff who provide emotional support during difficult transitions, there are serious concerns regarding medical oversight and emergency response protocols.”

Quality Themes

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Strengths

Clean, well-maintained grounds and entrance
Compassionate staff providing emotional support
Generally positive feedback on resident care

Rating Trends

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Distribution · 22 analyzed

How They Respond to Reviews

0%response rate

Questions for Your Tour

1We've noticed how beautiful and well-maintained the grounds and entrance look; how much time do residents typically spend enjoying the outdoor spaces?
2It's wonderful to see such positive feedback regarding the compassion of your team; how do you support the staff in maintaining that high level of emotional care for residents?
3With a cozy community of 64 residents, how do you ensure everyone stays engaged with daily activities and social events?
4Could you walk us through the specific protocols in place for handling medical emergencies or urgent health changes during the night?
5What steps has the facility taken recently to address and resolve any previous state survey findings to ensure the highest standard of care?
6How does the staff coordinate personalized care plans to ensure each resident's unique needs are met within this intimate setting?

Personalized based on this facility's data

Key Review Excerpts

“My mom is your place, just came Tuesday and that night she had a rough night and was crying and one of employees came in and set with her and talked until she fell asleep. That meant the world to me.”

Resident's daughter · 2026★★★★☆

“Mother lives at assited living. They take very good care of her.”

Resident's daughter · 2020★★★★★

“Nicely mowed and clean enterance”

Visitor · 2024★★★★☆

Source: 11 Google reviews

State Inspection History

State Inspections

Source: Iowa Dept. of Inspections, Appeals & Licensing

10total

9deficiencies

Dec 1, 2025InspectionNo deficiencies

Clean