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Nursing HomeMedicaid

Mississippi Valley

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

500 Messenger Road, Keokuk, IA 5263283 bedsLicensed & Active
3/5
Medicare
Inspection
Quality
Staffing
Google rating
3.7/5

based on 15 Google reviews

5
4
3
2
1
Mississippi Valley Nursing Home in Keokuk, IA — Street View
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What this means for your family

The facility is highly regarded for its rehabilitation therapy and compassionate nursing care, making it a strong candidate for recovery. However, families should be proactive about securing personal belongings and should be prepared to follow up persistently with administration, as communication can be a challenge.

Google Reviews

Google Reviews

15 reviews on Google
Mississippi Valley receives high praise for its dedicated rehabilitation and nursing staff, with several former residents and family members highlighting successful recovery outcomes and compassionate care. However, the facility faces significant criticism regarding administrative responsiveness and reports of missing personal belongings, suggesting potential lapses in oversight and communication.

Quality Themes

Tap a score for details
FoodN/AStaff8.0Clean8.0ActivitiesN/AMedsN/AMemoryN/AComms3.0ValueN/A

Strengths

  • Dedicated rehabilitation and therapy team
  • Compassionate and hardworking nursing staff
  • Warm and inviting environment
  • Effective restorative care

Concerns

  • Poor administrative communication and responsiveness (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'15(1)'17(3)'19(7)'22(1)'26(1)

Distribution · 18 analyzed

5
12
4
0
3
0
2
0
1
6

How They Respond to Reviews

20%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1Given the current staffing levels, how does your nursing team manage daily care needs to ensure residents receive consistent attention?
  • 2I noticed there have been some recent state citations; could you walk me through the steps the facility is taking to address those specific areas and improve compliance?
  • 3What is the best way for families to stay updated on their loved one's care, and who should we reach out to if we have questions about administrative or billing matters?
  • 4I’ve heard wonderful things about your therapy team—could you tell me more about how they integrate with the nursing staff to support a resident's daily recovery and restorative goals?
  • 5What does the daily activity schedule look like for residents who enjoy staying active and social within the facility?
  • 6In the event of a medical emergency, what is your protocol for notifying family members and coordinating with local hospitals?

Personalized based on this facility's data


Key Review Excerpts

The staff were thorough with cares, administration ensured concerns were addressed immediately, and my privacy and dignity were always a priority.

Rehab patient · 2026★★★★★

With dedicated staff and rehabilitation personnel she quickly got motivated. She started in a wheelchair with one arm not working too well. The rehab staff got her to stand for 10 seconds which improved each week,and they got her to walk in a short time.

Long-term resident's family · 2019★★★★★

The staff at Mississippi Valley genuinely care about the patients and residents. The environment is warm and inviting as well as clean.

General visitor/family · 2019★★★★★
Source: 15 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
1.43hrs
OK
Registered nurses for medical care
Total Nursing
5.38hrs
OK
All nurses + aides combined
Staff Turnover
42%
Lower is better (< 30% = good)
RN Turnover
25%
Lower is better (< 30% = good)

This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 16 measures

Medicare Rating
4/ 5
Better Than Avg

9

measures

Worse Than Avg

5

measures

Mixed Results

2

measures

Long-Stay Residents
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility14.2%
Better than Avg
Here
14.2%
US
19.4%
IA
25.9%
Lee
17.2%
😔

Residents with depression symptoms

↓ Lower is better
This Facility2.1%
Better than Avg
Here
2.1%
US
12.1%
IA
4.1%
Lee
3.2%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility29.4%
Worse than Avg
Here
29.4%
US
19.5%
IA
20.7%
Lee
21.2%
🦠

Residents who got a urinary tract infection

↓ Lower is better
This Facility11.2%
Worse than Avg
Here
11.2%
US
1.6%
IA
2.5%
Lee
1.6%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility11.5%
Better than Avg
Here
11.5%
US
15.5%
IA
19.4%
Lee
17.5%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
IA
93.9%
Lee
94.7%
Short-Stay Residents (Rehab / Post-Acute)
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility9.5%
Worse than Avg
Here
9.5%
US
1.6%
IA
2.0%
Lee
1.5%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility82.9%
Mixed vs Avgs
Here
82.9%
US
81.8%
IA
84.1%
Lee
87.9%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

1deficiencies
2penalties
Well below state avg (6.2)
3 complaint-triggered
$19,663 in fines

Families filed complaints about safety hazards and staffing levels at Mississippi Valley, reflecting concerns about resident protection and adequate nursing coverage. The facility has faced recurring issues with care planning, medication management, and safety hazards across multiple surveys, though all deficiencies have been corrected by the provider with specific completion dates.

Mar 12, 2026Complaint
1
0689Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Apr 3, 2025Routine
2
0293Potential for harm · PatternCorrected

Egress Deficiencies

Have properly located and lighted "Exit" signs.

0321Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Jun 19, 2024Routine
7
0689Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0325Potential for harm · PatternCorrected

Smoke Deficiencies

Have properly installed hallway dispensers for alcohol-based hand rub.

0355Potential for harm · PatternCorrected

Smoke Deficiencies

Properly select, install, inspect, or maintain portable fire extinguishes.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0690Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0757Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Jan 24, 2024Complaint
1
0689Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Dec 6, 2023Complaint
1
0725Potential for harm · PatternCorrected

Nursing and Physician Services Deficiencies

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Feb 23, 2023Routine
18
0550Actual harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0921Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure that testing and maintenance of electrical equipment is performed.

0623Potential for harm · PatternCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

0641Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0657Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0756Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

0554Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Allow residents to self-administer drugs if determined clinically appropriate.

0561Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0610Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

0637Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Assess the resident when there is a significant change in condition

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0688Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

0740Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0849Potential for harm · IsolatedCorrected

Administration Deficiencies

Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

Federal Penalties

Fine

Jun 19, 2024

$10,839

Fine

Jan 24, 2024

$8,824

State Inspection History

State Inspections

Source: Iowa Dept. of Inspections, Appeals & Licensing

10total
12deficiencies
Jul 2, 2026Inspection
Clean

Fed violations: 0, State violations: 0

May 21, 2026Inspection
Clean

Fed violations: 4, State violations: 0

Apr 28, 2026Complaint
Clean

Fed violations: 0, State violations: 0

Mar 12, 2026Other
Clean

Fed violations: 1, State violations: 1

Apr 3, 2025Inspection
Clean

Fed violations: 0, State violations: 0

Oct 9, 2024Complaint
Clean

Fed violations: 0, State violations: 0

Jul 26, 2024Inspection
Clean

Fed violations: 0, State violations: 0

Jun 19, 2024Inspection
Clean

Fed violations: 5, State violations: 1

Ownership & Operations

Who Operates This Facility

Owner / Operator

Mississippi Valley

Organization Type

for profit

Ownership & Management

Owners

Lexington Square Irrevocable Trust

Owner · Organization

Key personnel

Bell Bank Arrowhead Office5% or Greater Mortgage InterestAbell, TerriManaging Control - Governing BodyAnderson, HalleyManaging Control - Governing BodyBlume, MichaelManaging Control - Governing BodyHoskins, HeatherManaging Control - Governing Body
Source: Medicare provider data

Contact

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References & Resources

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