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Nursing HomeMedicaid Top Rated

Ridgecrest Rehab & Skilled Nursing Center

Strong Medicare quality ratings; families often praise effective physical and occupational therapy. Still worth an in-person visit.

8329 Stevens Lane, Columbus, GA 3190984 bedsLicensed & Active
5/5
Medicare
Inspection
Quality
Staffing
Google rating
3.8/5

based on 17 Google reviews

5
4
3
2
1
Ridgecrest Rehab & Skilled Nursing Center Nursing Home in Columbus, GA — Street View
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What this means for your family

Ridgecrest offers a clean environment and strong rehabilitation services that have helped many residents regain independence. However, families should be aware of potential communication gaps and should proactively manage and verify all external medical transportation appointments to avoid the issues reported by other families.

Google Reviews

Google Reviews

17 reviews on Google
Ridgecrest Rehab & Skilled Nursing Center receives highly polarized feedback, with many families praising the facility for its clean environment, effective physical therapy, and engaging activities. However, significant concerns persist regarding administrative communication, inconsistent nursing attentiveness, and failures in coordinating medical transportation for residents.

Quality Themes

Tap a score for details
FoodN/AStaff6.0Clean9.0Activities9.0Meds3.0MemoryN/AComms4.0ValueN/A

Strengths

  • Effective physical and occupational therapy
  • Clean and well-maintained facility
  • Engaging social activities and events
  • Compassionate and supportive bedside staff

Concerns

  • Inconsistent or poor communication from administrative and nursing staff (mentioned by 3 reviewers)
  • Failures in coordinating medical transportation for external appointments (mentioned by 2 reviewers)
  • Reports of neglect or lack of attentiveness by nursing staff (mentioned by 3 reviewers)

Rating Trends

Tap a year to see what changed

2343.02021(4)3.02022(4)5.02023(3)3.02024(2)4.02025(4)5.02026(2)

Distribution · 19 analyzed

5
13
4
0
3
0
2
0
1
6

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1We've heard wonderful things about your physical and occupational therapy programs; could you tell us more about how those are integrated into a resident's daily routine?
  • 2How does the nursing team ensure that medication schedules are strictly followed and that any changes in a resident's condition are communicated promptly to the family?
  • 3What is the process for coordinating transportation when a resident needs to attend an appointment with an outside specialist?
  • 4Can you describe the types of social activities and special events you host to keep residents engaged and connected with one another?
  • 5In the event of a medical emergency during the night, what are the specific protocols for resident care and family notification?
  • 6How does the administrative team work to maintain consistent and transparent communication with families regarding their loved one's daily care and updates?

Personalized based on this facility's data


Key Review Excerpts

My Dad regained his independence, confidence and strength while in rehab at Ridgecrest. The staff was compassionate. His physical and occupational therapists were amazing.

Rehab patient's family · 2025★★★★★

Evett, Activities Director, super sweet. Takes time in the afternoon with the seniors. She plans a number of activites including movies, ice cream and bingo.

Long-term resident's family · 2024★★★★★

The worst was with my cousin. She missed two appointments with her neurosurgeon because transportation was not arranged. The first time we accepted it as an oversight but there was no reason for the second time.

Long-term resident's family · 2025☆☆☆☆
Source: 17 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.50hrs
67%
Registered nurses for medical care
Total Nursing
4.47hrs
OK
All nurses + aides combined
Staff Turnover
40%
Lower is better (< 30% = good)

RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
2/ 5
Better Than Avg

6

measures

Worse Than Avg

9

measures

Mixed Results

1

measures

Similar to Avg

1

measures

Long-Stay Residents
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility25.8%
Worse than Avg
Here
25.8%
US
19.4%
GA
16.0%
Muscogee
14.6%
😔

Residents with depression symptoms

↓ Lower is better
This Facility13.0%
Worse than Avg
Here
13.0%
US
12.1%
GA
10.6%
Muscogee
3.0%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility27.4%
Worse than Avg
Here
27.4%
US
19.5%
GA
20.5%
Muscogee
17.6%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility24.1%
Worse than Avg
Here
24.1%
US
15.3%
GA
16.6%
Muscogee
19.0%
⚖️

Residents who lost too much weight

↓ Lower is better
This Facility12.2%
Worse than Avg
Here
12.2%
US
5.3%
GA
5.7%
Muscogee
5.0%
🩹

Residents with pressure sores (bedsores)

↓ Lower is better
This Facility9.2%
Worse than Avg
Here
9.2%
US
4.9%
GA
5.9%
Muscogee
5.4%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility91.7%
Better than Avg
Here
91.7%
US
79.8%
GA
78.4%
Muscogee
85.7%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility86.9%
Better than Avg
Here
86.9%
US
81.8%
GA
80.4%
Muscogee
81.5%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
GA
2.4%
Muscogee
0.7%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

1deficiencies
Well below state avg (6.1)

This facility shows a concerning pattern with recurring deficiencies in care planning, respiratory care, and resident treatment that persist across multiple surveys from 2023 to 2024. The most recent December 2024 inspection found issues with care planning, respiratory care, medication management, and resident rights. While all deficiencies were reportedly corrected, the repeated problems with fundamental care areas suggest ongoing quality concerns that families should investigate further during visits.

Dec 7, 2025Routine
1
0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Dec 5, 2024Routine
6
0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0554Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Allow residents to self-administer drugs if determined clinically appropriate.

0578Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Jul 30, 2023Routine
6
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0695Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0222Potential for harm · PatternCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0655Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Ridgecrest Rehab & Skilled Nursing Center

Organization Type

government

Ownership & Management

Key personnel

Butler, DonaldW-2 Managing EmployeeMorast, SamuelOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

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References & Resources

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