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Nursing HomeMedicaid Investigative

Orchard View Rehabilitation & Skilled Nursing Ctr

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

8414 Whitesville Road, Columbus, GA 31907200 bedsLicensed & Active
2/5
Medicare
Inspection
Quality
Staffing
Google rating
3.5/5

based on 47 Google reviews

5
4
3
2
1
Orchard View Rehabilitation & Skilled Nursing Ctr Nursing Home in Columbus, GA — Street View
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1/ 10
low Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • High staff turnover (51%)

Top 25% in GA · Below recommended RN staffing · Above recommended total nurse staffing · No penalties on record · Very few deficiencies

Source: Medicare data

What this means for your family

While Orchard View receives high marks for its rehab therapy and clean environment, the facility has a concerning history of reports regarding night-shift neglect and poor communication. If you choose this facility, we strongly recommend visiting during off-hours and ensuring you have a clear plan for medical advocacy, as multiple families reported that their loved ones did not receive adequate attention without constant family presence.

Google Reviews

Google Reviews

47 reviews on Google
Orchard View Rehabilitation & Skilled Nursing Center receives polarized feedback, with many families praising the facility's cleanliness and the compassion of specific staff members during rehab stays. However, there are recurring, serious allegations regarding neglect, poor night-shift staffing, and inadequate medical oversight for long-term residents. Families considering this facility should be aware of the stark contrast between positive rehab experiences and reports of critical lapses in care for vulnerable patients.

Quality Themes

Tap a score for details
Food5.0Staff5.0Clean9.0ActivitiesN/AMeds2.0Memory2.0Comms4.0ValueN/A

Strengths

  • Clean, well-maintained facility
  • Compassionate and attentive rehab staff
  • Professional administrative leadership
  • Effective physical and occupational therapy

Concerns

  • Neglect and poor care during night shifts (mentioned by 5 reviewers)
  • Lack of medical oversight/doctor availability (mentioned by 3 reviewers)
  • Slow response times to call lights (mentioned by 3 reviewers)
  • Poor communication regarding patient condition (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'16(1)'18(3)'20(1)'23(4)'25(18)'26(4)

Distribution · 44 analyzed

5
28
4
0
3
0
2
0
1
16

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1We've heard great things about your rehab and therapy teams; could you tell us more about how the physical and occupational therapists work with residents to reach their goals?
  • 2How do you ensure that the high level of attentive care seen during the day continues consistently through the overnight shifts?
  • 3What is your process for communicating important updates or changes in a resident's medical condition to their family members?
  • 4Could you explain how the nursing staff manages medication schedules to ensure everything is handled accurately and timely?
  • 5What specific programming and specialized support do you have in place for residents who require memory care services?
  • 6How does the facility handle medical emergencies or access to physician oversight during the late evening and weekend hours?

Personalized based on this facility's data


Key Review Excerpts

The staff was very kind and communicated with me & my family very well. The facility was nice and clean and my mom says the food was good.

Rehab patient's family · 2025★★★★★

Don't take your loved one there Unless you can be with them every day they are there. I did and he still wasn't treated like he should have been.

Long-term resident's family · 2023★★★★★

My relative was here and a CNA there began giving her verbal abuse, and being rough with her after an incident... It was reported to administ

Relative of resident · 2024★★★★★
Source: 47 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.33hrs
44%
Registered nurses for medical care
Total Nursing
4.78hrs
OK
All nurses + aides combined
Staff Turnover
48%
Lower is better (< 30% = good)
RN Turnover
39%
Lower is better (< 30% = good)

RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
2/ 5
Better Than Avg

5

measures

Worse Than Avg

7

measures

Mixed Results

5

measures

Long-Stay Residents
🚶

Residents whose walking got worse

↓ Lower is better
This Facility23.3%
Worse than Avg
Here
23.3%
US
15.3%
GA
16.6%
Muscogee
19.1%
😔

Residents with depression symptoms

↓ Lower is better
This Facility5.3%
Mixed vs Avgs
Here
5.3%
US
12.1%
GA
10.6%
Muscogee
4.3%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on antipsychotic medication

↓ Lower is better
This Facility19.4%
Mixed vs Avgs
Here
19.4%
US
15.5%
GA
20.1%
Muscogee
12.7%
⚖️

Residents who lost too much weight

↓ Lower is better
This Facility9.4%
Worse than Avg
Here
9.4%
US
5.3%
GA
5.7%
Muscogee
5.4%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility89.7%
Worse than Avg
Here
89.7%
US
93.4%
GA
91.2%
Muscogee
92.0%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility17.4%
Better than Avg
Here
17.4%
US
19.5%
GA
20.5%
Muscogee
19.2%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility73.6%
Worse than Avg
Here
73.6%
US
79.8%
GA
78.4%
Muscogee
90.2%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility83.4%
Better than Avg
Here
83.4%
US
81.8%
GA
80.4%
Muscogee
82.1%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility1.8%
Mixed vs Avgs
Here
1.8%
US
1.6%
GA
2.4%
Muscogee
0.4%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

8deficiencies
Above state avg (6.1)
2 complaint-triggered

Families filed complaint reports leading to two recent deficiencies in 2025 regarding resident assessments and care quality. The facility shows recurring issues across three main areas: care planning and treatment quality, resident rights and communication, and safety protocols including abuse reporting. While all deficiencies have reported correction dates, the pattern of repeated care quality problems and recent family complaints warrants careful consideration during your visit.

Mar 8, 2026Routine
14
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0814Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Dispose of garbage and refuse properly.

0223Potential for harm · PatternCorrected

Egress Deficiencies

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

0363Potential for harm · PatternCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0511Potential for harm · PatternCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

0554Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Allow residents to self-administer drugs if determined clinically appropriate.

0605Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0293Potential for harm · IsolatedCorrected

Egress Deficiencies

Have properly located and lighted "Exit" signs.

0353Potential for harm · IsolatedCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0753Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

Have restrictions on the use of highly flammable decorations.

Jun 8, 2025Complaint
2
0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Feb 15, 2024Routine
5
0351Potential for harm · WidespreadCorrected

Smoke Deficiencies

Install an approved automatic sprinkler system.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0610Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Orchard View Rehabilitation & Skilled Nursing Ctr

Organization Type

government

Ownership & Management

Key personnel

Alibozek, RichardW-2 Managing EmployeeHayes, MichaelW-2 Managing EmployeeChung, MinnOfficer / DirectorGaffney, EdwardOfficer / DirectorLang, SarahOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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