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Assisted Living

Ridge Rest Assisted Living

Families consistently rate this highly — reviewers highlight compassionate and skilled nursing staff. Schedule a visit to confirm the fit.

354 Woodland Drive, Columbus, NC 2872212 bedsLicensed & Active
Source: NC DHSR — view official record
Google rating
4.6/5

based on 11 Google reviews

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What this means for your family

Ridge Rest is an excellent choice if you are looking for a small, family-oriented environment with highly skilled staff and great dining options. However, you should verify their current administrative responsiveness, as there has been a recent report of significant difficulty reaching the facility by phone.

Google Reviews

Google Reviews

11 reviews on Google
Ridge Rest is highly regarded for its home-like atmosphere and a staff that treats residents like family, with particular praise for their attentive care and compassionate approach during end-of-life stages. However, one recent reviewer reported significant difficulty reaching the facility by telephone, suggesting a potential lapse in communication.

Quality Themes

Tap a score for details
Food10.0Staff10.0CleanN/AActivitiesN/AMedsN/AMemoryN/AComms1.0ValueN/A

Strengths

  • Compassionate and skilled nursing staff
  • Home-like, non-institutional atmosphere
  • Peaceful setting with beautiful views
  • high-quality, healthy meals

Concerns

  • Difficulty reaching the facility via telephone

Rating Trends

Tap a year to see what changed

2345.02018(2)5.02021(1)5.02022(1)5.02024(5)1.02025(1)5.02026(1)

Distribution · 11 analyzed

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How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1Since the facility has such a small, 12-resident capacity, how do you ensure the atmosphere stays feeling like a home rather than a clinical setting?
  • 2We've heard wonderful things about the quality of the meals here; could you tell us more about how the menus are planned and if they cater to specific dietary needs?
  • 3With such a close-knit community, what kind of daily activities or social outings do the residents typically enjoy together?
  • 4How does the nursing staff handle medical emergencies or changes in health status during the overnight hours?
  • 5What is the best way for our family to stay in regular contact with the staff and receive updates on our loved one's well-being?
  • 6How do you ensure that communication remains seamless between the care team and family members regarding day-to-day care?

Personalized based on this facility's data


Key Review Excerpts

My 91-year-old father has lived at Ridge Rest for two years, and it has a been a blessing. It's a small facility that feels like a real home rather than an institution. The staff truly treats everyone like family--they know his favorite habits and specific needs.

Long-term resident's family · 2026★★★★★

My Mother in law has stayed there for 5 years now. I am an RN with experience working at 2 skilled nursing facilities. The staff are exceptionally conscientious and give attentive care to all of the residents. The meals are very good and healthy snacks are abundant.

Family member with professional nursing background · 2021★★★★★

We are so grateful that my dad was about to be here in his final year. We are so grateful to Jessica and her skilled and caring team. Thank you.

End-of-life care family member · 2024★★★★★
Source: 11 Google reviews

State Inspection History

State Inspections

Source: NC Division of Health Service Regulation

2total
2deficiencies
May 18, 2017Other
Medication LabelsD 355

The facility failed to ensure that non-prescription medications for one resident had the original manufacturer's label and expiration date visible. Specifically, the facility staff incorrectly relabeled a simethicone bubble pack with an incorrect dosage that did not match the current physician's order.

May 18, 2017Other
Medication LabelsD355

The facility failed to ensure non-prescription medications were properly labeled or maintained in their original manufacturer's containers. Specifically, staff repackaged over-the-counter medications into bubble packs without pharmacy labeling, resulting in an incorrect dosage (125mg instead of 180mg) being printed on a resident's medication label.

Contact

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References & Resources

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