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Strong Medicare quality ratings; public reviewers often praise impeccable cleanliness and odor-free environment. Still worth an in-person visit.
based on 272 Google reviews
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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
2 findings in latest survey
Richard a Anderson Texas State Veterans Home has a strong overall Medicare rating. Public reviewers frequently mention: impeccable cleanliness and odor-free environment and compassionate and attentive nursing staff. Review the component ratings and current source records before deciding.
This facility is highly regarded by families for its exceptional cleanliness and the compassionate, professional nature of its staff. Reviewers frequently highlight the welcoming atmosphere and the high quality of care provided to veterans, though some visitors noted minor inconveniences with the automated visitor check-in system.
Quality Themes
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Concerns
Rating Trends
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Distribution · 182 analyzed
The owner uses a highly repetitive, templated response for almost all 5-star reviews, often cutting off mid-sentence. For certain reviews, the response shifts to a completely unrelated automated message regarding 'Touchstone Communities'.
Personalized based on this facility's data
Key Review Excerpts
“Every single one of the staff was pleasant, friendly and so caring. It’s extremely difficult to see your loved one (Alzheimer’s) in a place that’s not their home but I left knowing he is happy, and well taken care of.”
“The staff has been nothing less than extraordinary. Their professionalism, attentiveness, and care has made my family very happy.”
“I don’t know what type of training Justin the Admissions Director has had but he was an awesome listener and seemed to hear my cry for help!!!!”
Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 15 measures
7
measures
4
measures
4
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Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents needing more daily help over time
Residents whose walking got worse
Residents on antipsychotic medication
Short-stay residents vaccinated for pneumonia
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Families have filed complaints resulting in deficiencies related to accident prevention and failure to report suspected abuse, raising safety concerns. The facility shows recurring issues with fire safety systems (smoke barriers, sprinklers, cooking facilities) across multiple surveys and medication management problems. While all deficiencies have correction dates, the pattern of repeated fire safety violations suggests ongoing compliance challenges that warrant discussion during visits.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Nutrition and Dietary Deficiencies
Dispose of garbage and refuse properly.
Environmental Deficiencies
Make sure that a working call system is available in each resident's bathroom and bathing area.
Federal Penalties
Fine
Jun 23, 2024
$14,730
State of Texas Veterans Land Board
government
MR. RAYMOND HOWARD
Texvet
9 facilities nationwide
Chain avg rating: 3.7/5 · Rank 1 of 9 (Highest rating)
Key personnel
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Google Reviews
272 reviews from families & visitors
Official Website
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