Resorts at Beaufort
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 125 Google reviews

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What this means for your family
While the facility has a dedicated therapy team and some staff members who are highly praised, the pattern of serious hygiene and neglect complaints is concerning. If you choose this facility, ensure you have a plan for frequent, unscheduled visits to monitor your loved one's care and hygiene, and verify that the facility has addressed the specific pest and staffing issues raised in recent reports.
Google Reviews
Google Reviews
125 reviews on Google“Resorts at Beaufort presents a stark contrast in reviews, with many praising the facility as a caring, family-like environment with a beautiful waterfront location, while others report severe neglect and hygiene issues. Families considering this facility should be aware of recurring complaints regarding slow response times, poor cleanliness, and inadequate staffing levels. While some residents and families report positive rehabilitation outcomes, the frequency of reports concerning basic care failures and communication gaps warrants significant caution.”
Quality Themes
Tap a score for detailsStrengths
- Attentive and compassionate nursing staff
- Effective rehabilitation therapy team
- Beautiful waterfront location
- Helpful social services department
Concerns
- Inattentive staff and slow response to call lights (mentioned by 8 reviewers)
- Poor facility cleanliness and hygiene (stench, filth, pests) (mentioned by 6 reviewers)
- Poor food quality (cold, unappealing) (mentioned by 5 reviewers)
- Difficulty communicating with units or staff (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 127 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1Given the facility's beautiful waterfront location, what specific outdoor activities or social programs are available to help residents enjoy the scenery?
- 2I noticed some feedback regarding response times to call lights; could you walk me through your current process for monitoring and prioritizing these requests to ensure residents get help quickly?
- 3With cleanliness being a top priority for our family, could you explain your daily housekeeping and deep-cleaning protocols for resident rooms and common areas?
- 4We understand that nutrition is vital for recovery; how do you handle meal service to ensure food is served at the proper temperature and meets the specific dietary preferences of the residents?
- 5Communication is very important to us, so what is the best way for family members to stay in touch with the nursing team and get timely updates on a loved one's care?
- 6Regarding your medical services, how does your team coordinate with local hospitals or specialists if a resident experiences a sudden change in health or an emergency?
Personalized based on this facility's data
Key Review Excerpts
“My mom just passed away while at this facility... I had to constantly ask the nurses to change my mom as I would be there.”
“My 88 year old mother arrived at Resorts September 27, 2023... The people that clean her and feed her are lovely. I really struggled with where my mom should go.”
“My sister was there for post op rehab... She fell there and was ordered to walk with assistance. Instead of walking n with her, she was confined to the bed with an alarm and her bathroom privileges were taken away.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
4
measures
3
measures
Residents vaccinated for the flu
Residents needing more daily help over time
Residents on antipsychotic medication
Residents whose walking got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Multiple families have filed complaints against Resorts at Beaufort, triggering one-third of the 18 deficiencies found across five surveys. The facility has recurring issues with accident prevention and safety, care planning and resident assessments, and medication management. While all deficiencies show correction dates, the pattern of repeated problems in core care areas, including inappropriate restraint use, raises concerns about sustained quality improvement.
Apr 2, 2026Routine5
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Aug 20, 2025Complaint2
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
May 16, 2025Complaint4
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Jan 8, 2025Routine5
Resident Rights Deficiencies
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Resident Assessment and Care Planning Deficiencies
Assess the resident when there is a significant change in condition
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Feb 9, 2023Routine6
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Environmental Deficiencies
Keep all essential equipment working safely.
Federal Penalties
Fine
May 16, 2025
$10,868
Ownership & Operations
Who Operates This Facility
Resorts at Beaufort
for profit
Chain Affiliation
The Rosenberg Family
15 facilities nationwide
Chain avg rating: 2.7/5 · Rank 5 of 9
Ownership & Management
Owners
Resorts at Beaufort 2 LLC
Owner · Organization
Rosenberg, Avraham
Owner (parent company)
Rosenberg, Zvi
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
125 reviews from families & visitors
Official Website
Visit resortsatbeaufort.com
Medicare data downloads
Original nursing home datasets
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