Residence at Salem Woods
Strong Medicare quality ratings; families often praise clean and well-maintained facility. Still worth an in-person visit.
based on 27 Google reviews
Watch Residence at Salem Woods
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
What this means for your family
This facility is praised for its clean environment and engaging activity programs, particularly in the memory care unit. However, given the serious allegations regarding hygiene and communication, families should conduct an unannounced visit and ask specifically about their protocols for monitoring resident health and safeguarding personal belongings.
Google Reviews
Google Reviews
27 reviews on Google“The Residence at Salem Woods receives highly polarized feedback, with some families praising the facility for its cleanliness and attentive staff, while others report severe concerns regarding neglect and poor communication. While long-term residents and some family members highlight a warm, welcoming environment, multiple critical reviews allege serious issues such as unhygienic conditions, theft of personal property, and inadequate medical oversight.”
Quality Themes
Tap a score for detailsStrengths
- Clean and well-maintained facility
- Engaging activity department
- Welcoming and professional admissions staff
- Long-tenured, caring nursing staff
Concerns
- Poor communication and difficulty reaching staff by phone (mentioned by 2 reviewers)
- Allegations of neglect and poor hygiene standards (mentioned by 3 reviewers)
- Theft or loss of resident personal property (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 29 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the importance of keeping families in the loop, what is the best way to stay in touch with the nursing team regarding my loved one's daily status?
- 2I noticed the activity department is highly regarded; could you walk me through a few of the most popular social programs residents participate in this month?
- 3To ensure peace of mind, what protocols do you have in place to help residents keep track of their personal belongings and valuables?
- 4With the current staffing levels, how does your team ensure that each resident receives consistent, personalized attention for their hygiene and daily care needs?
- 5Could you explain the process for medication management and how you ensure accuracy and timely administration for residents?
- 6How does the kitchen team handle feedback on dining options, and are there opportunities for residents to request specific meal preferences?
Personalized based on this facility's data
Key Review Excerpts
“I am so thankful I found Salem Woods for my brother. As i walked in the door, I was kindly met by Rita the receptionist. She was warm and wecolming.”
“My husband was a resident for a little over a month. He was unable to do anything for himself at that time. He received excellent care and was treated with utmost respect.”
“The Willow Unit there is full of amazingly caring people who have been lifesavers for the people I know on that unit!”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
3
measures
2
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents vaccinated for pneumonia
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Residence at Salem Woods has 19 deficiencies across three surveys, primarily in fire safety systems and medication management, with some issues in care planning. Most deficiencies appear corrected, though fire safety violations have recurred across multiple surveys including a recent sprinkler system issue in 2025, suggesting ongoing challenges with safety compliance that families should inquire about during visits.
May 1, 2025Routine3
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Apr 14, 2022Routine8
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Provide properly protected cooking facilities.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Nursing and Physician Services Deficiencies
Observe each nurse aide's job performance and give regular training.
Oct 3, 2019Routine8
Smoke Deficiencies
Install a fire alarm system that can be heard throughout the facility.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
Provide a written emergency evacuation plan.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Ownership & Operations
Who Operates This Facility
Residence at Salem Woods
for profit
Chain Affiliation
Foundations Health Solutions
63 facilities nationwide
Chain avg rating: 4.0/5 · Rank 19 of 60 (Best)
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
27 reviews from families & visitors
Official Website
Visit salem-woods.net
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Nearby Alternatives
Mount Washington Care Center
1.2 miNursing Home · Cincinnati, OH
Carmel Manor
2.8 miNursing Home · Fort Thomas, KY
Highlandspring of Ft Thomas
4.0 miNursing Home · Fort Thomas, KY
St Elizabeth Ft Thomas Snf
4.0 miNursing Home · Fort Thomas, KY
Marjorie P Lee Retirement Community
5.2 miNursing Home · Cincinnati, OH
Coldspring Transitional Care Center
5.4 miNursing Home · Cold Spring, KY