Rennes Health and Rehab Center-East
Strong Medicare quality ratings; families often praise kind and courteous staff. Still worth an in-person visit.
based on 9 Google reviews

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What this means for your family
This facility is well-regarded for its therapy department and organized administrative staff, making it a potential option for short-term rehab or respite care. However, families should be vigilant regarding personal belongings and should explicitly verify that the nursing staff is trained to handle any specific medical equipment or conditions your loved one requires.
Google Reviews
Google Reviews
9 reviews on Google“Rennes Health and Rehab Center-East receives polarized feedback, with some families praising the kindness of the staff and the quality of the therapy department. However, other reviewers report significant concerns regarding the loss of personal property and a perceived lack of specialized medical training among nursing assistants. The facility's reputation is heavily influenced by individual experiences, ranging from highly satisfied respite care users to those deeply dissatisfied with basic patient care and equipment standards.”
Quality Themes
Tap a score for detailsStrengths
- Kind and courteous staff
- Effective and thorough therapy department
- Organized admissions and activity coordination
Concerns
- Loss of personal property (hearing aids, dentures) (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 9 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1Given the high marks for your therapy department, how do you integrate those services into the daily routines of residents who aren't in active rehab?
- 2I noticed some families have expressed concerns about personal items like hearing aids and dentures; what specific protocols do you have in place to ensure residents' belongings are tracked and protected?
- 3Since dining is an area you are looking to improve, could you walk me through how you gather feedback from residents about the menu and meal quality?
- 4With your 5-star staffing rating, how does your team ensure that the high level of care is consistent across all shifts, especially during weekends or holidays?
- 5I see you actively engage with families online; how do you use that feedback loop to make tangible changes to the day-to-day experience here?
- 6What is your facility's protocol for handling sudden medical changes, and at what point would you involve our family in those clinical decisions?
Personalized based on this facility's data
Key Review Excerpts
“Staff is so kind from the moment you walk through the door. I received a call from Activity Coordinator, Admissions, and Dietary prior to my mom going.”
“I blame this on Rennes as I believe their CNA staff is not trained in caring for ileostomies as I had to assist the CNA once to empty my mothers bag and was told by her that she doesn't have experience in doing this.”
“1st of all they lost my dad's false teeth several weeks ago. Last week he was served a cucumber salad. Really? They also lost his hearing aids. How can this be possible?!?”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
7
measures
3
measures
7
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents vaccinated for pneumonia
Residents on anti-anxiety or sleep medication
Residents vaccinated for the flu
Residents needing more daily help over time
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has concerning patterns with medication management and fire safety issues recurring across multiple surveys, plus families have filed complaints about abuse prevention and reporting failures. The most recent inspection in December 2024 found ongoing problems with medication services and infection control that have persisted since 2022. While all deficiencies show correction dates, the repeated issues in critical care areas suggest potential systemic problems families should investigate further before considering placement.
Mar 24, 2026Routine3
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the installation and maintenance of electrical systems.
Dec 11, 2024Routine5
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Miscellaneous Deficiencies
Have restrictions on the use of highly flammable decorations.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Provide properly protected cooking facilities.
Nov 1, 2023Routine12
Smoke Deficiencies
Properly provide smoke detection systems in areas open to corridors.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Construction Deficiencies
Meet requirements for sections of health care facilities separated by fire resistive construction.
Smoke Deficiencies
Have an enclosure around a vertical opening shaft.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Sep 19, 2023Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Jun 5, 2023Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Ownership & Operations
Who Operates This Facility
Rennes Health and Rehab Center-East
for profit
Chain Affiliation
Rennes Group
6 facilities nationwide
Chain avg rating: 4.7/5 · Rank 4 of 6 (Best)
Ownership & Management
Owners
Rennes, Debra
Owner
Rennes, Timothy
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
9 reviews from families & visitors
Official Website
Visit rennesgroup.com
Medicare data downloads
Original nursing home datasets
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