Renaissance Care Center
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 64 Google reviews

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What this means for your family
While many families report a clean environment and compassionate care, the recent increase in reports regarding understaffing and lack of supervision is concerning. We recommend visiting during off-peak hours and weekends to observe staff-to-resident ratios firsthand before committing to this facility.
Google Reviews
Google Reviews
64 reviews on Google“Renaissance Care Center receives polarized feedback, with many families praising the compassionate and friendly staff, while others report significant concerns regarding neglect and understaffing. While some visitors highlight a clean, well-maintained environment and excellent long-term care, recent reviews point to issues with patient supervision and responsiveness. Families should carefully evaluate the facility's current staffing levels and communication protocols before making a decision.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and friendly nursing staff
- Clean and well-maintained facility
- Strong support for long-term residents
- Effective rehabilitation and recovery programs
Concerns
- Understaffing leading to neglect and slow response times (mentioned by 3 reviewers)
- Poor communication regarding patient care and medical transfers (mentioned by 2 reviewers)
- Lack of supervision for residents in common areas (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 45 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1I noticed many people praise how friendly and compassionate the nursing staff is here; how do you ensure that level of care stays consistent across all shifts?
- 2With the high staffing rating from CMS, how do you manage resident needs during the busier parts of the day to ensure everyone gets timely attention?
- 3How does the team handle communication with families, especially when there are updates regarding medical transfers or changes in a resident's care plan?
- 4What specific protocols are in place to monitor residents in the common areas to ensure they are safe and supervised?
- 5Can you tell us more about the rehabilitation programs available and how they help residents recover and regain independence?
- 6What kind of daily activities or social events are planned to keep the residents engaged and connected with one another?
Personalized based on this facility's data
Key Review Excerpts
“She had the most compassionate and caring staff that treated her like family. Everyone including transportation, dietary, EVS, therapy, nurses, CNAs, activities, social services, and the DON/ADON were amazing.”
“All the staff has been wonderful to her and our family. Her room is in the front and is large, clean, and feels like home to her.”
“There were patients just out everywhere unattended and a lady down from the nursing station yelling about her glasses and getting ignored. Saw a lot of standing around by much of the staff until we walked my grandmother around.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
5
measures
2
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents vaccinated for the flu
Residents needing more daily help over time
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Renaissance Care Center has a concerning pattern of family complaints triggering federal investigations, with 6 complaint-based deficiencies including recent issues with resident abuse protection and medication errors. The facility shows recurring problems in infection control, fire safety systems, and medication management across multiple surveys. While all violations have correction dates, the pattern of serious issues in core care areas and repeated family complaints warrants careful consideration during any visit.
Feb 9, 2026Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Jul 18, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from the wrongful use of the resident's belongings or money.
Jan 9, 2025Routine11
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Quality of Life and Care Deficiencies
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Environmental Deficiencies
Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Install a fire alarm system that can be heard throughout the facility.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Jun 11, 2024Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
May 25, 2024Complaint2
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Nov 16, 2023Routine12
Infection Control Deficiencies
Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
Smoke Deficiencies
Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
Miscellaneous Deficiencies
Provide a written emergency evacuation plan.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that personnel concerned with handling of medical gases and cylinders are trained on the risk.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Rights Deficiencies
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Ownership & Operations
Who Operates This Facility
Renaissance Care Center
for profit
Ownership & Management
Owners
Beth Alter Spousal Trust
Owner · Organization
Bradley Alter Spousal Trust
Owner · Organization
Howard D. Geller Family Trust
Owner · Organization
Ashman, Gary
Owner
Alter, Beth
Owner (parent company)
Alter, Bradley
Owner (parent company)
Alter, Raanan
Owner (parent company)
Geller, Rita
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
64 reviews from families & visitors
Official Website
Visit renaissancecarerehab.com
Medicare data downloads
Original nursing home datasets
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