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Nursing HomeMedicaid

Renaissance Care Center

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

1675 East Ash Street, Canton, IL 61520120 bedsLicensed & Active
3/5
Medicare
Inspection
Quality
Staffing
Google rating
4.3/5

based on 64 Google reviews

5
4
3
2
1
Renaissance Care Center Nursing Home in Canton, IL — Street View
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What this means for your family

While many families report a clean environment and compassionate care, the recent increase in reports regarding understaffing and lack of supervision is concerning. We recommend visiting during off-peak hours and weekends to observe staff-to-resident ratios firsthand before committing to this facility.

Google Reviews

Google Reviews

64 reviews on Google
Renaissance Care Center receives polarized feedback, with many families praising the compassionate and friendly staff, while others report significant concerns regarding neglect and understaffing. While some visitors highlight a clean, well-maintained environment and excellent long-term care, recent reviews point to issues with patient supervision and responsiveness. Families should carefully evaluate the facility's current staffing levels and communication protocols before making a decision.

Quality Themes

Tap a score for details
FoodN/AStaff7.0Clean8.0Activities7.0MedsN/AMemoryN/AComms4.0ValueN/A

Strengths

  • Compassionate and friendly nursing staff
  • Clean and well-maintained facility
  • Strong support for long-term residents
  • Effective rehabilitation and recovery programs

Concerns

  • Understaffing leading to neglect and slow response times (mentioned by 3 reviewers)
  • Poor communication regarding patient care and medical transfers (mentioned by 2 reviewers)
  • Lack of supervision for residents in common areas (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2342.3'19(3)5.04.5'21(11)4.23.7'23(3)3.03.7'25(3)3.3'26(3)

Distribution · 45 analyzed

5
32
4
2
3
0
2
0
1
11

How They Respond to Reviews

23%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1I noticed many people praise how friendly and compassionate the nursing staff is here; how do you ensure that level of care stays consistent across all shifts?
  • 2With the high staffing rating from CMS, how do you manage resident needs during the busier parts of the day to ensure everyone gets timely attention?
  • 3How does the team handle communication with families, especially when there are updates regarding medical transfers or changes in a resident's care plan?
  • 4What specific protocols are in place to monitor residents in the common areas to ensure they are safe and supervised?
  • 5Can you tell us more about the rehabilitation programs available and how they help residents recover and regain independence?
  • 6What kind of daily activities or social events are planned to keep the residents engaged and connected with one another?

Personalized based on this facility's data


Key Review Excerpts

She had the most compassionate and caring staff that treated her like family. Everyone including transportation, dietary, EVS, therapy, nurses, CNAs, activities, social services, and the DON/ADON were amazing.

Long-term resident's family · 2022★★★★★

All the staff has been wonderful to her and our family. Her room is in the front and is large, clean, and feels like home to her.

Rehab patient's family · 2019★★★★★

There were patients just out everywhere unattended and a lady down from the nursing station yelling about her glasses and getting ignored. Saw a lot of standing around by much of the staff until we walked my grandmother around.

Visitor · 2024☆☆☆☆
Source: 64 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
2.17hrs
OK
Registered nurses for medical care
Total Nursing
7.63hrs
OK
All nurses + aides combined
Staff Turnover
29%
Lower is better (< 30% = good)
RN Turnover
21%
Lower is better (< 30% = good)

This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
3/ 5
Better Than Avg

10

measures

Worse Than Avg

5

measures

Mixed Results

2

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility55.1%
Worse than Avg
Here
55.1%
US
12.1%
IL
52.5%
Fulton
13.8%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility5.8%
Better than Avg
Here
5.8%
US
19.4%
IL
21.1%
Fulton
20.5%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility29.1%
Worse than Avg
Here
29.1%
US
19.5%
IL
18.3%
Fulton
17.5%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
IL
90.0%
Fulton
88.6%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility97.9%
Better than Avg
Here
97.9%
US
95.5%
IL
91.8%
Fulton
87.8%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility6.5%
Better than Avg
Here
6.5%
US
14.4%
IL
14.2%
Fulton
15.6%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility95.6%
Better than Avg
Here
95.6%
US
79.8%
IL
63.1%
Fulton
67.9%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility99.7%
Better than Avg
Here
99.7%
US
81.8%
IL
69.0%
Fulton
73.7%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility2.5%
Worse than Avg
Here
2.5%
US
1.6%
IL
2.4%
Fulton
2.0%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

10deficiencies
Near state avg (12.0)
7 complaint-triggered

Renaissance Care Center has a concerning pattern of family complaints triggering federal investigations, with 6 complaint-based deficiencies including recent issues with resident abuse protection and medication errors. The facility shows recurring problems in infection control, fire safety systems, and medication management across multiple surveys. While all violations have correction dates, the pattern of serious issues in core care areas and repeated family complaints warrants careful consideration during any visit.

Feb 9, 2026Complaint
1
0689Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Jul 18, 2025Complaint
1
0602Potential for harm · PatternCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from the wrongful use of the resident's belongings or money.

Jan 9, 2025Routine
11
0761Potential for harm · WidespreadCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0607Potential for harm · PatternCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

0700Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0909Potential for harm · PatternCorrected

Environmental Deficiencies

Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.

0324Potential for harm · PatternCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0341Potential for harm · PatternCorrected

Smoke Deficiencies

Install a fire alarm system that can be heard throughout the facility.

0353Potential for harm · PatternCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0688Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

0692Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

Jun 11, 2024Complaint
2
0600Actual harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0604Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

May 25, 2024Complaint
2
0842Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0760Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

Nov 16, 2023Routine
12
0882Potential for harm · WidespreadCorrected

Infection Control Deficiencies

Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.

0354Potential for harm · WidespreadCorrected

Smoke Deficiencies

Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.

0711Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Provide a written emergency evacuation plan.

0741Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

0926Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure that personnel concerned with handling of medical gases and cylinders are trained on the risk.

0695Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0351Potential for harm · PatternCorrected

Smoke Deficiencies

Install an approved automatic sprinkler system.

0923Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

0693Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

0883Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Develop and implement policies and procedures for flu and pneumonia vaccinations.

0623Minimal · WidespreadCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

0625Minimal · WidespreadCorrected

Resident Rights Deficiencies

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Renaissance Care Center

Organization Type

for profit

Ownership & Management

Owners

Beth Alter Spousal Trust

Owner · Organization

19%

Bradley Alter Spousal Trust

Owner · Organization

19%

Howard D. Geller Family Trust

Owner · Organization

47%

Ashman, Gary

Owner

Alter, Beth

Owner (parent company)

Alter, Bradley

Owner (parent company)

Alter, Raanan

Owner (parent company)

Geller, Rita

Owner (parent company)

Key personnel

Alter, BradleyOfficer / DirectorAlter, BradleyOfficer / DirectorAlter, BradleyManagerJones, MarthaManagerKrock, KennethManager
Source: Medicare provider data

Contact

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References & Resources

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