Rehabilitation Center at Sandalwood, the
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 57 Google reviews

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What this means for your family
The Rehabilitation Center at Sandalwood is frequently praised for its beautiful environment and effective therapy team, making it a strong contender for short-term recovery. However, families should be vigilant regarding medication management and hygiene; we recommend asking for a tour of the specific unit and inquiring about their process for tracking personal belongings and medication administration.
Google Reviews
Google Reviews
57 reviews on Google“The Rehabilitation Center at Sandalwood receives polarized feedback, with many reviewers praising the facility's physical beauty, homey atmosphere, and compassionate nursing staff. However, significant concerns exist regarding inconsistent communication, medication management errors, and occasional neglect in basic hygiene and patient care. Families should carefully weigh the facility's strong reputation for rehab therapy against reports of administrative unresponsiveness and staffing shortages.”
Quality Themes
Tap a score for detailsStrengths
- Beautiful, well-maintained facility
- Compassionate and friendly nursing staff
- Effective physical therapy programs
- Welcoming, home-like environment
Concerns
- Poor communication and unprofessional administrative staff (mentioned by 4 reviewers)
- Medication management errors and missed doses (mentioned by 3 reviewers)
- Inadequate hygiene care and neglect (mentioned by 2 reviewers)
- Understaffing leading to slow response times (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 58 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the recent focus on medication safety, could you walk us through the specific protocols and double-check systems you have in place to ensure residents receive the correct dosages on time?
- 2We understand that clear communication is vital for families; what is your standard process for keeping us updated on our loved one’s health status and any changes in their care plan?
- 3With the facility's recent health inspection results, what specific steps or quality improvement initiatives are currently underway to enhance the care standards for residents?
- 4We’ve heard wonderful things about your physical therapy programs, but could you explain how your team ensures consistent hygiene and daily personal care support for residents who need extra assistance?
- 5Since your staffing rating is strong, how do you ensure that those staff members are effectively deployed to maintain quick response times for residents throughout the day and night?
- 6Could you share how you foster a home-like environment through your daily activities and social programming to help new residents feel settled and connected?
Personalized based on this facility's data
Key Review Excerpts
“Upon entering, I saw a room full of smiling patients eagerly awaiting an “Olympic Tour/Parade” that the staff had created throughout the building.”
“The building here is absolutely gorgeous. For a rehabilitation or long-term care facility, I don't know if there is a nicer or more well kept place than Sandalwood.”
“My Mom was in Sandlewood for rehab for 5 weeks. The staff was great and she got fantastic care. Good food too!”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
4
measures
5
measures
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents who fell and were seriously hurt
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has a concerning pattern of 31 deficiencies across four surveys, including one complaint filed by a family regarding pressure ulcer care. The most recurring issues involve basic resident care (nutrition, mobility, pain management), medication management, and fire safety systems. While all deficiencies show correction dates, problems in resident care and pharmacy services have persisted across multiple years, suggesting ongoing quality concerns that families should carefully evaluate.
Feb 11, 2026Routine7
Construction Deficiencies
Use approved construction type or materials.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Honor the resident's right to manage his or her financial affairs.
Resident Assessment and Care Planning Deficiencies
Provide care by qualified persons according to each resident's written plan of care.
Quality of Life and Care Deficiencies
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Apr 26, 2024Routine12
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Administration Deficiencies
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Quality of Life and Care Deficiencies
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Quality of Life and Care Deficiencies
Provide or obtain dental services for each resident.
Jan 31, 2024Complaint1
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Jan 11, 2023Routine11
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Resident Rights Deficiencies
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Federal Penalties
Fine
Apr 26, 2024
$46,150
State Inspection History
State Inspections
Source: CO Dept. of Public Health & Environment
Apr 23, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Oct 4, 2024Follow-upCleanReport
No deficiencies found during this inspection.
Oct 4, 2024Follow-up
*** CITATION TEXT NOT FOUND *** A document revisit was completed with all deficiencies being corrected with the exception of any waived deficiency or deficiencies. All waived deficiencies will be corrected at a later date as per the approved waiver. A plan of correction is not required.
Jul 15, 2024Follow-upCleanReport
No deficiencies found during this inspection.
Jul 15, 2024Follow-upCleanReport
No deficiencies found during this inspection.
Jun 25, 2024Routine
A Comparative Federal Monitoring Survey was conducted on 6/25/24, following a State Agency Annual Survey on 5/14/24, in accordance with 42 Code of Federal Regulations, Part 483: Requirements for Long Term Care Facilities. During this Comparative Federal Monitoring Survey, the facility was found to be in compliance with the Requirements for Participation in Medicare and Medicaid. A Comparative Federal Monitoring Survey was conducted on 6/25/24, following a State Agency Annual Survey on 5/14/24, in accordance with 42 Code of Federal Regulations, Part 483: Requirements for Long Term Care Facilities. During this Comparative Federal Monitoring Survey, the facility was found not to be in compliance with the Requirements for Participation in Medicare and Medicaid.The findings that follow demonstrate noncompliance with Title 42, Code of Federal Regulations, 483.90 (a) et seq. (Life Safety from Fire). Based on observation, record review and interview, the facility failed to maintain fire dampers. The deficient practice affected 2 of 6 smoke compartments. The facility had a capacity for 103 beds with a census of 78 on the day of the survey.The findings include:Observation during the building inspection tour,on 6/25/24 revealed facility had spring loaded fire dampers in oxygen transfer rooms. Record review on 6/25/24 revealed no evidence on maintenance of the fire dampers in oxygen transfer rooms. It was noted that other 60 fire dampers were maintained as required. An interview on 6/25/24 with the Maintenance Director revealed that he was not aware of this problem.The census of 78 was verified by the Administrator on 6/25/24. The findings were acknowledged by the Administrator and the Maintenance Director during the exit interview on 6/25/24. The facility was found to be in compliance with Title 42, Code of Federal Regulations, 483.73 et seq. (Emergency Preparedness).
May 14, 2024Routine
Based on observation and staff interview during the course of the survey it was determined the facility failed to maintain smoke barriers in accordance with NFPA 101, 8.5.1. This was evidenced by the following:Fire caulking is missing in an area on the ceiling in an electrical room (Evergreen electrical room).NFPA 101, Section 8.5.1, in part, smoke barriers shall be provided to subdivide building spaces for the purpose of restricting the movement of smoke.This deficiency has the potential to affect occupants, who might include residents, staff, and visitors within this electrical room smoke compartment. Deficient items were discussed with the Administrator and Maintenance Director at the exit conference. Based on observations and records review, it was determined that the facility failed to maintain the automatic sprinkler system in accordance with National Fire Protection Association NFPA 25 and NFPA 1.This was evidenced by the following:An escutcheon plate on fire suppression piping has dropped down in the kitchen.8.5.6.4 Where sprinklers penetrate a single membrane of a fire resistance–rated assembly in buildings equipped throughout with an approved automatic fire sprinkler system, noncombustible escutcheon plates shall be permitted, provided that the space around each sprinkler penetration does not exceed 1/2 in. (13 mm), measured between the edge of the membrane and the sprinkler.This deficiency has the potential to affect occupants, who might include residents, staff, and visitors within the kitchen smoke compartment. Deficient items were discussed with the Administrator and Maintenance Director at the exit conference. This survey was conducted in accordance with the Federal Register at Section 42 CFR 483.70(a).This survey was conducted on May 14, 2024 for compliance with the National Fire Protection Association, (NFPA 101) Life Safety Code (2012) Chapter 19 "Existing Health Care Occupancies."Building A1 is a one (1) story, Type V (000) wood frame construction. The facility has a partial basement that is used for staff support functions and has no resident access. The facility was constructed in 1957 and is fully protected throughout by a National Fire Protection Association (NFPA) 13 automatic wet-pipe and dry-pipe fire sprinkler system. Buildings A1 and A2 are separated by 2-hour rated construction.Building A2 is a one (1) story, Type V (111) wood frame construction. The facility was constructed in 2009 and known as Rehabilitation. The building is fully protected throughout by a National Fire Protection Association (NFPA) 13 automatic anti-freeze fire sprinkler system. The facility is licensed for 103 beds and the census on the date of the survey was 87. The results of this survey were discussed with the Facility Administrator and the Maintenance Director during the exit conference conducted on May 14, 2024.
Ownership & Operations
Who Operates This Facility
Rehabilitation Center at Sandalwood, the
for profit
Chain Affiliation
The Ensign Group
338 facilities nationwide
Chain avg rating: 3.2/5 · Rank 232 of 328
Ownership & Management
Owners
Bedinger, Mark
Owner
Key personnel
Contact
Get in Touch
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
57 reviews from families & visitors
Official Website
Visit sandalwoodrehab.com
Medicare data downloads
Original nursing home datasets
CO CDPHE — View Official Record
Public-record source of inspection history and licensure data shown on this page
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