Cedars Healthcare Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 69 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
- Above-median deficiencies (9 vs median 7)
Bottom 25% in CO · Below recommended RN staffing · Worst in STELLAR SENIOR LIVING chain · $31,663 in fines
What this means for your family
While the facility is physically updated and offers a well-equipped gym, the recurring reports of poor communication and inconsistent medical oversight are significant red flags. We strongly recommend that you visit at different times of the day and specifically ask for a direct contact person for medical updates to ensure your loved one's needs will be met reliably.
Google Reviews
Google Reviews
69 reviews on Google“Cedars Healthcare Center receives polarized feedback, with many reviewers praising the staff's compassion and the facility's recent renovations. However, significant concerns persist regarding communication, responsiveness, and inconsistent quality of care, particularly during off-hours or for residents with complex medical needs.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and friendly nursing staff
- Modern, clean building renovations
- Well-equipped rehabilitation gym
- Welcoming and attentive admissions team
Concerns
- Poor communication and lack of responsiveness from management (mentioned by 5 reviewers)
- Inconsistent daily care and neglect of routine tasks (mentioned by 4 reviewers)
- Understaffing and reliance on untrained personnel (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 71 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1I noticed the admissions team is very welcoming; how do you ensure that the personalized care plan discussed during move-in is consistently followed by the floor staff?
- 2With the recent building renovations, how has the updated environment helped improve the daily experience and comfort of the residents?
- 3How does the nursing team manage medication administration to ensure there are no missed doses or errors during shift changes?
- 4What is the best way for family members to stay in regular, clear communication with the management team regarding updates on our loved one's care?
- 5In the event of a medical emergency during the night, what specific protocols are in place to ensure immediate and skilled response?
- 6Could you tell us more about the activities available in the rehab gym and how they help residents stay active and engaged in their daily routine?
Personalized based on this facility's data
Key Review Excerpts
“The facility is constantly understaffed with rude untrained nurses. Our first day a man walked in off of the street with no shoes on and had a walker and the nurse didn't even know if he was supposed to be outside.”
“I desperately with deep conviction and personal knowledge advise anyone who is considering placing a loved one or themselves at Cedars to please reconsider based on my own personal experience except for the few hidden gems the staff and primarily management have little concern for the very people they are entrusted with caring for and keeping safe.”
“The brand new renovations have given the building such a clean and modern home-like environment. The staff are focused on quality care and getting results.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
5
measures
2
measures
Residents vaccinated for pneumonia
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents whose bladder or bowel control got worse
Residents vaccinated for the flu
Residents needing more daily help over time
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families filed complaints that led to 14 deficiencies, with recurring issues in resident care and treatment, safety systems maintenance, and infection control. The facility shows persistent problems with providing appropriate treatment according to residents' care plans, appearing in complaints from 2023 to 2025. Most deficiencies have correction dates, but the pattern of repeated complaint-driven citations across multiple surveys suggests ongoing care quality concerns that families should investigate thoroughly before choosing this facility.
Jul 16, 2025Complaint2
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Aug 20, 2024Complaint1
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Mar 19, 2024Routine7
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Services Deficiencies
Install properly constructed and protected linen or trash chutes.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Smoke Deficiencies
Provide properly protected cooking facilities.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Mar 19, 2024Complaint6
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
Provide care or services that was trauma informed and/or culturally competent.
Oct 17, 2023Complaint2
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Sep 27, 2023Routine1
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Federal Penalties
Fine
Sep 27, 2023
$31,663
State Inspection History
State Inspections
Source: CO Dept. of Public Health & Environment
Jul 16, 2025Complaint
A complaint survey, prompted by #CO1933634 and #CO1935920 was conducted on 7/10/25 to 7/16/25. Two deficiencies were cited. Based on record review and interviews, the facility failed to maintain medical records in accordance with accepted professional standards and practices for two (#1 and #2) of six residents out of seven sample residents.Specifically, the facility failed to accurately document the administration of scheduled medications for Resident #1 and Resident #2. Findings include:I. Facility policy and procedureThe Administering Medications policy, dated April 2019, was provided by the director of nursing (DON) on 7/15/25 at 10:06 a.m. The policy read in pertinent part,“Medications are administered in a safe and timely manner, and as prescribed. Only persons licensed or permitted may prepare, administer, and document the administration of medications.“The director of nursing services (DON) supervises and directs all personnel who administer medications and/or have related functions.“Medications are administered by prescriber orders, including any required time frame.“Medication administration times are determined by resident need and benefit, not staff convenience. Factors that are considered include: - Enhancing the optimal therapeutic effect of the medication; -Preventing potential medication or food interactions; and-Honoring resident choices and preferences, consistent with their care plan.“The individual administering the medication checks the label three (3) .. This Citation text meets this visualizations limit for 32,000 characters, please reach out to CDPHE HFEMSD Records Team for the full citation text at cdphe_hfemsd_records@state.co.us. Within your email, please include Facility Name, Inspection ID and Citation Code.
Mar 5, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Sep 24, 2024ComplaintCleanReport
No deficiencies found during this inspection.
Aug 20, 2024Complaint
A complaint survey, prompted by #CO36721, #CO36900 and Incident #CO36973 was conducted from 8/19/24 to 8/20/24. One deficiency was cited. Based on record review and interviews, the facility failed to ensure one (#1) of three residents out of five sample residents received treatment and care for optimal skin condition of a contracted hand, in accordance with professional standards of practice. Specifically, the facility did not provide adequate skin care to prevent skin breakdown in Resident #1' s contracted hands and between the resident' s fingers and the thumb. Findings include: I. Professional referenceAccording to the Oxford Health NHS Foundation Trust Hand Contractures, February 2022, retrieved on 8/28/24, from https://www.oxfordhealth.nhs.uk/wp-content/uploads/sites/24/2023/06/1.6.3-Hand- Contractures-Advice-Sheet-for-Care-Homes.pdf,"It is vital to adequately manage this condition in order to prevent pressure sores and skin breakdown in the palm and fingers. "Once a hand contracture is present it can become very painful. Movements can be uncomfortable, but it is essential to maintain adequate hand hygiene;"Hand hygiene is essential management of hand contractures. This should be achieved by regular washing and drying of the hand at least two to three times a day. It is especially important to ensure the skin is properly dry. If the skin is wet/sweaty this increases the changes to the normal skin barrier and can lead to breakdown, sores and infections. Allowing a little time to dry the hand will prevent skin from breaking down and prevent odor, which can become offensive. Also, ensure nails are regularly cut to prevent digging into the hand."II. Facility policy and procedureOn 8/20/24 a request was made to the director of nursing (DON) for the facility' s policy on contracture management and skin integrity management.-The facility did not provide any policies by the end of the survey on 8/20/24. III. Resident #1A. Resident statusResident #1, age less than 65, was admitted to the facility on 4/22/24. According to the computerized physician' s orders (CPO), diagnoses included quadriplegia (paralysis of all four limbs), traumatic brain injury and mus..
Jun 24, 2024Follow-upCleanReport
No deficiencies found during this inspection.
May 22, 2024ComplaintCleanReport
No deficiencies found during this inspection.
Apr 9, 2024Routine
Based on a record review it was determined that the facility failed to maintain the fire alarm system components and devices in accordance with the Life Safety Code 101 and NFPA 72. The fire alarm system has a trouble signal on the main panel that indicates ground fault. 2012 Life Safety Code 101 section 9.6.1.5* To ensure operational integrity, the fire alarm system shall have an approved maintenance and testing program complying with the applicable requirements of NFPA 70, National Electrical Code, and NFPA 72, National Fire Alarm and Signaling CodeThis deficien.. Based on observation during the course of the survey it was determined the facility failed to maintain a hazardous area in accordance with NFPA 99. This was evidenced by the following:Oxygen Transfill rooms need a vent 12" of the floorNFPA 556.15.7 Inlets to the Exhaust System.6.15.7.1 The exhaust ventilation system design shall take into account the density of the potential gases released.6.15.7.2 For gases that are heavier than air, exhaust shall be taken from a point within 12 in. (304.8 mm) of the floor.6.15.7.3 For gases that are lighter than air, exhaust shall be taken from a.. Based on observation it was determined the facility failed to maintain corridor doors in accordance with NFPA 101.1.Room door do not resist the passage of smoke room numbers (420, 435, 324)NFPA 80 5.2.1* Fire door assemblies shall be inspected and tested not less than annually, and a written record of the inspection shall be signed and kept for inspection by the AHJ.NFPA 101, 19.3.6.3.1* Doors protecting corridor openings in other than required enclosures of vertical openings, exits, or hazardous areas shall be doors constructed to resist the passage of.. Based on observations and records review, it was determined that the facility failed to maintain the automatic sprinkler system in accordance with National Fire Protection Association NFPA 25 and NFPA 1011.Wires strapped onto sprinkler pipe main telephone rm2.Storage rm near rm 420 painted sprinkler head and storage across the hall, 330 2 painted sprinkler heads 3283.Damaged Fire sprinkler head head dietary officeNFPA 25 5.2.1.1.2 Any sprinkler that shows signs of any of the following shall be replaced: (1) Leakage, (2) Corrosion, (3) Physical damage, (4) Loss of.. During the tour of the facility with the staff, it was determined that the facility failed to provide proper coverage of the Wet Chemical Extinguishing System as required in NFPA 17A 7.2.2. Tamper Bar missing from Ansul Pull StationWet Chemical Extinguishing System as required in NFPA 17A 7.2.2. On a minimum, this "quick check" or inspection shall include verification of the following:(3) The tamper indicators and seals are intact.This deficiency has the potential to affect occupants, who might include residents, staff, and visitors within the entire facility. Deficient items were disc.. K161/#000 Tag: INITIAL COMMENTS (ID Prefix Tag #K000) are informational only and a representation of the facility' s general characteristics. This survey was conducted in accordance with the Federal Register at Section 42 CFR 483.70(a).This survey was conducted on April 9, 2024 for compliance with the National Fire Protection Association, (NFPA 101) Life Safety Code (2012) Chapter 19 "Existing Health Care Occupancies."This structure is a one (1) story, Type V (111) construction. This original facility was constructed in 1925. The facility has a full basement and utilizes .. Through observation during the survey, it was determined that the facility failed to meet the rubbish chutes, incinerators, and laundry chute requirements in accordance with NFPA 101, This was evidenced by:Upper door laundry chute not original needs to be UL listedNFPA 82 (2009) 10.2.2 "Waste and linen chutes and transport systems including chute loading and discharge doors shall be inspected and maintained not less than annually in accordance with manufacturers' instructions." Life Safety Code Section 19.5.4.1 Existing rubbish chutes or linen chutes, including pneu..
Mar 19, 2024Complaint
A recertification survey with complaint #CO35255 was completed on 3/13/24 to 3/19/24. Seven deficiencies were cited. An Emergency Preparedness survey was conducted from 3/13/24 to 3/19/24. No deficiencies were cited. Based on observation and interviews, the facility failed to ensure medications and biologicals were stored and labeled properly on one of two medication carts and one medication storage room of two medication storage rooms.Specifically the facility failed to:-Ensure insulin (medications used for glucose control) pens and vials were labeled with open dates; and,-Ensure expired or discontinued medications were removed from the medication room .. Based on observations and interviews, the facility failed to maintain an infection control program designed to provide a safe, sanitary and comfortable environment to help prevent the development and transmission of diseases and infection on two of three units.Specifically, the facility failed to:-Ensure housekeeping staff were following the proper cleaning techniques for cleaning resident rooms and disinfecting high frequency touch areas (call lights, door handles.. Based on observations, record review and interviews, the facility failed to ensure residents were free from physical restraints for two (#180 and #40) of six residents out of 34 sample residents. Specifically the facility failed to:-Ensure Resident #180 was evaluated on admission for use of a restraint;-Ensure a consent was signed for use of a restraint for Resident #180 and #40;-Ensure there was a physician' s order for restraints for resident #180 and #4; and, -Ensure ther.. Based on observations, record review and interviews, the facility failed to ensure residents who were unable to carry out activities of daily living received the necessary services to maintain good grooming and personal hygiene for one (#64) of three residents reviewed out of 34 sample residents.Specifically, the facility failed to ensure Resident #64, who was dependent on staff for bathing, received her scheduled showers. Findings include:I. Facility policyThe Activi.. Based on record review and interviews, the facility failed to conduct a preadmission screening resident review (PASRR) for individuals remaining in a facility 30 days past provisional admission approval for one (#56) of one resident reviewed for PASRR out of 34 sample residents. Specifically, the facility failed to submit a new PASRR level I once an automatically approved provisional admission from a hospital had expired for Resident #56 after she had resi.. Based on record review and interviews, the facility failed to ensure residents with indwelling catheters received the appropriate care and services according to professional standards for one (#74) of two residents reviewed for catheters of 34 sample residents. Specifically, the facility failed to:-Obtain physician orders for catheter use for Resident #74; -Ensure Resident #74 had a clinical indication (diagnosis) for catheter use prior to administration;-Ensu.. Based on record review and interviews, the facility failed to ensure that a resident who was a trauma survivor received culturally competent, trauma-informed care in accordance with professional standards of practice and accounting for residents' experiences and preferences in order to eliminate or mitigate triggers that may cause re-traumatization of the resident for one (#56) of one resident out of 34 sample residents.Specifically, the facility fai..
Ownership & Operations
Who Operates This Facility
Cedars Healthcare Center
for profit
Chain Affiliation
Stellar Senior Living
8 facilities nationwide
Chain avg rating: 1.9/5 · Rank 6 of 8 (Worst)
Ownership & Management
Owners
Sptmnr Properties Trust
Owner · Organization
Charles Schwab Investment Management, INC.
Owner (parent company) · Organization
D.e. Shaw & Co., L.p.
Owner (parent company) · Organization
Diversified Healthcare Trust
Owner (parent company) · Organization
H/2 Special Opportunities IV L.p.
Owner (parent company) · Organization
Snh Proj Lincoln Trs LLC
Owner (parent company) · Organization
Snh Trs Licensee Holdco LLC
Owner (parent company) · Organization
Snh Trs, INC.
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
69 reviews from families & visitors
Official Website
Visit stellarliving.com
Medicare data downloads
Original nursing home datasets
CO CDPHE — View Official Record
Public-record source of inspection history and licensure data shown on this page
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