Nursing HomeMedicaid Investigative

Rehab of Kansas City South

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

8033 Holmes, South Kansas City · Kansas City, MO 64131|100 beds|Licensed & Active

1/5

Medicare

Inspection

Quality

Staffing

Google rating

4.7/5

based on 104 Google reviews

(816) 363-6222 Directions Website

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3/ 10

moderate Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

Low overall rating (1/5 stars)
Low staffing rating (1/5 stars)

Bottom 25% in MO · Critically understaffed (RN) · Worst in EL DORADO NURSING AND REHABILITATION chain · No penalties on record

Source: Medicare data

What this means for your family

This facility is highly regarded for its clean environment and active social services team, which many families find comforting. However, given the serious reports of patient falls and neglect, we strongly advise you to conduct an unannounced visit and ask specifically about their fall prevention protocols and staffing ratios.

Google Reviews

104 reviews on Google

“Rehab of Kansas City South receives high praise for its clean environment, friendly staff, and effective social services department. While many families report a welcoming, home-like atmosphere and responsive leadership, there are serious concerns regarding patient safety, neglect, and business practices that potential families should investigate thoroughly.”

Quality Themes

Tap a score for details

Strengths

Clean, well-maintained facility
Responsive and professional social services
Warm, welcoming atmosphere
Engaging activity programs

Concerns

Allegations of neglect and patient safety issues including falls and injuries (mentioned by 2 reviewers)
Issues with vendor payments and business financial practices (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

Distribution · 107 analyzed

⚡13 reviews posted between Jul 22, 2025 – Jul 22, 2025 · 12 were 5-star

How They Respond to Reviews

0%response rate

Questions for Your Tour

1Given the recent focus on staffing levels, could you explain how you ensure consistent, hands-on care for residents throughout the day and night?
2We noticed some concerns regarding resident safety and fall prevention; what specific protocols or safety equipment do you have in place to minimize the risk of injuries?
3The activity program is highly praised for being engaging—could you walk us through a typical week of activities and how you encourage residents to participate?
4How does your nursing team coordinate with outside medical specialists to ensure that residents receive timely and effective care for complex health needs?
5We appreciate the warm and welcoming atmosphere here; how do your social services team members facilitate communication with families to keep us updated on our loved one's well-being?
6To ensure peace of mind for our family, can you describe your internal processes for monitoring quality of care and addressing any identified areas for improvement?

Personalized based on this facility's data

Key Review Excerpts

“The social worker, Sharita Hayward, made me feel heard and ensured that all my questions were answered. She truly took the time to ease my mind and provide reassurance regarding the care of my family member.”

Long-term resident's family · 2025★★★★★

“In the few months that my mother has been here she has lost 20 pounds, fallen out of her bed three times now, resulting in 17 stitches and a fractured neck. Even though the charge nurse said she was ok.”

Long-term resident's family · 2024★☆☆☆☆

“Vendors!! Do not do work for this facility, they will not pay you. We have multiple invoices from this facility that we have had to place with collections.”

Vendor · 2025★★★★★

Source: 104 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026

RN Hours

0.17hrs

23%

Registered nurses for medical care

Total Nursing

3.22hrs

78%

All nurses + aides combined

Staff Turnover

56%

Lower is better (< 30% = good)

RN Turnover

80%

Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating

4/ 5

Better Than Avg

measures

Worse Than Avg

measures

Mixed Results

measures

Long-Stay Residents

😔

Residents with depression symptoms

↓ Lower is better

This Facility35.4%

Worse than Avg

Here

35.4%

12.1%

16.7%

Jackson

9.3%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚶

Residents whose walking got worse

↓ Lower is better

This Facility2.8%

Better than Avg

Here

2.8%

15.3%

18.9%

Jackson

17.4%

💉

Residents vaccinated for pneumonia

↑ Higher is better

This Facility98.2%

Better than Avg

Here

98.2%

93.4%

84.4%

Jackson

95.7%

💊

Residents on antipsychotic medication

↓ Lower is better

This Facility11.1%

Better than Avg

Here

11.1%

15.4%

23.6%

Jackson

16.5%

🛏️

Residents needing more daily help over time

↓ Lower is better

This Facility8.6%

Better than Avg

Here

8.6%

14.4%

19.1%

Jackson

15.7%

🚿

Residents whose bladder or bowel control got worse

↓ Lower is better

This Facility11.8%

Better than Avg

Here

11.8%

19.4%

17.9%

Jackson

21.4%

Short-Stay Residents (Rehab / Post-Acute)

💉

Short-stay residents vaccinated for the flu

↑ Higher is better

This Facility87.5%

Better than Avg

Here

87.5%

79.7%

63.5%

Jackson

86.9%

💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better

This Facility80.5%

Mixed vs Avgs

Here

80.5%

81.8%

65.9%

Jackson

88.2%

💊

Short-stay residents newly given antipsychotics

↓ Lower is better

This Facility2.5%

Worse than Avg

Here

2.5%

1.6%

2.2%

Jackson

1.1%

Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

11deficiencies

Near state avg (12.0)

17 complaint-triggered

This facility has significant ongoing quality concerns, with families filing complaints that led to 20 deficiencies across multiple surveys. The most recurring problems involve wound care and pressure ulcer prevention, nursing staffing adequacy, and fire safety violations. Recent citations in 2024-2025 for resident abuse protection, nursing care, and repeated pressure ulcer issues suggest persistent care quality problems that families should carefully evaluate before choosing this facility.

Mar 24, 2026Complaint1 finding

0627Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.

Nov 21, 2025Complaint1 finding

0741Potential for harm · PatternCorrected

Miscellaneous Deficiencies

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

Jun 24, 2025Complaint3 findings

0584Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0610Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

0921Potential for harm · IsolatedCorrected

Environmental Deficiencies

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

May 7, 2025Complaint1 finding

0600Potential for harm · IsolatedResolved (past non-compliance)

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Feb 26, 2025Routine12 findings

0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0363Potential for harm · WidespreadCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0920Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0923Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

0880Potential for harm · WidespreadCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0698Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate dialysis care/services for a resident who requires such services.

0732Potential for harm · PatternCorrected

Nursing and Physician Services Deficiencies

Post nurse staffing information every day.

0761Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0324Potential for harm · IsolatedCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0623Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

Dec 26, 2024Complaint2 findings

0561Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Rehab of Kansas City South

Organization Type

for profit

Chain Affiliation

Chain Name

Opco Skilled Management

Chain Size

64 facilities nationwide

Chain avg rating: 1.5/5 · Rank 5 of 6 (Worst)

Ownership & Management

Owners

El Dorado Nursing and Rehabilitation LLC

Owner · Organization

Caliber Advisors LLC

Owner (parent company) · Organization

Crestview Trust

Owner (parent company) · Organization

First Sweetzer Holdings LLC

Owner (parent company) · Organization

Hatteras Investments LLC

Owner (parent company) · Organization

Sasem Investments LLC

Owner (parent company) · Organization

Hagins, Elizabeth