Hope Care Center
Strong Medicare quality ratings; families often praise small, intimate 16-bed facility. Still worth an in-person visit.
based on 8 Google reviews

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What this means for your family
This facility is a highly specialized, small-scale environment tailored specifically for HIV patients, which fosters a close-knit and non-judgmental atmosphere. Because the majority of reviews lack descriptive detail, we recommend scheduling an in-person tour to observe the staff-to-resident interaction and verify the current quality of daily activities firsthand.
Google Reviews
Google Reviews
8 reviews on Google“Hope Care Center is a small, 16-bed skilled nursing facility specifically dedicated to serving HIV patients. Reviewers highlight a family-centered environment that prioritizes non-judgmental care, quality food, and consistent activities for its residents.”
Quality Themes
Tap a score for detailsStrengths
- Small, intimate 16-bed facility
- Specialized care for HIV patients
- Family-centered, non-judgmental environment
- Consistent focus on resident activities and nutrition
Rating Trends
Tap a year to see what changed
Distribution · 8 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given that you specialize in HIV care, what specific training or protocols do your staff follow to ensure residents receive specialized, non-judgmental support?
- 2With your intimate 16-bed setting, how do you foster a sense of community and ensure that residents remain socially engaged throughout the day?
- 3I noticed the staffing rating is a 3/5; could you tell me about your current staffing model and how you ensure consistent, high-quality attention for each of the 16 residents?
- 4Regarding the recent health inspection findings, what steps has the facility taken to address those specific areas and improve your overall processes?
- 5Could you walk me through how your team handles medical emergencies or urgent health changes, especially during evening or weekend hours?
- 6I’ve read wonderful things about your focus on nutrition and activities; how do you tailor these programs to meet the individual preferences and dietary needs of your residents?
Personalized based on this facility's data
Key Review Excerpts
“Very caring and family centered feel with residents and the team. Small 16 bed SNF for HIV patients.”
“We love our residents and spoil them with good food, activities, care and services in a safe environment. No hate, no judgement.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 13 measures
13
measures
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Residents needing more daily help over time
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Hope Care Center shows persistent safety and infrastructure problems across three surveys spanning nearly three years. The facility repeatedly struggles with fire safety systems, electrical systems, and emergency preparedness, with many of these same issues recurring even after reported corrections. Food safety violations appear in all three inspections. One family filed a complaint about medication errors. While the facility reports corrections for past deficiencies, the pattern of recurring safety violations raises concerns about long-term compliance and resident well-being.
Sep 9, 2025Routine14
Emergency Preparedness Deficiencies
Develop and maintain an Emergency Preparedness Program (EP).
Emergency Preparedness Deficiencies
Address subsistence needs for staff and patients.
Emergency Preparedness Deficiencies
Establish policies and procedures including evacuation.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Smoke Deficiencies
Provide properly protected cooking facilities.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the installation and maintenance of electrical systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the use of electrical equipment.
Environmental Deficiencies
Put firmly secured handrails on each side of hallways.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Jun 13, 2024Routine20
Emergency Preparedness Deficiencies
Establish an Emergency Preparedness Program (EP).
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the installation and maintenance of electrical systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Resident Assessment and Care Planning Deficiencies
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Resident Assessment and Care Planning Deficiencies
Assure that each resident’s assessment is updated at least once every 3 months.
Resident Assessment and Care Planning Deficiencies
Assess the resident when there is a significant change in condition
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Jun 13, 2024Complaint1
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Jan 27, 2023Routine23
Emergency Preparedness Deficiencies
Address subsistence needs for staff and patients.
Emergency Preparedness Deficiencies
Create arrangements with other facilities to receive patients.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Electrical Deficiencies
Ensure that building systems meet requirements determined by risk assessment procedures performed by qualified personnel.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Environmental Deficiencies
Put firmly secured handrails on each side of hallways.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Quality of Life and Care Deficiencies
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Rights Deficiencies
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Resident Assessment and Care Planning Deficiencies
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide care or services that was trauma informed and/or culturally competent.
Quality of Life and Care Deficiencies
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Quality of Life and Care Deficiencies
Provide medically-related social services to help each resident achieve the highest possible quality of life.
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Ownership & Operations
Who Operates This Facility
Hope Care Center
nonprofit
Ownership & Management
Owners
Undisclosed
Ownership Data Not Available · Organization
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
8 reviews from families & visitors
Official Website
Visit hopecarecenter.org
Medicare data downloads
Original nursing home datasets
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