Rehab Center of Cheraw
On Medicare Special Focus status, a serious quality warning. Visit in person and ask tough questions before deciding.
based on 14 Google reviews
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What this means for your family
While the facility hosts well-regarded holiday events and therapy programs, the serious allegations of neglect and administrative dishonesty are major red flags. Families should conduct an unannounced visit and speak directly with current residents to verify the quality of daily care before committing.
Google Reviews
Google Reviews
14 reviews on Google“The Rehab Center of Cheraw receives highly polarized feedback, with some families praising the dedicated therapy and activities staff while others report severe neglect and administrative misconduct. Critical allegations include reports of patient malnourishment, abusive staff behavior, and deceptive communication regarding discharge and medical rights.”
Quality Themes
Tap a score for detailsStrengths
- Engaging holiday activities and community events
- Dedicated physical therapy department
- Responsive administration for some families
Concerns
- Neglect and poor quality of care (mentioned by 3 reviewers)
- Deceptive communication and administrative dishonesty (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 15 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1I noticed the facility hosts some wonderful holiday events; how do you incorporate these community activities into the daily routine for residents who might be less mobile?
- 2Given the importance of consistent care, what specific protocols do you have in place to ensure that medication management and daily health monitoring are handled accurately for every resident?
- 3We value clear and honest communication; could you walk us through your process for updating families on a resident's status and how you handle any concerns that might arise?
- 4I see that the physical therapy department is a strong point here; how does the therapy team coordinate with the nursing staff to ensure a resident's progress is maintained throughout the day?
- 5Cleanliness and dining quality are top priorities for our family; what recent steps has the facility taken to improve the standards in these areas?
- 6In the event of a medical emergency, what is your specific protocol for notifying family members and ensuring the resident receives immediate, high-quality attention?
Personalized based on this facility's data
Key Review Excerpts
“ALL the staff have made Christmas so special for the resident. The Community has come together with the organization of the Director Of Nurses and made sure all the residents had fantastic present!!”
“This place has lied and told me my mother would loose her health care if I took her home on top of that the social worker would not release her medications to my family supposedly under advisement of her health insurance!”
“Rather than talk to me the staff members chose to call my sister and start problems. My sister is a control freak with a POA. Because of the staff member she comes in and starts telling me that the staff was very distraught because I asked a few questions for my mother.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
7
measures
5
measures
5
measures
Residents vaccinated for pneumonia
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for the flu
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Residents needing more daily help over time
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has a concerning pattern of repeat deficiencies, with families filing complaints that led to federal citations for medication errors, inadequate daily care assistance, safety hazards, and improper response to abuse allegations. The most recurring problems involve medication management, basic care assistance, and safety supervision. While the facility has corrected past violations, the pattern of similar issues appearing across multiple surveys and complaint-driven investigations suggests ongoing challenges with consistent care quality that families should carefully consider.
Jan 14, 2026Routine8
Quality of Life and Care Deficiencies
Provide activities to meet all resident's needs.
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
May 6, 2025Complaint1
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
May 6, 2025Routine1
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Oct 9, 2024Routine1
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Jun 3, 2024Complaint1
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Oct 4, 2023Complaint2
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Federal Penalties
Fine
May 6, 2025
$17,345
Fine
Apr 23, 2024
$4,349
Fine
Apr 23, 2024
$4,349
Fine
Sep 1, 2023
$38,032
Payment Denial
Sep 1, 2023
7-day denial
Ownership & Operations
Who Operates This Facility
Rehab Center of Cheraw
for profit
Chain Affiliation
Fundamental Healthcare
68 facilities nationwide
Ownership & Management
Owners
Thi of South Carolina, LLC
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
14 reviews from families & visitors
Official Website
Visit rehabilitationcentercheraw.com
Medicare data downloads
Original nursing home datasets
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