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Nursing HomeMedicaid Investigative

Cheraw Healthcare

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

400 Moffat Road, Cheraw, SC 29520120 bedsLicensed & Active
2/5
Medicare
Inspection
Quality
Staffing
Google rating
4.2/5

based on 13 Google reviews

5
4
3
2
1
Cheraw Healthcare Nursing Home in Cheraw, SC — Street View
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4/ 10
moderate Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (2/5 stars)
  • Low staffing rating (2/5 stars)
  • Above-median deficiencies (6 vs median 3)

Below average in SC · Below recommended RN staffing · $210,130 in fines

Source: Medicare data

What this means for your family

While the facility is noted for its cleanliness, families should be aware of reported issues regarding staffing shortages and food quality. We recommend scheduling a visit during a weekend or evening shift to observe staffing levels firsthand and asking management how they ensure timely assistance for residents.

Google Reviews

Google Reviews

13 reviews on Google
Cheraw Healthcare receives conflicting feedback regarding its daily operations and quality of care. While visitors praise the facility for its cleanliness and friendly staff, other reports highlight significant concerns regarding understaffing, cold food, and residents being left unattended for extended periods.

Quality Themes

Tap a score for details
Food2.0Staff6.0Clean9.0ActivitiesN/AMedsN/AMemoryN/ACommsN/AValueN/A

Strengths

  • Consistently clean facility environment
  • Generally friendly and approachable staff
  • Dedicated nursing care for patients

Concerns

  • Insufficient CNA staffing levels leading to neglect (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2345.02022(1)2.52023(2)5.02024(1)5.02025(1)4.42026(8)

Distribution · 13 analyzed

5
9
4
2
3
0
2
0
1
2

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1We've heard great things about how clean and well-maintained the facility is; what are your daily cleaning routines like for the resident rooms?
  • 2Since we want to ensure our loved one is well-attended to, how do you manage the workload for your CNAs during the busier shifts?
  • 3We are curious about the dining experience; could you tell us more about the menu variety and how meals are served to residents?
  • 4What is the protocol for handling a medical emergency or a sudden change in health during the overnight hours?
  • 5What kind of daily activities or social outings do you have planned to keep the residents engaged and active?
  • 6We noticed some praise for the nursing team's dedication; how do the nurses communicate updates or changes in care to the family members?

Personalized based on this facility's data


Key Review Excerpts

This facility is always clean and staff always friendly

Visitor · 2026★★★★

Worst place to put your love one. Let resident sit in chair all day. Food comes cold and worst of all not enough CNA's to take care of residents.

Family member · 2023☆☆☆☆

Love staff except the bd apple I met today but love the patients an they do there job an keep up the facility very well

Visitor · 2023★★★★
Source: 13 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.53hrs
71%
Registered nurses for medical care
Total Nursing
3.44hrs
84%
All nurses + aides combined
Staff Turnover
40%
Lower is better (< 30% = good)
RN Turnover
57%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
2/ 5
Better Than Avg

5

measures

Worse Than Avg

7

measures

Mixed Results

5

measures

Long-Stay Residents
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility78.8%
Mixed vs Avgs
Here
78.8%
US
93.4%
SC
91.2%
Chesterfield
77.9%
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.5%
Better than Avg
Here
0.5%
US
12.1%
SC
3.0%
Chesterfield
15.0%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on antipsychotic medication

↓ Lower is better
This Facility7.4%
Better than Avg
Here
7.4%
US
15.5%
SC
15.3%
Chesterfield
12.4%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility89.1%
Mixed vs Avgs
Here
89.1%
US
95.5%
SC
90.6%
Chesterfield
84.7%
⚖️

Residents who lost too much weight

↓ Lower is better
This Facility10.7%
Worse than Avg
Here
10.7%
US
5.3%
SC
6.3%
Chesterfield
6.8%
🔒

Residents who were physically restrained

↓ Lower is better
This Facility4.9%
Worse than Avg
Here
4.9%
US
0.1%
SC
0.1%
Chesterfield
0.0%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility73.0%
Mixed vs Avgs
Here
73.0%
US
81.8%
SC
80.6%
Chesterfield
55.4%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility66.7%
Mixed vs Avgs
Here
66.7%
US
79.8%
SC
78.0%
Chesterfield
60.7%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
SC
1.5%
Chesterfield
1.8%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

6deficiencies
1penalties
Well above state avg (3.7)
2 complaint-triggered
$210,130 in fines

Families have filed complaints that led to 3 deficiency findings, including serious issues with medication errors and resident abuse/neglect protection. The facility shows recurring problems with medication management, resident safety, and quality of care across multiple surveys. While most recent issues from 2024 have correction dates, the pattern of complaints and repeated medication safety concerns suggests ongoing operational challenges that families should carefully consider.

Mar 12, 2026Routine
8
0730Potential for harm · PatternCorrected

Nursing and Physician Services Deficiencies

Observe each nurse aide's job performance and give regular training.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0757Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure each resident’s drug regimen must be free from unnecessary drugs.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0812Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0324Potential for harm · IsolatedCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0345Potential for harm · IsolatedCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0353Potential for harm · IsolatedCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

Nov 7, 2025Complaint
1
0760Immediate jeopardy · IsolatedResolved (past non-compliance)

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

Nov 15, 2024Routine
5
0761Potential for harm · WidespreadCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0578Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0604Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

0693Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

Jun 19, 2024Complaint
1
0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Federal Penalties

Fine

Nov 7, 2025

$14,901

Ownership & Operations

Who Operates This Facility

Owner / Operator

Cheraw Healthcare

Organization Type

for profit

Ownership & Management

Owners

Undisclosed

Ownership Data Not Available · Organization

Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 1 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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