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Nursing HomeMedicaid

Regent Park Nursing and Rehabilitation

Strong Medicare quality ratings; families often praise clean, well-maintained facility. Still worth an in-person visit.

816 S Interocean Ave, Holyoke, CO 8073451 bedsLicensed & Active
Source: CO CDPHE — view official record
4/5
Medicare
Inspection
Quality
Staffing
Google rating
4.0/5

based on 33 Google reviews

5
4
3
2
1
Regent Park Nursing and Rehabilitation Nursing Home in Holyoke, CO — Street View
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What this means for your family

While the facility offers excellent activity programs and a clean environment, recent reviews indicate significant instability under new management. We strongly recommend scheduling an unannounced visit to observe staff interactions and responsiveness, specifically asking how management handles formal complaints regarding nursing conduct.

Google Reviews

Google Reviews

33 reviews on Google
Regent Park Nursing and Rehabilitation receives highly polarized feedback, with recent reviews highlighting a sharp divide in experiences under new management. While some families praise the facility for its cleanliness, compassionate staff, and engaging activities, others report significant concerns regarding rude nursing care, poor communication, and hygiene issues. Potential families should be aware that recent feedback suggests a transition period that has left some visitors feeling neglected or dissatisfied.

Quality Themes

Tap a score for details
Food9.0Staff5.0Clean6.0Activities9.0MedsN/AMemoryN/AComms3.0ValueN/A

Strengths

  • Clean, well-maintained facility
  • Engaging activities and social programs
  • Compassionate and friendly nursing staff
  • Nutritious and satisfying meal options

Concerns

  • Rude or dismissive nursing and CNA staff (mentioned by 3 reviewers)
  • Poor communication and responsiveness (mentioned by 2 reviewers)
  • Hygiene and facility odor issues (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'16(2)'18(1)'21(9)'23(1)'26(18)

Distribution · 37 analyzed

5
26
4
2
3
0
2
0
1
9

How They Respond to Reviews

50%response rate

This facility responds to some reviews.

Questions for Your Tour

  • 1Given that the facility has a smaller capacity of 51 residents, how do you ensure that communication between nursing staff and family members remains consistent and proactive?
  • 2I noticed the facility has a 5-star rating for health inspections; what specific protocols do you have in place to maintain that standard of cleanliness and hygiene throughout the building?
  • 3With a 2-star staffing rating, could you explain how you manage daily care tasks to ensure that every resident receives the attention they need despite the current staffing levels?
  • 4Some families have expressed concerns about staff responsiveness; what is your process for ensuring that call lights are answered promptly and that concerns are addressed in a timely manner?
  • 5I see that you have a robust calendar of social programs; how do you encourage residents to participate in these activities to help them feel more connected to the community?
  • 6In the event of a medical emergency, what is your protocol for stabilizing a resident and how quickly are family members typically notified?

Personalized based on this facility's data


Key Review Excerpts

The first time I entered the nursing home all staff members were cheerful, helpful, knowledgeable. The home is kept exceptionally clean , no bad odors, maintained inside and outside.

Family member · 2026★★★★★

I complained about 2 nurses Adriana and Kimber to their new administrator of the building Lacey. I was never so appalled in my life. Lacey swept it under the rug like my feelings did not even matter.

Rehab patient · 2026☆☆☆☆

A beautiful setting for long term care residents. A variety of wholesome foods with many activities geared to the age group. Bible study and church services each week.

Visitor · 2024★★★★
Source: 33 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.35hrs
47%
Registered nurses for medical care
Total Nursing
2.45hrs
60%
All nurses + aides combined
Staff Turnover
32%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
4/ 5
Better Than Avg

12

measures

Worse Than Avg

5

measures

Long-Stay Residents
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility55.0%
Worse than Avg
Here
55.0%
US
95.5%
CO
94.7%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility1.8%
Better than Avg
Here
1.8%
US
19.5%
CO
11.3%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility5.3%
Better than Avg
Here
5.3%
US
19.4%
CO
21.7%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility4.5%
Better than Avg
Here
4.5%
US
15.5%
CO
20.0%
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
12.1%
CO
8.5%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚶

Residents whose walking got worse

↓ Lower is better
This Facility5.8%
Better than Avg
Here
5.8%
US
15.3%
CO
14.4%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility55.9%
Worse than Avg
Here
55.9%
US
81.8%
CO
76.3%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility61.9%
Worse than Avg
Here
61.9%
US
79.8%
CO
75.6%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
CO
1.5%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

4deficiencies
2penalties
Well below state avg (8.8)
3 complaint-triggered
$8,469 in fines

This facility has recurring fire safety and building maintenance issues across both 2023 and 2024 surveys, with persistent problems in smoke detection systems, sprinkler maintenance, and electrical systems that required correction multiple times. One family filed a complaint regarding failure to properly report suspected abuse or neglect. While all deficiencies show correction dates, the pattern of repeated fire safety violations across surveys raises concerns about the facility's maintenance standards.

Mar 4, 2026Complaint
2
0692Actual harm · IsolatedResolved (past non-compliance)

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

0602Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from the wrongful use of the resident's belongings or money.

Nov 7, 2024Routine
9
0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0521Potential for harm · WidespreadCorrected

Services Deficiencies

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0761Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0211Potential for harm · IsolatedCorrected

Egress Deficiencies

Keep aisles, corridors, and exits free of obstruction in case of emergency.

0324Potential for harm · IsolatedCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0372Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0911Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Meet requirements for the installation and maintenance of electrical systems.

Nov 7, 2024Complaint
1
0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Jun 21, 2023Routine
10
0324Potential for harm · WidespreadCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0372Potential for harm · WidespreadCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0923Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

0511Potential for harm · PatternCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0920Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

Federal Penalties

Fine

Mar 4, 2026

$6,368

Fine

Oct 30, 2023

$8,469

State Inspection History

State Inspections

Source: CO Dept. of Public Health & Environment

9total
5deficiencies
Jan 27, 2025Follow-up
CleanReport

No deficiencies found during this inspection.

Dec 13, 2024Complaint
CleanReport

No deficiencies found during this inspection.

Nov 26, 2024Routine
N/A0000, 0211, 0324 and 6 more

Based on observation and record review during the survey, it was determined that the facility failed to maintain the backup emergency generator in accordance with National Fire Protection Association (NFPA) Standard 110.This was evidenced by the following:1. No records or documentation for generator annual fuel testing.NFPA 110, 8.3.1 A fuel quality test shall be performed annually using tests approved by ASTM standards.This deficiency has the potential to .. Based on observation and staff interviews during the survey, it was determined that the facility failed to maintain smoke barriers in accordance with NFPA 101, 8.5.1. This was evidenced by the following:1. Ceiling penetration and missing fire caulking around piping in the Boiler room.2. Ceiling penetration in kitchen dry storage. In part, NFPA 101, Section 8.5.1 states that smoke barriers shall be provided to subdivide building spaces to restrict the movement of s.. Based on observation and staff interviews, it was determined that the facility failed to maintain the means of egress in accordance with Life Safety Code Section 19.2 and Chapter 7. This was evidenced by the following: 1. The west exit door is difficult to open.NFPA 101, 7.1.10.1* General. Means of egress shall be continuously maintained free of all obstructions or impediments to full instant use in the case of fire or other emergency.NFPA 101, 7.2.1.4.5.1 The forc.. Based on observation, it was determined that the facility failed to maintain proper electrical practices in accordance with NFPA 101, 9.1.2, and NFPA 70, National Electrical Code Section 110.12. The following deficiency evidenced this:1. The Boiler room electrical breaker panel is missing a blank cover. NFPA 101, Section 9.1.2 Electrical Systems. Electrical wiring and equipment shall be in accordance with NFPA 70, National Electrical CodeNFPA 70, Section 110.1.. Based on observation, it was determined that the facility failed to maintain the automatic sprinkler system in accordance with National Fire Protection Association (NFPA) 25,5.3.1.1.1 and NFPA 101, 19.7.6.This was evidenced by the following.1. Missing records and documentation for annual backflow inspection/testing.2. Deficiency tag on dry valve in fire sprinkler riser room.NFPA 101 Life Safety Code Standards require automatic sprinkler systems to be cont.. Based on observation, it was determined that the facility failed to maintain the fire alarm system components and devices in accordance with Life Safety Code Section 9.6 and NFPA 72.1. The Main Fire Alarm Control Panel has a deficiency tag for a power supply NFPA 101, Section 9.6.1.5* To ensure operational integrity, the fire alarm system shall have an approved maintenance and testing program complying with the applicable requirements of NFPA 70, Na.. Based on observation, it was determined that the facility failed to maintain the kitchen cooking equipment placement under the hood suppression system and the cooking appliance location as required by NFPA 96 (Chapter 12, Section 12.1.2.3.1).This was evidenced by the following:1. The kitchen deep fryer is not positioned under the kitchen hood suppression system.NFPA 96, 12.1.2.3 The fire-extinguishing system shall not require reevaluation where the cooking.. Based on record review and staff interviews during the survey, the facility failed to perform and document the exercising of all fire and smoke dampers at least every four years, in accordance with NFPA 90A, Standard for the Installation of Air-Conditioning and Ventilation Systems, section 3-4.7 Maintenance.This was evidenced by the following: 1. No records or documentation for smoke damper 4-year inspection and maintenance.NFPA 90A, Chapter .. INITIAL COMMENTS (ID Prefix Tag #K000) are informational only and represent the facility' s general characteristics.This survey was conducted in accordance with the Federal Register at Section 42 CFR 483.70(a).This survey was conducted on November 26, 2024, for compliance with the National Fire Protection Association (NFPA 101) Life Safety Code (2012) Chapter 19, "Existing Health Care Occupancies."This structure is a one (1) story, Type V (000) wood frame con..

Nov 7, 2024Complaint
N/A0000, 0609, 0761

A recertification survey with complaint #CO35596 was completed on 11/3/24 to 11/7/24. Two deficiencies were cited. An Emergency Preparedness survey was conducted from 11/3/24 to 11/7/24. No deficiencies were cited. Based on observations, record review and interviews, the facility failed to ensure all drugs and biologicals were properly stored and labeled in accordance with professional standards in one of one medication storage rooms. Specifically, the facility failed to:-Maintain the emergency medication kit with medications that had not expired; and,-Ensure the emergency medication kit did not have two different expiration dates on individual packages which were prepared by the pharmacy.Findings include:I. Facility policy and procedureThe Medication Labeling and Storage policy, revised February 2023, was provided by the director of nursing (DON) on 11/6/24 at 3:35 p.m. The policy read in pertinent part,"The nursing staff is responsible for maintaining medication storage and preparation areas in a clean, safe, and sanitary manner.""If the facility has discontinued, outdated or deteriorated medications or biologicals, the dispensing pharmacy is contacted for instructions regarding returning or destroying these items.""The medication lab.. Based on record review and interviews, the facility failed the to report alleged violations of misappropriation of property to the proper authorities, including the police and the State Survey and Certification Agency, in accordance with state law for one (#97) of three residents reviewed for missing property out of 19 sample residents.Specifically, the facility failed to report an allegation of misappropriation of property to the State Agency, adult protective services or the local police when Resident #97 reported he was missing $750.00 from his wallet. Findings include:I. Facility policy and procedureThe Abuse policy, dated 2/29/24, was provided by the nursing home administrator (NHA) on 11/7/24 at 8:39 a.m. The policy revealed the facility did not condone resident abuse and should take every precaution possible to prevent resident abuse by anyone, including staff members, other residents, volunteers and staff of other agencies serving the resident, family members, legal guardians, resident representative, sponsors, friends or any oth..

Nov 13, 2023Routine
N/A0884

Based on record review, the facility failed to report complete information about COVID-19 to the Centers for Disease Control and Prevention' s (CDC) National Healthcare Safety Network (NHSN) during a seven-day period that reporting was required by regulation.The CDC submitted data from the NHSN to the Centers for Medicare and Medicaid Services (CMS). Based on review of that data, CMS determined that between 11/06/2023 and 11/12/2023, the facility did not report complete information to NHSN about COVID-19 in the standardized format and frequency as specified by CMS and the CDC. This failure to report has the potential to cause more than minimal harm to all residents residing in the facility.

Nov 6, 2023Routine
N/A0884

Based on record review, the facility failed to report complete information about COVID-19 to the Centers for Disease Control and Prevention' s (CDC) National Healthcare Safety Network (NHSN) during a seven-day period that reporting was required by regulation.The CDC submitted data from the NHSN to the Centers for Medicare and Medicaid Services (CMS). Based on review of that data, CMS determined that between 10/30/2023 and 11/05/2023, the facility did not report complete information to NHSN about COVID-19 in the standardized format and frequency as specified by CMS and the CDC. This failure to report has the potential to cause more than minimal harm to all residents residing in the facility.

Nov 2, 2023Follow-up
CleanReport

No deficiencies found during this inspection.

Oct 30, 2023Routine
N/A0884

Based on record review, the facility failed to report complete information about COVID-19 to the Centers for Disease Control and Prevention' s (CDC) National Healthcare Safety Network (NHSN) during a seven-day period that reporting was required by regulation.The CDC submitted data from the NHSN to the Centers for Medicare and Medicaid Services (CMS). Based on review of that data, CMS determined that between 10/23/2023 and 10/29/2023, the facility did not report complete information to NHSN about COVID-19 in the standardized format and frequency as specified by CMS and the CDC. This failure to report has the potential to cause more than minimal harm to all residents residing in the facility.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Regent Park Nursing and Rehabilitation

Organization Type

for profit

Chain Affiliation

Chain Name

Vivage Senior Living

Chain Size

12 facilities nationwide

Chain avg rating: 3.4/5 · Rank 2 of 17 (Best)

Ownership & Management

Owners

Brammeier, John

Owner

24%

Moskowitz, Jay

Owner

Key personnel

Koretke, MaryW-2 Managing EmployeeBrammeier, JohnOfficer / DirectorMoskowitz, JayOfficer / DirectorQp Health Care Services LLCManagerKotch, JulieManager
Source: Medicare provider data

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References & Resources

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