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Assisted LivingMedicaid

Carriage House Assisted Living

Families consistently rate this highly — reviewers highlight clean and well-maintained facility. Schedule a visit to confirm the fit.

816 S Interocean Ave, Holyoke, CO 8073432 bedsLicensed & Active
Source: CO CDPHE — view official record
Google rating
4.0/5

based on 33 Google reviews

5
4
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1
Carriage House Assisted Living Assisted Living in Holyoke, CO — Street View
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What this means for your family

This facility offers a very clean environment and has shown signs of positive administrative restructuring. However, families should be cautious and perform their own unannounced visits to verify staff professionalism, as recent reviews indicate significant issues with nurse attitudes and responsiveness.

Google Reviews

Google Reviews

33 reviews on Google
Families may find a divided experience here, as recent reviews highlight a significant tension between a new administration praised for positive changes and specific reports of rude or unprofessional nursing staff. While many long-term and recent visitors praise the facility's cleanliness and the compassionate nature of the care, there are notable recent complaints regarding staff attitude and communication barriers.

Quality Themes

Tap a score for details
Food5.0Staff4.0Clean9.0Activities5.0MedsN/AMemoryN/AComms3.0ValueN/A

Strengths

  • Clean and well-maintained facility
  • Compassionate and caring nursing staff
  • Wholes and nutritious meal options
  • Positive atmosphere for long-term residents

Concerns

  • Unprofessional or rude behavior by specific nursing staff (mentioned by 2 reviewers)
  • Communication barriers due to language differences

Rating Trends

Tap a year to see what changed

234'16(2)'18(1)'21(8)'23(1)'26(16)

Distribution · 33 analyzed

5
23
4
2
3
0
2
0
1
8

How They Respond to Reviews

50%response rate

This facility responds to some reviews.

Questions for Your Tour

  • 1We've heard wonderful things about how clean and well-maintained the facility is; could you show us around the common areas and dining room?
  • 2Since the meals here are known for being wholesome and nutritious, could you tell us a bit more about how the menu is planned?
  • 3How does the nursing team ensure clear and consistent communication with families regarding a resident's daily care and updates?
  • 4What is the process for handling medical emergencies or urgent care needs during the overnight hours?
  • 5What kind of daily activities or social events are available to help residents stay engaged and part of the community?
  • 6How does the staff work together to maintain the positive and compassionate atmosphere that long-term residents enjoy here?

Personalized based on this facility's data


Key Review Excerpts

The first time I entered the nursing home all staff members were cheerful, helpful, knowledgeable. The home is kept exceptionally clean, no bad odors, maintained inside and outside.

Family of a resident · 2026★★★★★

I am writing this review with complete sincerity and appreciation for the incredible transformation taking place at this nursing home. Although my time here ended under difficult circumstances... the new administration has taken meaningful, positive steps forward

Former resident · 2026★★★★★

My Mother spent her last month on earth in Regent Park, and I wouldn't have wanted her anywhere else. The Administrator, D.O.N, Maintainence and Nurses went above and beyond to make my Mother feel at home

Family of a deceased resident · 2022★★★★★
Source: 33 Google reviews

State Inspection History

State Inspections

Source: CO Dept. of Public Health & Environment

3total
1deficiencies
Sep 14, 2023Follow-up
CleanReport

No deficiencies found during this inspection.

Apr 26, 2023Other
N/A0000, 0640, 0642

A relicensure survey was completed on 4/26/23. Deficiencies were cited. Based on record review and interview, the residence failed to ensure each staff member completed orientation relevant to their specific duties, including Care and services provided by the assisted living residence; Assignment of duties and responsibilities, specific to the staff member or volunteer; Hand Hygiene and infection control; Emergency response policies and procedures, including: recognizing emergencies, relevant emergency contact numbers, fire response, including facility evacuation procedures, basic first aid, automated external defibrillator (AED) use, if applicable, practitioner assessment, serious illness injury, and/or death of a resident; Reporting requirements, including occurrence reporting procedures within the facility; Resident rights; House rules; Where to immediately locate a resident' s advance directive; and an overview of the assisted living residence' s policies and procedures and how to access them for reference, affecting 24 current residents. (Cross-Reference Q0642) Findings include: 1. Referencesa. Chapter VII regulations governing assisted living residences, part 2.45, defines "Staff" means employees and contracted individuals intended to substitute for or supplement employees who provide personal services. "Staff" does not include individuals providing external services, as defined herein.b. Chapter VII regulations governing assist.. Based on record review and interview, the residence failed to ensure each staff member completed training relevant to their specific duties, including overview of state regulatory oversight applicable to the assisted living residence; Person-centered care; The role of and communication with external service providers; Recognizing behavioral expression and management techniques, as appropriate for the population being served; How to effectively communicate with residents that have hearing loss, limited English proficiency, dementia, or other conditions that impair communication, as appropriate for the population being served; Training related to fall prevention and ways to monitor residents for signs of heightened fall potential such as deteriorating eyesight, unsteady gait, and increasing limitations that restrict mobility; How to safely provide lift assistance, accompaniment, and transport of residents; Maintenance of a clean, safe and healthy environment including appropriate cleaning techniques; Food safety; and Understanding the staff or volunteer' s role in end of life care including hospice and palliative care. (Cross-Reference Q0640) Findings include: 1. ReferencesChapter VII regulations governing assisted living residences, part 2.45, defines "Staff" means employees and contracted individuals intended to substitute for or suppl..

Apr 26, 2023Other
CleanReport

No deficiencies found during this inspection.

Contact

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References & Resources

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