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Nursing HomeMedicaid Top Rated

Regency Prineville Rehabilitation & Nursing Center

Strong Medicare quality ratings; families often praise kind and attentive nursing staff. Still worth an in-person visit.

950 Ne Elm Street, Prineville, OR 9775444 bedsLicensed & Active
5/5
Medicare
Inspection
Quality
Staffing
Google rating
4.2/5

based on 15 Google reviews

5
4
3
2
1
Regency Prineville Rehabilitation & Nursing Center Nursing Home in Prineville, OR — Street View
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What this means for your family

This facility offers a small, home-like environment that many families appreciate, but you should be aware of reported inconsistencies in staffing and maintenance. When touring, specifically ask how the facility handles call-light response times and maintenance requests to ensure your loved one's needs will be met promptly.

Google Reviews

Google Reviews

15 reviews on Google
Regency Prineville Rehabilitation & Nursing Center receives polarized feedback, with some families praising the home-like atmosphere and responsive staff, while others report significant concerns regarding staffing levels and management. Critical reviews highlight long response times for call lights and issues with facility maintenance, while positive reviews emphasize the kindness of the nursing staff and the facility's small, personalized environment.

Quality Themes

Tap a score for details
Food1.0Staff7.0CleanN/AActivitiesN/AMedsN/AMemoryN/AComms5.0ValueN/A

Strengths

  • Kind and attentive nursing staff
  • Small, home-like atmosphere
  • Responsive to urgent resident needs during visits

Concerns

  • Chronic understaffing leading to slow response times (mentioned by 2 reviewers)
  • Management and scheduling issues (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2345.0'16(1)3.71.0'18(2)5.05.0'22(2)5.05.0'24(1)5.0'25(3)

Distribution · 15 analyzed

5
12
4
0
3
0
2
0
1
3

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1Given your 44-resident capacity, how do you maintain that small, home-like atmosphere while ensuring consistent staffing levels throughout the day?
  • 2I noticed some feedback regarding dining experiences; what steps are you currently taking to improve the quality and variety of the meals served?
  • 3With your high CMS staffing rating, could you walk me through how you manage shift handovers to ensure residents receive timely assistance?
  • 4Since you have a strong record with health inspections, what is your protocol for handling urgent medical needs or emergencies that arise during the night?
  • 5How do you balance administrative scheduling to ensure that the nursing team remains focused on resident care and responsiveness?
  • 6What kind of daily activities or social programs do you offer to help residents stay engaged and connected with the smaller community here?

Personalized based on this facility's data


Key Review Excerpts

Next thing I knew 4 of the female employees and 1 male brought her another bed got her situated and sitting up so she could eat. They all had her laughing. It was such a grea

Family member of resident · 2024★★★★★

Small facility with home like atmosphere, individualized attention to each resident.

Family member of resident · 2022★★★★★

IF YOU CALL FOR HELP FROM YOUR ROOM IT TAKES THE STAFF MINUTES NOT 5 BUT CLOSE T0 15 MINUTES TO 30 MINUTES TO GET TO YOU

Rehab patient · 2018☆☆☆☆
Source: 15 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.71hrs
95%
Registered nurses for medical care
Total Nursing
4.50hrs
OK
All nurses + aides combined
Staff Turnover
54%
Lower is better (< 30% = good)

RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 16 measures

Medicare Rating
2/ 5
Better Than Avg

8

measures

Worse Than Avg

6

measures

Mixed Results

2

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
12.1%
OR
4.9%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility12.0%
Better than Avg
Here
12.0%
US
19.4%
OR
22.1%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility11.3%
Better than Avg
Here
11.3%
US
19.5%
OR
12.5%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
OR
95.3%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility19.6%
Worse than Avg
Here
19.6%
US
15.5%
OR
14.0%
⚖️

Residents who lost too much weight

↓ Lower is better
This Facility9.9%
Worse than Avg
Here
9.9%
US
5.3%
OR
5.0%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility98.9%
Better than Avg
Here
98.9%
US
81.8%
OR
85.5%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility81.4%
Better than Avg
Here
81.4%
US
79.8%
OR
81.2%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility2.1%
Worse than Avg
Here
2.1%
US
1.6%
OR
1.5%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

1deficiencies
Well below state avg (10.4)
1 complaint-triggered

This facility has recurring issues with fire safety systems, electrical safety, and quality of care delivery that persist across multiple surveys from 2023 to 2026. Families have filed complaints leading to findings of inadequate resident protection and care not following treatment orders. While most deficiencies show correction plans, the pattern of repeated violations in critical safety areas suggests ongoing operational challenges that warrant careful consideration during any visit.

Jan 16, 2026Routine
4
0341Potential for harm · WidespreadCorrected

Smoke Deficiencies

Install a fire alarm system that can be heard throughout the facility.

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0932Potential for harm · IsolatedCorrected

Smoke Deficiencies

Meet other general requirements.

May 13, 2025Complaint
1
0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Aug 16, 2024Routine
11
0576Potential for harm · WidespreadCorrected

Resident Rights Deficiencies

Ensure residents have reasonable access to and privacy in their use of communication methods.

0006Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Conduct risk assessment and an All-Hazards approach.

0211Potential for harm · WidespreadCorrected

Egress Deficiencies

Keep aisles, corridors, and exits free of obstruction in case of emergency.

0500Potential for harm · WidespreadCorrected

Services Deficiencies

Meet other general requirements that are deficient.

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0920Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0353Potential for harm · IsolatedCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0355Potential for harm · IsolatedCorrected

Smoke Deficiencies

Properly select, install, inspect, or maintain portable fire extinguishes.

0761Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

0923Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

May 19, 2023Routine
7
0291Potential for harm · WidespreadCorrected

Egress Deficiencies

Install emergency lighting that can last at least 1 1/2 hours.

0920Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0578Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0600Potential for harm · IsolatedResolved (past non-compliance)

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0636Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0923Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Regency Prineville Rehabilitation & Nursing Center

Organization Type

for profit

Chain Affiliation

Chain Name

Regency Pacific Management

Chain Size

27 facilities nationwide

Chain avg rating: 3.6/5 · Rank 12 of 27

Ownership & Management

Owners

Bd Facilities LLC

Owner · Organization

100%

Beddoe, Marvin

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Key personnel

Regency Pacific Management LLCManagerBeddoe, MarvinManagerGarber, LeeManagerRapp, AndrewManagerSuarez, YolandaManager
Source: Medicare provider data

Contact

Get in Touch

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References & Resources

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