Regency Prineville Rehabilitation & Nursing Center
Strong Medicare quality ratings; families often praise kind and attentive nursing staff. Still worth an in-person visit.
based on 15 Google reviews

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What this means for your family
This facility offers a small, home-like environment that many families appreciate, but you should be aware of reported inconsistencies in staffing and maintenance. When touring, specifically ask how the facility handles call-light response times and maintenance requests to ensure your loved one's needs will be met promptly.
Google Reviews
Google Reviews
15 reviews on Google“Regency Prineville Rehabilitation & Nursing Center receives polarized feedback, with some families praising the home-like atmosphere and responsive staff, while others report significant concerns regarding staffing levels and management. Critical reviews highlight long response times for call lights and issues with facility maintenance, while positive reviews emphasize the kindness of the nursing staff and the facility's small, personalized environment.”
Quality Themes
Tap a score for detailsStrengths
- Kind and attentive nursing staff
- Small, home-like atmosphere
- Responsive to urgent resident needs during visits
Concerns
- Chronic understaffing leading to slow response times (mentioned by 2 reviewers)
- Management and scheduling issues (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 15 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given your 44-resident capacity, how do you maintain that small, home-like atmosphere while ensuring consistent staffing levels throughout the day?
- 2I noticed some feedback regarding dining experiences; what steps are you currently taking to improve the quality and variety of the meals served?
- 3With your high CMS staffing rating, could you walk me through how you manage shift handovers to ensure residents receive timely assistance?
- 4Since you have a strong record with health inspections, what is your protocol for handling urgent medical needs or emergencies that arise during the night?
- 5How do you balance administrative scheduling to ensure that the nursing team remains focused on resident care and responsiveness?
- 6What kind of daily activities or social programs do you offer to help residents stay engaged and connected with the smaller community here?
Personalized based on this facility's data
Key Review Excerpts
“Next thing I knew 4 of the female employees and 1 male brought her another bed got her situated and sitting up so she could eat. They all had her laughing. It was such a grea”
“Small facility with home like atmosphere, individualized attention to each resident.”
“IF YOU CALL FOR HELP FROM YOUR ROOM IT TAKES THE STAFF MINUTES NOT 5 BUT CLOSE T0 15 MINUTES TO 30 MINUTES TO GET TO YOU”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 16 measures
8
measures
6
measures
2
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Residents who lost too much weight
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has recurring issues with fire safety systems, electrical safety, and quality of care delivery that persist across multiple surveys from 2023 to 2026. Families have filed complaints leading to findings of inadequate resident protection and care not following treatment orders. While most deficiencies show correction plans, the pattern of repeated violations in critical safety areas suggests ongoing operational challenges that warrant careful consideration during any visit.
Jan 16, 2026Routine4
Smoke Deficiencies
Install a fire alarm system that can be heard throughout the facility.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Smoke Deficiencies
Meet other general requirements.
May 13, 2025Complaint1
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Aug 16, 2024Routine11
Resident Rights Deficiencies
Ensure residents have reasonable access to and privacy in their use of communication methods.
Emergency Preparedness Deficiencies
Conduct risk assessment and an All-Hazards approach.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Services Deficiencies
Meet other general requirements that are deficient.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
May 19, 2023Routine7
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Resident Assessment and Care Planning Deficiencies
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Ownership & Operations
Who Operates This Facility
Regency Prineville Rehabilitation & Nursing Center
for profit
Chain Affiliation
Regency Pacific Management
27 facilities nationwide
Chain avg rating: 3.6/5 · Rank 12 of 27
Ownership & Management
Owners
Bd Facilities LLC
Owner · Organization
Beddoe, Marvin
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
15 reviews from families & visitors
Official Website
Visit regency-pacific.com
Medicare data downloads
Original nursing home datasets
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