Regency Palms Oxnard
Families consistently rate this highly — reviewers highlight engaging activity programs and themed events. Schedule a visit to confirm the fit.
based on 14 Google reviews
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What this means for your family
This facility is an excellent choice for families seeking a high level of social engagement and wonderful dining experiences. However, if your loved one requires strict adherence to cleanliness protocols, you should specifically ask for a walkthrough of the cleaning schedules and refrigerator maintenance.
Google Reviews
Google Reviews
14 reviews on Google“Regency Palms is highly regarded by many families for its vibrant activity programs, including themed parties and off-site excursions, and its compassionate administrative staff. However, there is a significant, critical concern regarding cleanliness and hygiene in some resident apartments, specifically regarding food storage and refrigerator maintenance.”
Quality Themes
Tap a score for detailsStrengths
- Engaging activity programs and themed events
- Compassionate and professional administrative leadership
- High-quality dining and chef-prepared meals
- Welcoming, home-like atmosphere
Concerns
- Issues with apartment cleanliness and food hygiene
Rating Trends
Tap a year to see what changed
Distribution · 15 analyzed
How They Respond to Reviews
The owner provides highly personalized and warm responses to positive reviews, often mentioning specific staff members or details from the review. However, responses to negative reviews shift toward a defensive or clinical tone, focusing on factual corrections and contract details.
Questions for Your Tour
- 1I noticed your team is very active in responding to feedback; how does the administration use resident and family input to improve daily operations?
- 2The themed events and activity programs sound wonderful—could you walk us through what a typical weekly calendar looks like for residents?
- 3Since the dining experience is such a highlight here, could you tell me more about how the chef manages food preparation and kitchen hygiene standards?
- 4We want to ensure the living spaces are always comfortable; what are your current protocols for deep cleaning and maintaining the upkeep of the apartments?
- 5In the event of a medical emergency during the night, what is the specific process for contacting doctors or coordinating urgent care?
- 6How does the staff ensure that the home-like atmosphere is maintained while also staying on top of all the necessary care and maintenance tasks?
Personalized based on this facility's data
Key Review Excerpts
“The shuttle outings for shopping, lunches out and travels to a casino resort, and the staff and activity Director’s fun themed parties like Vegas Nights, car shows, Hawaiian food and dance, everything Greek food and music, beautiful champagne brunches ( the chefs there are amazing!) are wonderful for my mother”
“The 2 directors Sarina and Ty were amazing throughout the entire process. They helped me get through an extremely stressful situation with kindness and compassion.”
“Dad's room was always dirty. They claimed to clean once a week but clearly did not. As far as I could tell, they never cleaned his apartment. He had moldy food in his refrigerator and even his freezer.”
State Inspection History
State Inspections
Source: CA Community Care Licensing Division
Apr 24, 2026OtherClean
FACILITY EVALUATION REPORT
Apr 9, 2026ComplaintClean
COMPLAINT INVESTIGATION REPORT
Apr 9, 2026ComplaintClean
COMPLAINT INVESTIGATION REPORT
Apr 9, 2026OtherClean
FACILITY EVALUATION REPORT
Mar 26, 2026ComplaintClean
COMPLAINT INVESTIGATION REPORT
Mar 26, 2026ComplaintClean
COMPLAINT INVESTIGATION REPORT
Mar 18, 2026OtherClean
The inspection was an unannounced Case Management follow-up regarding a change of management. The Licensing Program Analysts found no immediate health and safety concerns during the visit. The facility staff are actively reviewing and auditing records and meeting with residents and families.
Feb 28, 2026ComplaintClean
This report details a complaint investigation concerning allegations of staff neglect, failure to seek timely medical care, and leaving residents in soiled diapers. The investigation found insufficient evidence to corroborate any of the allegations, and therefore, all allegations were deemed Unsubstantiated at this time.
Ownership & Operations
Who Operates This Facility
Gl Regency Oxnard Senior Care Service, LLC
KENNETH MAHLER
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
14 reviews from families & visitors
Official Website
Visit regencypalmsoxnard.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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