Regency Care of Arlington, LLC
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 109 Google reviews

Watch Regency Care of Arlington, LLC
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
What this means for your family
This facility has a strong rehab therapy team and several highly regarded nursing staff members who provide excellent care. However, families should be aware of recurring reports regarding slow call-bell response times and inconsistent communication from management. We recommend visiting during off-hours to observe staffing levels firsthand and asking specifically how the facility handles emergency response and family updates.
Google Reviews
Google Reviews
109 reviews on Google“Regency Care of Arlington receives highly polarized feedback, with many families praising the dedicated nursing and rehab teams, while others report severe concerns regarding neglect, slow response times, and poor communication. While recent reviews highlight improvements in leadership and staff professionalism, long-standing issues with call-bell response times and facility cleanliness persist. Families considering this facility should be prepared for an inconsistent experience that often depends on the specific unit or shift.”
Quality Themes
Tap a score for detailsStrengths
- Highly skilled and dedicated rehab therapy team
- Professional and welcoming front desk reception
- Compassionate nursing and CNA staff on specific units
- Strong interdisciplinary communication and leadership
Concerns
- Slow or non-existent response to call bells (mentioned by 5 reviewers)
- Understaffing leading to neglect or poor hygiene (mentioned by 6 reviewers)
- Poor communication from management and social workers (mentioned by 4 reviewers)
- Low quality or unappealing food (mentioned by 4 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 112 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1Given that the rehab team is highly regarded here, how do you ensure that same level of dedicated attention carries over into daily nursing care and hygiene routines?
- 2I noticed some concerns regarding call bell response times; could you walk me through the current system for tracking these requests and how you ensure residents are attended to promptly?
- 3With your current staffing levels, what specific protocols are in place to ensure that residents receive consistent support with daily activities and personal care?
- 4I see that management is active in responding to feedback online; how does that commitment to communication translate into keeping families updated on their loved one's health and care plans?
- 5Regarding the dining experience, what steps are you taking to improve the quality and variety of meals to ensure they meet the nutritional and personal preferences of the residents?
- 6How does your nursing team coordinate with the medical staff to ensure that medication management is precise and that any changes in a resident's condition are caught and addressed immediately?
Personalized based on this facility's data
Key Review Excerpts
“The therapy staff are wonderful and have helped my mom grow stronger each day. The nursing staff and techs are also good about caring for my mom, keeping her room clean, and answering her questions.”
“The care my mother has received at the memory care unit for this facility has been truly reassuring during what is otherwise a very difficult journey with dementia. From the very beginning, the staff have shown genuine compassion, patience, and attentiveness to her needs.”
“The staff was exceptional, I cannot say enough good things about them. They were skilled, compassionate, attentive, responsive, professional and friendly. Unfortunately, I have nothing good to say about the facility, which was beyond shabby (depressing).”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
8
measures
Residents vaccinated for pneumonia
Residents vaccinated for the flu
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Regency Care has 55 deficiencies across three surveys with no complaint-triggered violations. The facility shows recurring problems with care planning and assessments, infection control programs, and building safety systems including fire exits and sprinkler maintenance. While all deficiencies were reportedly corrected, issues with care planning and building systems persist across multiple years, suggesting potential ongoing operational challenges families should investigate during visits.
Jul 12, 2023Routine13
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Rights Deficiencies
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Services Deficiencies
Install properly constructed and protected linen or trash chutes.
Aug 31, 2022Routine26
Infection Control Deficiencies
Implement a program that monitors antibiotic use.
Infection Control Deficiencies
Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Smoke Deficiencies
Have an enclosure around a vertical opening shaft.
Services Deficiencies
Install properly constructed and protected linen or trash chutes.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Egress Deficiencies
Meet other general requirements.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Egress Deficiencies
Install resident room doors of proper design and width.
Egress Deficiencies
Install proper backup exit lighting.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Install a fire alarm system that can be heard throughout the facility.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Have properly sized and located compartments to protect residents from smoke.
Miscellaneous Deficiencies
Provide a written emergency evacuation plan.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Miscellaneous Deficiencies
Ensure that smoke control systems are tested and documented in accordance with established engineering principles.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Feb 27, 2020Routine16
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Services Deficiencies
Install properly constructed and protected linen or trash chutes.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the installation and maintenance of electrical systems.
Ownership & Operations
Who Operates This Facility
Regency Care of Arlington, LLC
for profit
Chain Affiliation
Regency Care
4 facilities nationwide
Chain avg rating: 2.5/5 · Rank 2 of 4
Ownership & Management
Owners
Womack, Steven
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
109 reviews from families & visitors
Official Website
Visit regencycarearlington.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Nearby Alternatives
Bridgepoint Sub-Acute & Rehab National Harborside
3.3 miNursing Home · Washington, DC
Carlin Springs Health & Rehabilitation
3.9 miNursing Home · Arlington, VA
Sunrise at Bluemont Park
4.3 miAssisted Living · Arlington, VA
Avalon House on Hardwood Lane
6.6 miAssisted Living · Mc Lean, VA
Avalon House on Laburnum Street
6.6 miAssisted Living · Mc Lean, VA
Forest Hills of Dc
6.6 miNursing Home · Washington, DC