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Reviewer concerns include staff rudeness and unprofessionalism (mentioned by 5 reviewers) — investigate before committing.
based on 21 Google reviews
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Reviewer feedback for Reformed Presbyterian Home suggests areas to investigate further. Common concerns include: staff rudeness and unprofessionalism (mentioned by 5 reviewers), facility cleanliness and unpleasant odors (mentioned by 2 reviewers). We recommend visiting in person, talking to current residents and their families, and asking specific questions about the concerns identified in reviews.
Families should approach this facility with extreme caution due to multiple reports of staff rudeness, neglect, and abusive behavior. While some rehab patients and specific staff members like Wendy or the therapy team have received praise, there are significant, recurring complaints regarding poor hygiene, understaffing, and lack of professional dignity for residents.
Quality Themes
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Concerns
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Distribution · 22 analyzed
This facility rarely responds to reviews.
Personalized based on this facility's data
Key Review Excerpts
“His therapists were amazing. They worked diligently with my dad so he was able to walk me down the aisle for my wedding.”
“My experience has been great for my aunt in rehab , Gerald the nurse Shantell the nurse and Joe the occupational therapist are all very professional and seem to go above and beyond”
Source: PA State Licensing Agency
Key Findings
Between 2020 and 2025, Reformed Presbyterian Home underwent 32 inspections, resulting in 11 clean reports and 53 documented violations. Findings included administrative issues regarding resident contracts and staff training, as well as safety and maintenance concerns involving expired equipment certificates, unlabeled food, and unsecured hazardous materials.
No deficiencies are reported in this inspection record.
The home failed to submit a written incident report to the Department within 24 hours regarding a medication error involving Amiodarone.
On multiple dates in May 2025, there was no staff present in the home trained in first aid and CPR during the overnight shift.
Multiple residents lacked required annual additional assessments or assessments that included all diagnoses from medical evaluations.
Multiple previous license inspection summaries were not posted in a conspicuous and public place within the home.
Staff witnessed verbal and physical abuse of a resident, but the incident was not reported to the local Area Agency on Aging until 3/27/24.
A staff member was witnessed forcefully pushing a resident back into a chair, causing the resident to feel uncomfortable.
Violation regarding resident rights or facility requirements.
Violation regarding resident rights or facility requirements.
Violation regarding resident rights or facility requirements.
Violation regarding resident rights or facility requirements.
Violation regarding resident rights or facility requirements.
Violation regarding resident rights or facility requirements.
Violation regarding resident rights or facility requirements.
Violation regarding facility requirements.
Violation regarding facility requirements.
Violation regarding facility requirements.
Violation regarding facility requirements.
Violation regarding facility requirements.
Violation regarding facility requirements.
Violation regarding facility requirements.
A resident exited the home unattended and unsupervised after an inoperable wander guard bracelet failed to prevent them from exiting through a 2nd floor door.
Reformed Presbyterian Women's Association
nonprofit
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