Red Oak Rehab and Care Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 11 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- High staff turnover (63%)
Below average in IA · Meets national RN staffing standard · Best in LANTIS ENTERPRISES chain · Very few deficiencies
What this means for your family
This facility is highly regarded for its compassionate staff and clean, home-like environment. While the building is noted to be slightly dated, the quality of care remains a consistent priority for families; we recommend scheduling a tour to see if the physical space meets your aesthetic preferences.
Google Reviews
Google Reviews
11 reviews on Google“Red Oak Rehab and Care Center is described as a well-maintained, non-institutional facility with a compassionate and attentive staff. Families appreciate the ease of the care process and the genuine kindness shown to residents, though some note the building itself is somewhat dated.”
Quality Themes
Tap a score for detailsStrengths
- Attentive and friendly nursing staff
- Clean, odor-free environment
- Non-institutional, home-like atmosphere
- Helpful and compassionate care process
Concerns
- Facility infrastructure is dated
Rating Trends
Tap a year to see what changed
Distribution · 13 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1I noticed the facility has a very warm, home-like feel; how do you maintain that personal atmosphere while managing the necessary medical infrastructure of a nursing home?
- 2Since the building has some older infrastructure, what ongoing maintenance or renovation plans do you have in place to ensure the environment remains comfortable and safe for residents?
- 3With 14 state violations reported over the past year, could you walk me through the specific steps the leadership team has taken to address those concerns and improve your regulatory compliance?
- 4Your staffing rating is quite strong at 4 out of 5; how do you support your nursing team to ensure they remain as attentive and compassionate as residents' families have described?
- 5Given the 3-star health inspection rating, what is your current process for identifying and correcting potential quality-of-care issues before they become formal deficiencies?
- 6What does a typical daily activity schedule look like for a resident here, and how do you tailor those programs to keep everyone engaged and active?
Personalized based on this facility's data
Key Review Excerpts
“This is a very nice little place. It is a little dated, but it is well kept and taken care of. Staff are attentive and friendly and seem to really care for everyone.”
“I just wanted to thank everyone at Red Oak Rehad and care center for taking care of my mom while she was there. Everyone there was very helpful, kind and genuinely compassionate on making sure she had what she needed.”
“Great staff that listens and serves residents and their families.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 16 measures
5
measures
8
measures
3
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents needing more daily help over time
Residents vaccinated for pneumonia
Residents whose bladder or bowel control got worse
Residents who lost too much weight
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has faced multiple family complaints resulting in 8 deficiencies, with recurring issues around accident prevention and safety hazards appearing across multiple surveys from 2023 to 2024. Problems also persist in care planning, resident protection from financial exploitation, and facility safety systems. While all deficiencies show correction dates, the pattern of repeated safety violations and complaint-triggered investigations suggests ongoing challenges that families should discuss directly with administrators before making placement decisions.
Sep 25, 2025Routine8
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Oct 24, 2024Routine9
Nursing and Physician Services Deficiencies
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Install a fire alarm system that can be heard throughout the facility.
Jul 20, 2024Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Jun 13, 2024Complaint4
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from the wrongful use of the resident's belongings or money.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Feb 14, 2024Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from the wrongful use of the resident's belongings or money.
Resident Rights Deficiencies
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Jul 19, 2023Routine8
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Resident Assessment and Care Planning Deficiencies
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Quality of Life and Care Deficiencies
Provide activities to meet all resident's needs.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Federal Penalties
Payment Denial
Jun 13, 2024
23-day denial
State Inspection History
State Inspections
Source: Iowa Dept. of Inspections, Appeals & Licensing
Jun 17, 2026OtherClean
Fed violations: 4, State violations: 0
Nov 20, 2025InspectionClean
Fed violations: 0, State violations: 0
Sep 25, 2025InspectionClean
Fed violations: 2, State violations: 0
Nov 6, 2024InspectionClean
Fed violations: 0, State violations: 0
Oct 24, 2024InspectionClean
Fed violations: 3, State violations: 0
Sep 19, 2024ComplaintClean
Fed violations: 0, State violations: 0
Jul 20, 2024ComplaintClean
Fed violations: 1, State violations: 1
Jun 13, 2024ComplaintClean
Fed violations: 4, State violations: 1
Ownership & Operations
Who Operates This Facility
Red Oak Rehab and Care Center
for profit
Chain Affiliation
Lantis Enterprises
5 facilities nationwide
Chain avg rating: 1.6/5 · Rank 1 of 5 (Best)
Ownership & Management
Owners
Kismet Hd LLC
Owner · Organization
Kismet Holdings LLC
Owner (parent company) · Organization
Lantis, Cammy
Owner (parent company)
Lantis, Mary
Owner (parent company)
Lantis, Travis
Owner (parent company)
Rinard, Sandra
Owner (parent company)
Soulek, Wendy
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
11 reviews from families & visitors
Official Website
Visit redoakcc.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 3 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.