Red Oak Assisted Living
Reviewer concerns include uncaring or rude staff behavior (mentioned by 3 reviewers) — investigate before committing.
based on 9 Google reviews
Watch Red Oak Assisted Living
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
What this means for your family
This facility presents significant red flags regarding staff attitude and responsiveness to family needs. If you choose to consider them, you must prioritize verifying their communication protocols and observing staff interactions firsthand, as multiple families have reported feeling ignored or treated rudely.
Google Reviews
Google Reviews
9 reviews on Google“Families should approach this facility with extreme caution due to recurring reports of uncaring staff and poor management. Reviewers specifically highlight issues with staff rudeness, lack of responsiveness to family inquiries, and concerns regarding resident care and nutrition.”
Quality Themes
Tap a score for detailsConcerns
- Uncaring or rude staff behavior (mentioned by 3 reviewers)
- Poor communication and lack of responsiveness to families (mentioned by 2 reviewers)
- Inconsistent nutrition and menu adherence (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 9 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1How do you ensure that the dining experience remains consistent and that residents' specific dietary preferences or nutritional needs are always met?
- 2What is your preferred method for keeping families updated on their loved one's well-being, and how quickly can we expect a response to a question?
- 3Could you tell us more about the daily activities and social events planned to keep residents engaged and active?
- 4What is the protocol for handling a medical emergency or a sudden change in a resident's health during the night?
- 5How do you support your staff in maintaining a warm, attentive, and caring environment for every resident?
- 6With a close-knit community of 62 residents, how do you ensure that each person receives personalized attention from the care team?
Personalized based on this facility's data
Key Review Excerpts
“The staff are rude and seemingly uncaring. If they will treat volunteers as rudely as we have been treated, I shudder to think what they’d do (or not do) for a resident.”
“When asking a staff member where was my family members glasses, was very nasty and said I had to wait until Monday to ask admission, my family member fell and could hardly walk and no one cared ans she was not giving a walker for support.”
“I called to speak with someone from the staff and no one answers or returned my calls. I can not get in touch with my mom either.”
State Inspection History
State Inspections
Source: NC Division of Health Service Regulation
Aug 24, 2016Other
The facility failed to ensure that a resident's requirement for weekly suprapubic catheter flushes was properly managed. There was no physician certification on file stating that non-licensed personnel could be competency validated to perform these specific catheter flushes.
Aug 24, 2016Other
The facility failed to ensure that a resident's permanent suprapubic catheter flush was a temporary task that could be validated for non-licensed staff. There was no physician certification stating that non-licensed personnel could be competency validated to perform these specific catheter flushes. Records showed nursing assistants and medication aides were performing the flushes without the required physician authorization.
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
9 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
NC DHSR — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Safer Alternatives Nearby
Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
Clemmie's Family Care Home II
< 1 miAdult Family Home · Greenville, NC
Brookdale Dickinson Avenue
1.3 miAssisted Living · Greenville, NC
Spring Arbor of Greenville
1.5 miAssisted Living · Greenville, NC
Navion of Greenville
1.6 miAssisted Living · Greenville, NC
East Carolina Health and Rehabilitation Center
2.0 miNursing Home · Greenville, NC
Macgregor Downs Health Center by Harborview
2.2 miNursing Home · Greenville, NC