Rayville Nursing and Rehabilitation
Strong Medicare quality ratings; families often praise small, community-oriented environment. Still worth an in-person visit.
based on 17 Google reviews
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What this means for your family
While some families value the small-scale, community feel of this facility, the recent reports of medical neglect and failure to properly manage high-acuity patients are significant red flags. If you are considering this facility, you must ask for specific protocols regarding emergency response times and verify their actual capabilities for handling dementia or complex medical needs, as recent experiences suggest a gap between promises and reality.
Google Reviews
Google Reviews
17 reviews on Google“Rayville Nursing and Rehabilitation receives highly polarized feedback, with recent reviews highlighting severe concerns regarding patient safety and neglect. While some families appreciate the small, community-oriented environment and specific staff members, others report critical failures in medical response, including ignored emergency calls and inadequate care for patients with complex needs like dementia or physical wounds.”
Quality Themes
Tap a score for detailsStrengths
- Small, community-oriented environment
- Long-tenured staff members
- Strong relationships with local doctors and hospitals
Concerns
- Neglect of medical emergencies and slow response times (mentioned by 2 reviewers)
- Inadequate care for dementia or high-acuity patients (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 17 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the facility's focus on a community-oriented environment, how do you ensure that long-tenured staff members are consistently available to provide personalized attention to each resident?
- 2With the current staffing levels, what specific protocols are in place to ensure prompt response times when a resident requires urgent medical assistance?
- 3Since you have strong relationships with local doctors and hospitals, could you explain how your team coordinates care when a resident experiences a sudden change in health status?
- 4For residents requiring higher levels of care or memory support, what specialized training or additional oversight do you provide to ensure their specific needs are met?
- 5How do you keep families informed and involved in their loved one's care plan, especially when it comes to communicating updates or addressing concerns?
- 6Could you walk me through the daily activity schedule and how you tailor these programs to keep residents engaged and connected with the rest of the community?
Personalized based on this facility's data
Key Review Excerpts
“MY MOTHER WAS HERE TEMPORARILY FOR REHAB AND WHEN SHE GOT SICK, SHE PULLED THE EMERGENCY BUTTON IN THE BATHROOM AND WAS TOLD HER NURSE WAS BUSY. MY MOTHER WAS VOMITING BLOOD AND HAD BLOODY STOOL.”
“We were told that they were equipped for dementia patients for a 20 day rehab. They in fact were not! In the less than 6 hours that he was there, he fell and broke his hip.”
“A small nursing home with a smaller memory care unit for males and females. So this is a great facility if you like a more family-like environment with nurses and staff who know the community and have been there for years.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
5
measures
2
measures
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Residents vaccinated for pneumonia
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Rayville Nursing and Rehabilitation shows a concerning pattern of 28 deficiencies across three surveys, with recurring issues in care quality, safety hazards, and medication management. The facility has faced problems with accident prevention, respiratory care, and medication error rates appearing across multiple inspections. While all violations have correction dates, the persistent nature of safety and care issues across surveys suggests ongoing operational challenges families should carefully consider.
Aug 20, 2025Routine7
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Jul 31, 2024Routine11
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide activities to meet all resident's needs.
Quality of Life and Care Deficiencies
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Environmental Deficiencies
Keep all essential equipment working safely.
Construction Deficiencies
Install a two-hour-resistant firewall separation.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Construction Deficiencies
Meet other general requirements.
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Aug 23, 2023Routine10
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Resident Rights Deficiencies
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Ownership & Operations
Who Operates This Facility
Rayville Nursing and Rehabilitation
for profit
Chain Affiliation
Paramount Healthcare Consultants
14 facilities nationwide
Chain avg rating: 2.4/5 · Rank 2 of 14 (Best)
Ownership & Management
Owners
Hopper, Kevin
Owner
Smith, Dawne
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
17 reviews from families & visitors
Official Website
Visit rayvillenursing.com
Medicare data downloads
Original nursing home datasets
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