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Nursing HomeMedicaid Investigative

Colonial Manor Nursing & Rehabilitation Home

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

307 Foster Street, Rayville, LA 71269105 bedsLicensed & Active
1/5
Medicare
Inspection
Quality
Staffing
Google rating
4.0/5

based on 53 Google reviews

5
4
3
2
1
Colonial Manor Nursing & Rehabilitation Home Nursing Home in Rayville, LA — Street View
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6/ 10
high Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (1/5 stars)
  • Low staffing rating (2/5 stars)
  • Above-median deficiencies (11 vs median 7)
  • High staff turnover (55%)
  • High RN turnover (67%)

Bottom 25% in LA · Critically understaffed (RN) · Above average staffing · $24,749 in fines

Source: Medicare data

What this means for your family

While many families report a warm, community-focused environment, there are recurring, serious allegations regarding hygiene and basic patient care. When touring, we strongly recommend inspecting the cleanliness of resident rooms and asking specifically about the facility's protocols for turning patients and assisting with toileting to ensure your loved one's safety.

Google Reviews

Google Reviews

53 reviews on Google
Colonial Manor Nursing & Rehabilitation Home receives polarized feedback, with many reviewers praising the friendly staff and welcoming environment, while others report severe concerns regarding hygiene and patient neglect. Families should be aware of serious allegations involving bedsores, lack of assistance with basic needs, and cleanliness issues that have surfaced in multiple negative accounts. While some families express deep gratitude for the care their loved ones receive, the presence of critical reports regarding physical mistreatment warrants significant caution.

Quality Themes

Tap a score for details
Food10.0Staff6.0Clean2.0Activities9.0MedsN/AMemoryN/AComms5.0ValueN/A

Strengths

  • Friendly and interactive staff
  • Welcoming, home-like environment
  • Active community and volunteer involvement

Concerns

  • Poor hygiene and cleanliness (urine smells, dirty sheets, fungus) (mentioned by 3 reviewers)
  • Neglect and lack of assistance with toileting/basic care (mentioned by 3 reviewers)
  • Development of pressure sores/skin breakdown (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'17(5)'19(17)'21(9)'23(6)'26(3)

Distribution · 56 analyzed

5
29
4
11
3
6
2
3
1
7

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1I noticed the facility has a very active volunteer program; how do those community members interact with residents on a daily basis?
  • 2Given that maintaining a fresh environment is a top priority for our family, could you walk us through your specific protocols for room sanitation and laundry frequency?
  • 3With your current staffing levels, what is the process for ensuring residents receive timely assistance with toileting and personal hygiene throughout the day and night?
  • 4We are concerned about skin integrity for our loved one; what is your proactive approach to monitoring and preventing pressure sores?
  • 5How does your nursing team coordinate with local hospitals or emergency services if a resident experiences a sudden change in their health status?
  • 6Since you have a 105-resident capacity, how do you ensure that each resident receives individualized attention rather than just being part of a large group?

Personalized based on this facility's data


Key Review Excerpts

My family is so grateful for the love and care she receives here. She is well taken care of. Everyone goes out of their way to speak to her whenever they see her.

Long-term resident's family · 2023★★★★★

My grandma was neglected and had a bed sore for not being turned.. fungus in cup, eye swollen, nasty sheets, pet cat roaming around, aids with terrible attitudes etc

Grandchild of resident · 2022☆☆☆☆

MY MOTHER WOULD CALL ME CRYING. HOW THEY WOULD MISTREAT HER. THEY WON'T BRING ARE HELP HER TO THE BATHROOM. I WOULD HAVE TO GO AND CHANGE HER.

Family member · 2021☆☆☆☆
Source: 53 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.23hrs
31%
Registered nurses for medical care
Total Nursing
4.21hrs
OK
All nurses + aides combined
Staff Turnover
51%
Lower is better (< 30% = good)
RN Turnover
20%
Lower is better (< 30% = good)

RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 16 measures

Medicare Rating
1/ 5
Better Than Avg

8

measures

Worse Than Avg

7

measures

Mixed Results

1

measures

Long-Stay Residents
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility28.6%
Worse than Avg
Here
28.6%
US
14.4%
LA
19.0%
Richland
11.3%
😔

Residents with depression symptoms

↓ Lower is better
This Facility1.0%
Better than Avg
Here
1.0%
US
12.1%
LA
2.1%
Richland
16.0%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility99.6%
Better than Avg
Here
99.6%
US
93.4%
LA
92.8%
Richland
89.1%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility12.9%
Better than Avg
Here
12.9%
US
19.5%
LA
23.2%
Richland
19.5%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility9.4%
Better than Avg
Here
9.4%
US
19.4%
LA
16.5%
Richland
18.0%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility22.4%
Worse than Avg
Here
22.4%
US
15.3%
LA
20.1%
Richland
12.9%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
81.8%
LA
84.8%
Richland
76.5%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility17.2%
Worse than Avg
Here
17.2%
US
1.6%
LA
3.3%
Richland
1.4%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

9deficiencies
2penalties
Above state avg (8.3)
10 complaint-triggered
$24,749 in fines

This facility shows a concerning pattern of repeated deficiencies in protection from abuse and neglect, with 11 complaint-triggered violations indicating families have filed reports about serious issues. Recurring problems span resident protection, accident prevention, and care planning, with some abuse-related deficiencies persisting into 2026. While the facility corrects violations when cited, the frequency of complaints and repeated safety issues warrant careful consideration during any visit.

Jan 7, 2026Routine
5
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0814Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Dispose of garbage and refuse properly.

0584Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Jan 7, 2026Complaint
4
0908Potential for harm · WidespreadCorrected

Environmental Deficiencies

Keep all essential equipment working safely.

0609Potential for harm · PatternCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0610Potential for harm · PatternCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

0605Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

Mar 12, 2025Complaint
2
0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Dec 18, 2024Routine
8
0604Potential for harm · PatternCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

0656Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0689Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0321Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0918Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0686Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0521Minimal · WidespreadCorrected

Services Deficiencies

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Sep 25, 2024Complaint
3
0600Actual harm · IsolatedResolved (past non-compliance)

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Feb 27, 2024Complaint
1
0600Actual harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Federal Penalties

Fine

Sep 25, 2024

$11,333

Fine

Feb 27, 2024

$3,686

Ownership & Operations

Who Operates This Facility

Owner / Operator

Colonial Manor Nursing & Rehabilitation Home

Organization Type

for profit

Ownership & Management

Key personnel

Busby, RymanOfficer / DirectorBusby, ErinOfficer / DirectorBusby, RymanOfficer / DirectorCarlisle, KevinManagerKnox, KelseyManager
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 1 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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