Ravenwood Specialty Care
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 39 Google reviews

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What this means for your family
While some families report positive experiences with specific staff members and the memory care unit, the frequency of reports regarding neglect, hygiene issues, and slow response times is concerning. If you consider this facility, we strongly recommend unannounced visits during weekends and evenings to observe staffing levels and response times firsthand.
Google Reviews
Google Reviews
39 reviews on Google“Ravenwood Specialty Care receives highly polarized feedback, with some families praising specific staff members and the memory care unit, while others report severe neglect and unsanitary conditions. Recurring complaints focus on slow response times to call lights, poor hygiene, and staff apathy, suggesting inconsistent care quality that varies significantly by individual staff and unit.”
Quality Themes
Tap a score for detailsStrengths
- Dedicated individual staff members
- Effective physical therapy team
- Well-regarded memory care unit
- Timely communication from specific administrators
Concerns
- Slow response times to resident call lights (mentioned by 3 reviewers)
- Poor hygiene and failure to change soiled linens/residents (mentioned by 6 reviewers)
- Staff apathy and unprofessional behavior (mentioned by 4 reviewers)
- Unsanitary facility conditions and odors (mentioned by 3 reviewers)
- Patient safety incidents and elopement risks (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 40 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1I noticed some of your administrators are very active in responding to community feedback; how does the leadership team use that feedback to improve daily care?
- 2What specific protocols are in place to ensure call lights are answered promptly and that residents' immediate needs are met throughout the shift?
- 3Could you walk me through your daily routine for maintaining cleanliness in resident rooms and ensuring linens are changed frequently?
- 4We are looking for a high standard of nutrition; could you tell me more about the meal planning process and how you ensure dining is a high-quality experience?
- 5How does the nursing team manage medical emergencies or sudden changes in health status during the overnight hours?
- 6What kind of daily activities or social engagement programs are available to keep residents active and connected to the community?
Personalized based on this facility's data
Key Review Excerpts
“The Director of the unit communicated and explained every step of my mothers care. After she passed, staff shared stories about her and how she will be missed.”
“She is wonderful on keeping me informed on EVERYTHING when it comes to my Aunt!! Whether it's a medicine change or any health concerns!”
“They let my sister lay in her own pee for hours with out changeing her bed and they refuse to give her help when she needed it and it would take the aids 2-3 hours to answer her light”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
7
measures
8
measures
2
measures
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Ravenwood Specialty Care has persistent issues with fire safety, emergency preparedness, and resident rights that recur across multiple surveys, with families filing complaints about resident dignity, medication management, and daily living care. The facility shows a concerning pattern of the same deficiencies reappearing despite corrections, including problems with sprinkler systems, emergency lighting, and smoke detection appearing in 2023, 2024, and 2025 inspections.
Nov 17, 2025Routine10
Emergency Preparedness Deficiencies
Develop and maintain an Emergency Preparedness Program (EP).
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Apr 10, 2025Complaint1
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Dec 31, 2024Complaint1
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Oct 24, 2024Routine12
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Oct 24, 2024Complaint2
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Jul 13, 2024Complaint1
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
State Inspection History
State Inspections
Source: Iowa Dept. of Inspections, Appeals & Licensing
Jun 18, 2026ComplaintClean
Fed violations: 1, State violations: 1
May 21, 2026ComplaintClean
Fed violations: 7, State violations: 2
Jan 7, 2026OtherClean
Fed violations: 0, State violations: 0
Dec 17, 2025ComplaintClean
Fed violations: 0, State violations: 0
Dec 9, 2025InspectionClean
Fed violations: 0, State violations: 0
Nov 17, 2025InspectionClean
Fed violations: 5, State violations: 0
Nov 17, 2025ComplaintClean
Fed violations: 0, State violations: 0
Jul 31, 2025ComplaintClean
Fed violations: 0, State violations: 0
Ownership & Operations
Who Operates This Facility
Ravenwood Specialty Care
nonprofit
Chain Affiliation
Care Initiatives
43 facilities nationwide
Chain avg rating: 3.0/5 · Rank 20 of 43
Ownership & Management
Owners
Care Initiatives
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
39 reviews from families & visitors
Official Website
Visit careinitiatives.org
Medicare data downloads
Original nursing home datasets
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