Rappahannock Westminster Canterbury
Strong Medicare quality ratings; families often praise beautiful, well-maintained campus and grounds. Still worth an in-person visit.
based on 67 Google reviews
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What this means for your family
Rappahannock Westminster Canterbury is highly recommended for its warm, community-focused environment and dedicated staff. Families should feel confident in the quality of care provided across all levels, including memory care, as the facility maintains a very positive reputation among residents and their families.
Google Reviews
Google Reviews
67 reviews on Google“Rappahannock Westminster Canterbury is a highly regarded Life Plan community that receives consistent praise for its beautiful, well-maintained campus and active, friendly atmosphere. Families frequently highlight the dedicated staff across all levels of care, from independent living to memory care, noting that residents are treated with respect and genuine compassion.”
Quality Themes
Tap a score for detailsStrengths
- Beautiful, well-maintained campus and grounds
- Warm, attentive, and friendly staff
- Strong sense of community and active social life
- High quality of care across independent and health services
Rating Trends
Tap a year to see what changed
Distribution · 69 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the beautiful, expansive grounds here, what specific social activities or outdoor programs are available to help residents stay connected and active?
- 2With a 5-star staffing rating, how does your team ensure that this high level of attention is consistently maintained throughout the day and night?
- 3I noticed there have been some recent health inspection findings; could you walk me through the steps you are taking to address those specific areas and improve your quality of care?
- 4Since your community is highly regarded for its warm environment, how do you foster that sense of belonging for new residents transitioning into the nursing care wing?
- 5What is your facility's protocol for managing medical emergencies, and how do you communicate updates to family members during those times?
- 6With 10 state violations noted over the past year, what internal processes have you implemented to ensure these issues do not recur and to maintain a safe environment for residents?
Personalized based on this facility's data
Key Review Excerpts
“The memory care nursing is particularly attentive and caring. We are so impressed with the respect and care they have been shown.”
“The staff and activities at all levels, are simply amazing, to a person. We love RW-C!”
“My Mom lives at RWC and she loves it. She takes art classes and water walking and other activities. She has lots of friends around her.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 16 measures
10
measures
3
measures
3
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents needing more daily help over time
Residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has 16 deficiencies across three surveys with no complaints filed by families. The most recurring issues involve accident prevention and safety hazards, food safety and storage, and medication management. All deficiencies have been corrected by the provider, though some safety issues have appeared multiple times across different surveys, suggesting potential ongoing challenges in maintaining consistent safety standards.
Aug 10, 2023Routine10
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Environmental Deficiencies
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies
Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Jan 13, 2022Routine5
Quality of Life and Care Deficiencies
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Smoke Deficiencies
Provide properly protected cooking facilities.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper power supply for life support equipment.
Apr 24, 2019Routine1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Ownership & Operations
Who Operates This Facility
Rappahannock Westminster Canterbury
nonprofit
Ownership & Management
Owners
Rappahannock Westminster-Canterbury, INC.
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
67 reviews from families & visitors
Official Website
Visit rw-c.org
Medicare data downloads
Original nursing home datasets
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