Ranch House Senior Living LLC
Strong Medicare quality ratings; families often praise beautiful, clean, and well-maintained facility. Still worth an in-person visit.
based on 48 Google reviews

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What this means for your family
While many families report a wonderful experience with the facility's amenities and staff, there are recurring, serious allegations regarding medication management and neglect. We strongly advise you to conduct an unannounced visit and specifically ask for their protocol on medication administration and how they handle staffing shortages during off-hours.
Google Reviews
Google Reviews
48 reviews on Google“Ranch House Senior Living presents a significant divide in resident experiences, with many families praising the beautiful facility, compassionate staff, and helpful management. However, several critical reviews allege serious issues including medication errors, neglect, and physical mistreatment of residents. Families should carefully weigh the high level of satisfaction expressed by some against the severe safety concerns raised by others.”
Quality Themes
Tap a score for detailsStrengths
- Beautiful, clean, and well-maintained facility
- Attentive and compassionate nursing staff
- Helpful and responsive management team
- Good variety of activities and social events
Concerns
- Medication management errors and missed doses (mentioned by 2 reviewers)
- Neglect and lack of adequate daily care (mentioned by 3 reviewers)
- Staffing shortages leading to overwhelmed caregivers (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 52 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed your team is very active in responding to feedback online; how do you use that family input to continuously improve the care provided here?
- 2With the facility's 5-star staffing rating, how do you ensure that caregivers have enough time to provide personalized attention to each resident throughout the day?
- 3Could you walk me through the specific protocols in place to ensure accuracy and consistency when managing and administering resident medications?
- 4Given the occasional reports of gaps in daily care, what systems do you have in place to monitor that every resident's personal care needs are met on every shift?
- 5What are some of the most popular social events or activities currently happening, and how do you encourage residents to participate and stay engaged?
- 6How does your nursing team coordinate with outside physicians to handle medical emergencies or changes in a resident's health status?
Personalized based on this facility's data
Key Review Excerpts
“My mom was there, medication errors, that we have turned into the state. Her last 2 days was terrible. She was on O2 at 5 liters and the forgot to bring her tank back with her from the cafeteria.”
“My father is in the assisted skilled living area, recovering from a fall. Staff and meals are amazing. My mother is in the apartments and has a very nice place, extremely clean, great activities and meals.”
“I'm writing this review as a warning to others after my loved one's unfortunate experience at The Ranch House. Despite their promises, the facility failed to provide adequate care, leading to a decline in my loved one's health and well-being.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
4
measures
1
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Residents vaccinated for pneumonia
Residents whose walking got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has significant ongoing problems with families filing multiple complaints leading to federal citations, including recent serious issues with medication management, accident prevention, and pressure ulcer care. The most recurring deficiency areas are fire safety violations, medication management problems, and accident hazards, with many of the same issues persisting across multiple surveys from 2021 through 2025, suggesting systemic problems that require careful consideration before choosing this facility.
Apr 17, 2025Complaint5
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Apr 17, 2025Routine8
Construction Deficiencies
Install a two-hour-resistant firewall separation.
Egress Deficiencies
Have properly spaced exits within rooms.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Jun 24, 2024Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from the wrongful use of the resident's belongings or money.
Oct 18, 2023Complaint2
Construction Deficiencies
Meet other general requirements.
Miscellaneous Deficiencies
Provide a written emergency evacuation plan.
Jul 31, 2023Routine19
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Administration Deficiencies
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Nursing and Physician Services Deficiencies
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Construction Deficiencies
Install a two-hour-resistant firewall separation.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Egress Deficiencies
Have properly spaced exits within rooms.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Resident Rights Deficiencies
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Infection Control Deficiencies
Implement a program that monitors antibiotic use.
Oct 28, 2021Routine11
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Construction Deficiencies
Install a two-hour-resistant firewall separation.
Egress Deficiencies
Have properly spaced exits within rooms.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Resident Rights Deficiencies
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Ownership & Operations
Who Operates This Facility
Ranch House Senior Living LLC
for profit
Chain Affiliation
Midwest Health
10 facilities nationwide
Chain avg rating: 3.4/5 · Rank 4 of 10 (Best)
Ownership & Management
Owners
Ranch House Nursing Facility Operations LLC
Owner · Organization
Floyd C Eaton III Trust 2012
Owner (parent company) · Organization
James Brett Klausman Trust 2012
Owner (parent company) · Organization
Jamie N Eaton Trust 2012
Owner (parent company) · Organization
Klaton Enterprises, LLC
Owner (parent company) · Organization
Michael Graham Klausman Trust 2012
Owner (parent company) · Organization
Eaton, Floyd
Owner (parent company)
Klausman, James
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
48 reviews from families & visitors
Official Website
Visit midwest-health.com
Medicare data downloads
Original nursing home datasets
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