Radcliff Veterans Center
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 18 Google reviews
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What this means for your family
This facility is highly regarded for its clean, modern environment and the respectful way staff treat veterans. While the physical environment and care quality receive high marks, families should be prepared to call the facility directly for information, as the online presence is noted to be difficult to navigate.
Google Reviews
Google Reviews
18 reviews analyzed“Radcliff Veterans Center is frequently praised for its clean, modern environment and the respectful, kind treatment of its veteran residents. Families appreciate the private room accommodations and the home-like atmosphere, though feedback is limited in detail regarding specific clinical or operational processes.”
Quality Themes
Tap a score for detailsStrengths
- Clean and modern facility
- Respectful and kind staff
- Private room accommodations
- Home-like atmosphere
Concerns
- Poor website usability and navigation (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
Questions for Your Tour
- 1I've heard wonderful things about how kind and respectful your staff is; how do you foster that culture of care among your team?
- 2Since we are looking for a home-like atmosphere, what kind of daily activities or social events do you host to keep residents engaged?
- 3With the high staffing rating you've achieved, how does that extra support translate to personalized attention for each resident?
- 4What is your protocol for managing medical emergencies or sudden changes in a resident's health during the night?
- 5How do you ensure that families are kept consistently updated and informed about their loved one's well-being and daily care?
- 6We noticed the facility looks very clean and modern; how often are the private rooms and common areas deep-cleaned?
Personalized based on this facility's data
Key Review Excerpts
“The facility is modern and clean, but most importantly the veterans receive excellent care from the entire staff.”
“Wonderful facility with “ home type” atmosphere. All rooms are private but most importantly, veterans are treated with the respect and kindness that they so deserve.”
“Very caring place to work and live.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 15 measures
9
measures
6
measures
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families filed complaints that triggered recent deficiencies in 2023, indicating ongoing concerns about care planning, accident prevention, and emergency call systems. The facility has had recurring issues with care planning across multiple surveys, along with problems in medication labeling, abuse reporting protocols, and safety systems. While all deficiencies have reported correction dates, the pattern of complaint-driven violations and repeat care planning issues suggests families should carefully evaluate current conditions during visits.
Mar 19, 2026Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Nov 18, 2023Complaint3
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Environmental Deficiencies
Make sure that a working call system is available in each resident's bathroom and bathing area.
Oct 18, 2019Routine4
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Federal Penalties
Fine
Nov 18, 2023
$9,331
Ownership & Operations
Who Operates This Facility
Radcliff Veterans Center
government
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
18 reviews from families & visitors
Official Website
Visit rvc.ky.gov
Medicare data downloads
Original nursing home datasets
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