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Public Google reviewers rate this highly and often mention caring and passionate staff. Schedule a visit to confirm the fit.
based on 22 Google reviews
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Public Google reviewers rate Quilceda Community Services highly. Reviewers highlight: caring and passionate staff, engaging and fun activities. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Quilceda Community Services, specifically their Willow Place program, is highly regarded by families for providing a supportive and engaging environment for adults with developmental disabilities. Reviewers consistently praise the caring, communicative staff and the variety of enriching activities offered. While the facility is well-loved, some feedback suggests that physical space constraints and bathroom accessibility could be improved to better accommodate wheelchair users.
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Key Review Excerpts
“The team at Willow Place makes every effort to understand his”
“The staff are highly skilled and clearly passionate about what they do. They take the time to get to know each individual, their unique personalities, and how best to support their growth, independence, and joy.”
“The facility could improve the bathroom because it is a little hard to navigate while i help my friend who is in a wheelchair. Also, sometimes the space for zumba is too small when there are a lot of participants.”
Source: WA Dept. of Social & Health Services
The 2026 off-site follow-up found this deficiency remained uncorrected from the 2024 inspection, which had cited the same WAC subsections (1)(b) and (1)(c). The prior inspection identified similar failures involving Client 3's bank and household cash accounts. Some financial account types and diagnoses are redacted in the report. Current compliance determination number is 76915; the prior determination number was 46870.
The provider failed to reconcile provider-managed client accounts monthly and verify the accuracy of reconciliations for Client 7. Required ledgers were missing for January 2025 through March 2026, and the client account was described by staff as a financial mess, creating a risk of mishandling client funds.
Administrator stated staff responsible for financial management had a medical emergency; a new staff member has been hired and is working to catch up on reconciliations.
The provider failed to reconcile client accounts monthly and verify the accuracy of reconciliations for Client 3. Records showed accounts for 04/2024, 05/2024, and 06/2024 were not reconciled or verified, and accounts for 07/2024 and 08/2024 were reconciled but not verified.
Follow-up inspection on 03/01/2024 (per cover letter) indicated this deficiency was corrected.
Provider failed to ensure medication was administered in accordance with nurse delegation requirements. Staff administered medication without being trained/delegated, and two medications were administered that had not yet been delegated.
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Google Reviews
22 reviews from families & visitors
Official Website
Visit quilcedacommunityservices.org
WA DSHS — View Official Record
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EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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