Quality Life Services - Markleysburg
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 7 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Above-median deficiencies (11 vs median 8.0)
- High staff turnover (52%)
- High RN turnover (69%)
Below average in PA · Below recommended RN staffing · Below chain average · No penalties on record
What this means for your family
Given the conflicting reports, it is essential to conduct an in-person tour to inspect the cleanliness of resident rooms and common areas yourself. Ask management specifically about their current staffing ratios and how they ensure basic hygiene needs, such as scheduled showers, are met during periods of high staff turnover.
Google Reviews
Google Reviews
7 reviews on Google“Reviews for Quality Life Services in Markleysburg are polarized, with some visitors praising the facility as clean and well-run while others report severe neglect and unprofessional behavior. Critical feedback highlights significant issues with facility maintenance, hygiene, and staff responsiveness, particularly regarding basic care tasks like bathing and mobility assistance.”
Quality Themes
Tap a score for detailsStrengths
- Friendly staff interactions
- Clean and efficient environment
- Attentive care for short-term rehab
Concerns
- Understaffing leading to neglected basic care (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 7 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1I noticed some mentions of the staff being very friendly and efficient; how do you ensure that this level of attentive care is maintained during busier shifts?
- 2Since we are looking for consistent support, what specific steps are being taken to address recent staffing challenges and ensure basic daily needs are always met?
- 3We saw that the facility is very clean and well-maintained; what is your routine for ensuring the resident living areas stay this way?
- 4How do you manage medical emergencies or changes in a resident's condition during the overnight hours?
- 5What kind of daily activities or social engagement opportunities are available to keep the residents active and connected?
- 6I noticed the management team is active in communicating with families online; how can we best stay in touch with the staff regarding our loved one's daily progress?
Personalized based on this facility's data
Key Review Excerpts
“An older facility very well run. Clean, efficient with a very friendly staff!”
“Ceiling in room leaked,filth in all the corners, bathrooms nasty. 90% of staff had not matured past a pre adolescent level, severely under staffed.”
“she has been there 5 days and still hasn't had a shower they told her the day she was scheduled to have a shower they was short staffed she would have to wait her turn again”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
7
measures
4
measures
6
measures
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Residents vaccinated for pneumonia
Residents whose walking got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed complaints leading to 5 deficiencies at this facility, with recurring issues in accident prevention, medication management, and abuse/neglect protection spanning multiple surveys from 2023-2025. The facility has shown a pattern of safety hazards and care quality problems, including medication errors and failure to protect residents from abuse. While all deficiencies show correction dates, the persistence of accident prevention issues across three separate surveys raises concerns about sustained improvement.
Apr 2, 2026Complaint3
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Administration Deficiencies
Have a plan that describes the process for conducting QAPI and QAA activities.
Dec 18, 2025Complaint2
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Jul 31, 2025Routine8
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Environmental Deficiencies
Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
Nursing and Physician Services Deficiencies
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Jun 18, 2025Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Sep 17, 2024Complaint1
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Jul 10, 2024Routine11
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the use of electrical equipment.
Quality of Life and Care Deficiencies
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Administration Deficiencies
Develop, implement, and/or maintain an effective training program that includes effective communications for direct care staff members.
Resident Rights Deficiencies
Ensure that staff members are educated on resident rights and facility responsibilities to properly care for its residents.
Administration Deficiencies
Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.
Administration Deficiencies
Provide training in compliance and ethics.
Ownership & Operations
Who Operates This Facility
Quality Life Services - Markleysburg
for profit
Chain Affiliation
Quality Life Services
10 facilities nationwide
Chain avg rating: 2.6/5 · Rank 5 of 10
Ownership & Management
Owners
Tack, Steven
Owner (parent company)
Tack-Beardsley, Susan
Owner (parent company)
Tack, Steven
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
7 reviews from families & visitors
Official Website
Visit qualitylifeservices.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 5 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
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