Quality Life Services - Henry Clay
Strong Medicare quality ratings; families often praise clean and well-maintained environment. Still worth an in-person visit.
based on 24 Google reviews
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What this means for your family
This facility is highly regarded for its warm, home-like environment and dedicated nursing staff, making it a strong candidate for those prioritizing a caring atmosphere. While the building is older, families consistently report that it remains clean and well-maintained; you should feel comfortable touring the facility to see if the physical layout meets your loved one's specific mobility needs.
Google Reviews
Google Reviews
24 reviews on Google“Quality Life Services - Henry Clay is frequently described as an older facility that maintains a clean, cozy, and welcoming environment. Reviewers consistently highlight the caring nature of the staff and the high quality of care provided to residents, often comparing the atmosphere to a comfortable home rather than a clinical institution.”
Quality Themes
Tap a score for detailsStrengths
- Clean and well-maintained environment
- Caring and attentive nursing staff
- Warm, home-like atmosphere
- Effective rehabilitation support
Concerns
- Aging physical infrastructure (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 24 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1We are so impressed by your 5-star CMS health inspection rating; what specific protocols do you follow to maintain such high standards of care?
- 2The facility seems to have such a warm, home-like atmosphere; what kind of daily activities or social events do you organize to keep residents engaged?
- 3We noticed some mentions of the building's age; are there any upcoming plans or renovations to update the physical infrastructure?
- 4Since the nursing staff is so highly regarded here, how do you ensure that level of attentive care remains consistent during shift changes?
- 5In the event of a medical emergency during the night, what is the specific process for notifying the family and coordinating care?
- 6We saw that you are active in responding to feedback; how does the management team use resident and family input to improve the facility?
Personalized based on this facility's data
Key Review Excerpts
“Older physical facility but clean with a caring staff”
“It might be an older facility, but the care is outstanding that my grandmother receives.”
“It's a decent place relaxed atmosphere...nurses seem real nice and one of them makes paintings on the wall for the guest”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
7
measures
8
measures
2
measures
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Residents vaccinated for the flu
Residents whose walking got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows a concerning pattern of recurring fire safety and building maintenance issues across multiple surveys, with problems in sprinkler systems, fire-resistant construction, and electrical systems appearing repeatedly from 2023 through 2025. The facility has also had deficiencies in accident prevention and care planning, including one complaint-triggered issue where families reported safety concerns. While all violations have correction dates, the persistence of fire safety problems across surveys suggests ongoing maintenance challenges that families should inquire about during visits.
Jul 31, 2025Routine2
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Aug 14, 2024Routine4
Construction Deficiencies
Meet other general requirements.
Smoke Deficiencies
Have an enclosure around a vertical opening shaft.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Apr 1, 2024Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Aug 31, 2023Routine9
Emergency Preparedness Deficiencies
Implement emergency and standby power systems.
Construction Deficiencies
Meet requirements for sections of health care facilities separated by fire resistive construction.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Smoke Deficiencies
Have an enclosure around a vertical opening shaft.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have power receptacles that are properly grounded.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Rights Deficiencies
Ensure residents have reasonable access to and privacy in their use of communication methods.
Ownership & Operations
Who Operates This Facility
Quality Life Services - Henry Clay
for profit
Chain Affiliation
Quality Life Services
10 facilities nationwide
Chain avg rating: 2.6/5 · Rank 1 of 10 (Best)
Ownership & Management
Owners
Susan Tack-Beardsley Irrevocable Trust
Owner (parent company) · Organization
Tack, Steven
Owner (parent company)
Tack-Beardsley, Susan
Owner (parent company)
Tack, Steven
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
24 reviews from families & visitors
Official Website
Visit qualitylifeservices.com
Medicare data downloads
Original nursing home datasets
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