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Strong Medicare quality ratings; public reviewers often praise compassionate nursing staff. Still worth an in-person visit.
based on 14 Google reviews
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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
No Medicare penalties on record · 2 findings in latest survey
Purcell Care Center has a strong overall Medicare rating. Public reviewers frequently mention: compassionate nursing staff and active social environment for residents. Review the component ratings and current source records before deciding.
Purcell Care Center receives highly polarized feedback, with some families praising the compassionate nursing staff and social environment, while others report severe neglect and poor communication. Critical complaints frequently cite long response times for call lights, medication management errors, and a lack of basic hygiene or therapy services. Families considering this facility should be aware of the significant inconsistency in care quality reported by different reviewers.
Quality Themes
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Concerns
Rating Trends
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Distribution · 14 analyzed
This facility responds to some reviews.
Personalized based on this facility's data
Key Review Excerpts
“They are so good to him, go out of their way to make sure he is happy and being taken care of, and always keep me informed of how he is doing or of any changes and concerns.”
“This place is nasty and reeks of urine. It took 2 days for my mom to get her meds, her call light didn't work, no chair for her to sit in so she had to lay in bed.”
“People are asleep in the hallways, call lights are not answered until an hour later. Meds given too close together, families are not notified when changes are made to your loved ones”
Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 16 measures
6
measures
8
measures
2
measures
Residents vaccinated for pneumonia
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Families have filed multiple complaints at Purcell Care Center, with 6 out of 15 deficiencies triggered by family reports over three years. The facility has persistent issues with medication management (cited four times across different surveys), resident safety protocols, and communication with families about incidents. While all deficiencies show correction dates, the recurring medication problems and complaint pattern warrant careful consideration during your visit.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Purcell Care Center
for profit
Ihs Management Consultants
5 facilities nationwide
Chain avg rating: 2.0/5 · Rank 1 of 5 (Highest rating)
Owners
Forvis Mazars Llp
Owner · Organization
Reed, Bart
Owner (parent company)
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
14 reviews from families & visitors
Official Website
Visit purcellcarecenter.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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