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Assisted Living

Eliseo

Limited public data on Eliseo. Call, tour, and ask to meet current residents' families — your own impression matters most.

1301 N Highlands Parkway, West End · Tacoma, WA 9840671 bedsLicensed & Active
Source: WA DSHS — view official record
Google rating
3.8/5

based on 107 Google reviews

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Eliseo Assisted Living in Tacoma, WA — Street View
Street View

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What this means for your family

Eliseo offers an exceptional environment for independent living with robust social and physical amenities. However, families considering the skilled nursing or rehab units should be aware of recurring reports regarding slow response times and communication gaps; we strongly recommend asking about current staffing ratios and the process for medication administration during off-hours.

Google Reviews

Google Reviews

107 reviews on Google
Eliseo is a large, multi-level senior living community that receives high praise from independent living residents for its amenities, social atmosphere, and modern facilities. However, families of those in skilled nursing and rehab report significant concerns regarding inconsistent staffing, poor communication, and lapses in basic care, including medication management and hygiene.

Quality Themes

Tap a score for details
Food7.0Staff5.0Clean8.0Activities9.0Meds3.0Memory6.0Comms3.0Value5.0

Strengths

  • Engaging independent living amenities and activities
  • Modern, clean, and well-maintained campus
  • Friendly and welcoming staff in independent living
  • Strong rehabilitation therapy programs

Concerns

  • Inconsistent or slow response to call lights and basic care needs (mentioned by 5 reviewers)
  • Poor communication and lack of follow-up from staff (mentioned by 4 reviewers)
  • Medication management errors or delays (mentioned by 3 reviewers)
  • High staff turnover and reliance on agency workers (mentioned by 3 reviewers)

Rating Trends

Tap a year to see what changed

234'15(1)'17(1)'19(7)'21(1)'23(7)'25(30)'26(6)

Distribution · 111 analyzed

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24

How They Respond to Reviews

100%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1With your strong focus on independent living activities, how do you ensure that same level of engagement and social connection for residents in assisted living?
  • 2Could you walk me through your current process for medication management and how you ensure accuracy and timeliness for residents?
  • 3When a resident needs assistance, what is the standard protocol for responding to call lights, and how do you monitor response times?
  • 4How do you prioritize consistent communication with families, and what is the best way for us to stay updated on our loved one's daily care?
  • 5Given the importance of a stable care team, what steps are you taking to maintain consistent staffing and minimize the use of temporary agency workers?
  • 6Since your rehabilitation therapy programs are highly regarded, how do you integrate those services into the daily routine for assisted living residents who may need ongoing support?

Personalized based on this facility's data


Key Review Excerpts

My mother lived 11 years at eliseo in Independent Living, and is now in eliseo Assisted Living. Great staff, very responsive and caring.

Assisted living family member · 2024★★★★★

The nursing care at the rehab center was terrific, thoughtful and kind. The social worker and physical therapy we had issues with which were never resolved.

Rehab patient's family · 2023☆☆☆☆

I tested call light myself and over 90 minutes to respond. No longer a quality place. Lots of turnover and contracted staff means no one cares.

Rehab patient's family · 2022☆☆☆☆
Source: 107 Google reviews

State Inspection History

State Inspections

Source: WA Dept. of Social & Health Services

3total
10deficiencies
Oct 21, 2025Investigation

Follow-up inspection on 10/21/2025 found no deficiencies; previous deficiency regarding fire safety inspection was corrected.

Other requirementsWAC 388-78A-2040Corrected Oct 21, 2025

The facility failed to provide required documentation for fire sprinkler system testing and maintenance, specifically the 5-year inspection report and the 5-year FDC hydro test report.

Jun 12, 2025Inspection
CleanReport

The Department completed a full inspection and found no deficiencies.

May 4, 2023Fire

Facility status is Disapproved as of the 05/04/2023 re-inspection.; Approval Status: Disapproved. Next inspection scheduled on or after 02/20/2023.

Maintaining fire-resistance-rated constructionIFC 701.5

Multiple unsealed ceiling penetrations around piping in the storage room across from Apt. 117.

Inspection and maintenance of opening protectivesIFC 705.2

Unable to provide annual inspection, testing, and repair records for fire-rated doors.

Carbon monoxide alarm maintenanceIFC 915.6

No documentation of monthly inspections for carbon monoxide alarms in the last 12 months.

Fire Drills

Failed to conduct/document fire drills in the last 12 months. Requires specific schedule of drills for May/June 2023.

Sprinkler system testing and maintenanceIFC 903.5

Facility failed to provide Q1, Q2, Q3 2022 quarterly inspection reports, 3-year full flow test, and 5-year inspection/test report.

Owner's responsibility for fire-resistance-rated construction inventoryIFC 701.6

Unable to provide annual inventory records for inspection/repair of fire-resistance-rated construction in the last 12 months.

Duct and air transfer opening maintenanceIFC 706.1

No documentation of fire/smoke damper inspection/testing in the last four years.

Emergency lighting/exit sign inspectionIFC 1031.10.1

No documentation of monthly visual inspections for exit signs in the last 12 months.

Fire DrillsWAC 212-12-044

Facility unable to produce records showing that twelve planned and unannounced fire drills have been conducted in the past 12 months; drills must be performed quarterly for each shift.

Contact

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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