Manna Post Acute
Strong Medicare quality ratings; families often praise dedicated individual nursing staff members. Still worth an in-person visit.
based on 53 Google reviews
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What this means for your family
While some families report positive experiences with specific therapy staff, the recurring reports of neglect, poor communication, and lack of weekend oversight are significant red flags. If you are considering this facility, we strongly advise you to visit in person on a weekend and ask for a detailed plan on how they ensure patient safety and communication during off-hours.
Google Reviews
Google Reviews
53 reviews on Google“Manna Post Acute receives highly polarized feedback, with families reporting significant concerns regarding patient neglect, poor communication, and inadequate medical oversight. While some reviewers praise specific staff members and the rehabilitation team, others describe a facility plagued by slow response times, hygiene issues, and a lack of professional accountability.”
Quality Themes
Tap a score for detailsStrengths
- Dedicated individual nursing staff members
- Effective physical and speech therapy team
- Helpful case management for admissions
Concerns
- Neglect and slow response to patient needs (mentioned by 6 reviewers)
- Poor communication with family members (mentioned by 3 reviewers)
- Inadequate weekend staffing and care (mentioned by 3 reviewers)
- Unsanitary conditions and unpleasant odors (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 56 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1We've heard wonderful things about your physical and speech therapy teams; could you tell us more about how they work with residents to reach their goals?
- 2How do you ensure that communication remains consistent and clear between the nursing staff and family members, especially during transitions in care?
- 3What specific protocols are in place to ensure resident needs are met promptly during the weekends or overnight shifts?
- 4Could you describe your routine for maintaining cleanliness and freshness in the resident rooms and common dining areas?
- 5How does the facility manage medication administration to ensure everything is handled accurately and safely?
- 6What kind of daily activities or social programs are available to keep residents engaged and active during their stay?
Personalized based on this facility's data
Key Review Excerpts
“The healthcare professionals there were kind and competent. They always had time to explain things to us when we asked questions, and they seemed to care about the patients and families.”
“My husband was at Manna for 3 weeks for rehab... The rooms were really nice, clean, and the staff very friendly. I was actually surprised at the food that was served.”
“My mom was mistreated. The rehabilitation is very little each day. Maybe 30 mins and on the weekends they provide no rehabilitation. Basically patients sit in bed from Friday at lunch till Monday.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
4
measures
4
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents needing more daily help over time
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Manna Post Acute has 13 deficiencies across three surveys with no complaint-triggered violations, indicating families haven't filed formal reports. The most recurring issues involve care planning and assessment, medication management, and nutrition services. All deficiencies have been corrected according to the facility, though problems persist across different surveys in areas like medication safety and dietary accommodation, suggesting ongoing challenges with consistent care delivery.
May 1, 2025Routine5
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Honor the resident's right to organize and participate in resident/family groups in the facility.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Sep 8, 2023Routine6
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Dec 30, 2021Routine2
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Ownership & Operations
Who Operates This Facility
Manna Post Acute
for profit
Chain Affiliation
Pacs Group
280 facilities nationwide
Chain avg rating: 2.9/5 · Rank 95 of 260
Ownership & Management
Owners
Palmetto Community Healthcare, LLC
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
53 reviews from families & visitors
Official Website
Visit mannapostacute.com
Medicare data downloads
Original nursing home datasets
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