Pruitthealth - Old Capitol
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 50 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Low staffing rating (1/5 stars)
Below average in GA · Critically understaffed (RN) · Below chain average · $28,179 in fines · Very few deficiencies
What this means for your family
This facility is highly regarded for its cleanliness and professional administrative team, making it a strong candidate for general nursing care. However, families of residents with dementia or complex brain injuries should exercise caution and conduct a thorough tour to ensure the staff's specialized training meets their loved one's specific needs.
Google Reviews
Google Reviews
50 reviews on Google“PruittHealth - Old Capitol receives high praise from many families for its clean, well-maintained environment and professional, attentive staff. However, there are significant concerns regarding communication responsiveness and the quality of care for residents with complex medical or cognitive needs, with some reviewers reporting neglect in hygiene and staffing.”
Quality Themes
Tap a score for detailsStrengths
- Clean, well-maintained facility
- Professional and caring nursing staff
- Responsive admissions and administrative leadership
- Effective medication management for some residents
Concerns
- Difficulty reaching staff via phone (mentioned by 2 reviewers)
- Inadequate staffing and care for dementia/brain injury patients (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 57 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed your team is very active in responding to feedback online; how do you use that family input to improve daily operations?
- 2Given that some families have expressed difficulty reaching staff by phone, what is the best way for us to stay in consistent communication with our loved one's care team?
- 3With the current CMS staffing rating, what specific steps are you taking to ensure residents receive personalized attention throughout the day?
- 4For residents with memory care needs, what specialized training or extra support do your staff members receive to ensure they are well-equipped to provide quality care?
- 5I see your facility is well-maintained, but could you walk me through the current activity schedule and how you tailor those events to keep residents engaged?
- 6How do you handle medical emergencies or urgent changes in a resident's health status, especially during evening or weekend hours?
Personalized based on this facility's data
Key Review Excerpts
“The day I had him taken back Heidi was very attentive and knew something was wrong and pushed for him to be taken.”
“I was a nurse in my old life, so i know what to look for. I have zero complaints about the care they receive.”
“They are bare bones staffed with nurses and CNA’a who do not have adequate knowledge of geriatrics or mental health.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
5
measures
4
measures
Residents vaccinated for pneumonia
Residents whose walking got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows ongoing problems with fire safety systems and building maintenance across all three surveys, with repeated violations for emergency lighting, sprinkler systems, and corridor obstructions that haven't been permanently resolved. One family complaint led to a citation for food safety issues. While medication management and nursing competency problems were also found, the persistent pattern of fire safety deficiencies suggests systemic maintenance challenges that families should discuss with administrators before considering placement.
Nov 18, 2025Routine8
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Egress Deficiencies
Have corridors or aisles that are unobstructed and are at least 8 feet in width.
Egress Deficiencies
Install proper backup exit lighting.
Smoke Deficiencies
Have an enclosure around a vertical opening shaft.
Smoke Deficiencies
Provide properly protected cooking facilities.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Nov 18, 2025Complaint1
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
May 23, 2024Routine12
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Administration Deficiencies
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Resident Rights Deficiencies
Honor the resident's right to organize and participate in resident/family groups in the facility.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Administration Deficiencies
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Administration Deficiencies
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Sep 1, 2022Routine6
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Egress Deficiencies
Have corridors or aisles that are unobstructed and are at least 8 feet in width.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Federal Penalties
Fine
May 23, 2024
$5,346
Fine
May 23, 2024
$6,500
Fine
May 23, 2024
$6,682
Fine
May 23, 2024
$9,651
Ownership & Operations
Who Operates This Facility
Pruitthealth - Old Capitol
for profit
Chain Affiliation
Pruitthealth
99 facilities nationwide
Chain avg rating: 2.8/5 · Rank 79 of 94
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
50 reviews from families & visitors
Official Website
Visit pruitthealth.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 2 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.