Pruitthealth - Marietta
Strong Medicare quality ratings; families often praise dedicated and compassionate therapy department. Still worth an in-person visit.
based on 175 Google reviews
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What this means for your family
This facility has a strong therapy and dietary team that many families appreciate, but the recurring reports of poor cleanliness and staffing shortages are significant red flags. If you consider this facility, conduct unannounced visits at different times of the day to verify the environment and observe staff-to-resident interactions firsthand.
Google Reviews
Google Reviews
175 reviews on Google“PruittHealth - Marietta receives highly polarized feedback, with recent reviews often praising the facility's therapy team, dietary staff, and administrative leadership, while critical reviews consistently highlight severe issues with cleanliness, odors, and neglect. Families should be aware that while many report a warm and attentive environment, others have documented serious concerns regarding patient safety, hygiene, and communication failures.”
Quality Themes
Tap a score for detailsStrengths
- Dedicated and compassionate therapy department
- Engaging and well-regarded dietary/kitchen team
- Helpful and accessible administrative leadership
- Active and organized social/Bible study programs
Concerns
- Persistent odors of urine and lack of cleanliness (mentioned by 7 reviewers)
- Understaffing leading to slow response times (mentioned by 6 reviewers)
- Poor communication regarding medical status and discharge (mentioned by 4 reviewers)
- Pest issues (roaches) (mentioned by 3 reviewers)
- Inadequate patient hygiene and neglect of basic needs (mentioned by 5 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 40 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1Given that the therapy and dietary teams are so well-regarded here, how do you ensure that same level of dedication and attention carries over into daily bedside care and hygiene assistance?
- 2I noticed the facility has a 1-star staffing rating; what specific steps are you taking to improve response times for call lights so residents aren't waiting too long for help?
- 3With some concerns raised about facility cleanliness and pest control, could you walk me through your current housekeeping schedule and the protocols you have in place to maintain a sanitary environment?
- 4I see that your leadership team is very active in responding to feedback online; how do you apply that same proactive communication style when updating families about a resident's medical status or changes in care?
- 5The social and Bible study programs sound wonderful; how do you balance these organized activities with the need for consistent, one-on-one personal care throughout the day?
- 6In the event of a medical emergency or a sudden change in health, what is your formal process for notifying the family, and how quickly can we expect a status update from the clinical team?
Personalized based on this facility's data
Key Review Excerpts
“The PT transformed my loved one from someone who refused to get dressed and get out of bed to an autonomous bright and comforted senior.”
“The staff, particularly the dietary staff, do a wonderful job.”
“My husband was beat by. Another resident at this facility. Safety and staffing problems.. Do your due diligence on any place you put your loved one and be present.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
2
measures
3
measures
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for the flu
Residents on antipsychotic medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed complaints that triggered a recent inspection in January 2025, revealing ongoing issues with care planning, safety hazards, infection control, and facility maintenance. The facility shows recurring problems with nursing staffing, safety measures, and building infrastructure across all three surveys, though all deficiencies have correction dates. Most concerning are repeated issues with accident prevention and electrical/fire safety systems that persist across multiple years.
Feb 26, 2026Routine5
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Feb 26, 2026Complaint1
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Jan 16, 2025Complaint5
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Jan 16, 2025Routine3
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install properly constructed windows in hallway walls or doors.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Oct 7, 2022Routine11
Quality of Life and Care Deficiencies
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Nursing and Physician Services Deficiencies
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Federal Penalties
Fine
Jan 16, 2025
$8,788
Ownership & Operations
Who Operates This Facility
Pruitthealth - Marietta
for profit
Chain Affiliation
Pruitthealth
99 facilities nationwide
Chain avg rating: 2.8/5 · Rank 66 of 94
Ownership & Management
Owners
United Health Services of Georgia, INC.
Owner · Organization
J Paige Pruitt Trust
Owner (parent company) · Organization
Marietta Healthcare Properties INC
Owner (parent company) · Organization
Nwp 2020 Child Trust Fbo Neil L Pruitt Jr
Owner (parent company) · Organization
United Health Services INC
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
175 reviews from families & visitors
Official Website
Visit pruitthealth.com
Medicare data downloads
Original nursing home datasets
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