Autumn Breeze Health and Rehab
Strong Medicare quality ratings; families often praise effective physical rehab therapy team. Still worth an in-person visit.
based on 34 Google reviews
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What this means for your family
This facility has received multiple, serious reports of neglect and unsanitary conditions that should be thoroughly investigated before considering admission. While the rehab therapy team is occasionally praised, the recurring patterns of poor communication and lack of basic care for vulnerable residents are significant red flags.
Google Reviews
Google Reviews
34 reviews on Google“Autumn Breeze Health and Rehab faces severe, recurring allegations of neglect, including reports of residents suffering from dehydration, malnutrition, and poor hygiene. While a small minority of reviewers praise the rehab team and staff friendliness, the overwhelming consensus from families describes a facility with significant sanitation issues, including roach infestations and uncleaned rooms, alongside a lack of basic responsiveness to resident needs.”
Quality Themes
Tap a score for detailsStrengths
- Effective physical rehab therapy team
- Some staff members described as friendly and knowledgeable
- Occasional organized resident activities
Concerns
- Severe neglect including dehydration and malnutrition (mentioned by 5 reviewers)
- Unsanitary conditions and roach infestations (mentioned by 4 reviewers)
- Theft or loss of resident personal belongings (mentioned by 3 reviewers)
- Poor communication with family members (mentioned by 3 reviewers)
- Staff inattentiveness and excessive cell phone use (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 37 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1I've heard wonderful things about your physical rehab therapy team; could you tell me more about how they work with residents to maintain their mobility?
- 2What specific protocols do you have in place to ensure residents are staying properly hydrated and receiving adequate nutrition throughout the day?
- 3How does the facility manage cleanliness and pest control to ensure a sanitary environment for all residents?
- 4What is the best way for family members to stay updated on a loved one's health status and daily well-being?
- 5Could you describe the types of organized activities available to help residents stay engaged and social?
- 6How does the nursing staff handle medical emergencies or sudden changes in a resident's condition during the night?
Personalized based on this facility's data
Key Review Excerpts
“It is absolutely disgusting! Smells like urine and feces because they do not chance the patients. They make them lay in it. It’s heart breaking for the ones with Dementia because they can’t speak up for themselves.”
“My father was at Autumn Breeze in January after suffering from a stroke. I am writing this review to commend the entire Autumn Breeze staff especially the Rehab team for working with my father and getting him strong enough to come home with minimal care needed.”
“The room my father was in had dried blood on the curtains. My father was at this facility for 2 nights and on the 1st night he fell out of the bed, his pants were stolen and his wound care boot he came from the hospital with was stolen.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
8
measures
1
measures
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents vaccinated for the flu
Residents vaccinated for pneumonia
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Autumn Breeze shows a concerning pattern of recurring fire safety and electrical system deficiencies across all three surveys, with problems involving smoke barriers, corridor doors, and electrical equipment appearing multiple times from 2021 through 2025. The facility has also had issues with medication management, care planning, and one serious incident involving resident protection from abuse. While most deficiencies show correction dates, the persistence of safety issues warrants careful consideration during any visit.
Mar 12, 2026Routine6
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Install a fire alarm system that can be heard throughout the facility.
Feb 6, 2025Routine12
Quality of Life and Care Deficiencies
Provide or obtain dental services for each resident.
Smoke Deficiencies
Have an enclosure around a vertical opening shaft.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Quality of Life and Care Deficiencies
Provide or obtain dental services for each resident.
Smoke Deficiencies
Have an enclosure around a vertical opening shaft.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Nov 14, 2022Routine28
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Administration Deficiencies
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Administration Deficiencies
Develop, implement, and/or maintain an effective training program for all new and existing staff members.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Administration Deficiencies
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Administration Deficiencies
Develop, implement, and/or maintain an effective training program for all new and existing staff members.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Administration Deficiencies
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Administration Deficiencies
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Apr 29, 2021Routine4
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Ownership & Operations
Who Operates This Facility
Autumn Breeze Health and Rehab
for profit
Chain Affiliation
C. Ross Management
9 facilities nationwide
Chain avg rating: 1.8/5 · Rank 9 of 10 (Worst)
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
34 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
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