Pruitthealth - Limestone
Strong Medicare quality ratings; families often praise highly effective physical and occupational therapy team. Still worth an in-person visit.
based on 152 Google reviews
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What this means for your family
The facility's physical therapy team is highly regarded and can be an asset for short-term recovery. However, the recurring reports of slow call-light response times and poor communication with administration are serious red flags. If you choose this facility, ensure you have a plan for frequent family visits to monitor hygiene and medication compliance, as these areas are frequently cited as problematic.
Google Reviews
Google Reviews
152 reviews on Google“PruittHealth - Limestone receives highly polarized feedback, with families consistently praising the physical therapy and rehabilitation team while expressing deep frustration with nursing care and administrative communication. While many reviewers highlight the facility's cleanliness and modern amenities, numerous reports of neglect, slow response times to call lights, and poor medication management create significant concerns for prospective families. The facility appears to be a strong choice for short-term rehab, but long-term care experiences are frequently marred by staffing shortages and perceived indifference from management.”
Quality Themes
Tap a score for detailsStrengths
- Highly effective physical and occupational therapy team
- Clean, well-maintained, and modern facility
- Compassionate and attentive individual nursing staff members
- Attractive grounds and comfortable room amenities
Concerns
- Chronic understaffing leading to slow call light response times (mentioned by 14 reviewers)
- Poor communication and difficulty reaching administration (mentioned by 10 reviewers)
- Inconsistent or poor quality of food and meal service (mentioned by 8 reviewers)
- Neglect regarding basic hygiene, such as showering and changing soiled linens (mentioned by 7 reviewers)
- Medication management errors or failure to distribute medications (mentioned by 4 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 113 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed the therapy team is highly regarded here; how do you integrate their work into the daily routine for residents who need ongoing physical or occupational support?
- 2We understand that communication is vital for families; what is the best way for us to stay in touch with the nursing team or administration regarding my loved one's care?
- 3With a facility of this size, how do you ensure that call lights are answered promptly and that residents receive consistent assistance with daily hygiene needs?
- 4We appreciate that you are active in responding to feedback online; how do you use that input to improve the quality and variety of the dining experience for residents?
- 5Can you walk us through your process for medication management to ensure that residents receive the correct dosages on schedule?
- 6What kind of social activities or engagement programs do you have in place to help residents feel connected and active within the community?
Personalized based on this facility's data
Key Review Excerpts
“The physical and occupational therapy department was consistent and daily for my mother recovering from open heart surgery. Those personnel get five stars!”
“The communication between nursing, tech, pt's family and pt is HORRIBLE!! Staff does not answer pt calls promptly. We had to request multiple times for medications.”
“What I find most impressive is finding the same staff members, PTs, nurses, etc. that speaks volumes in the healthcare industry! Everyone has been so pleasant and very helpful.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
14
measures
2
measures
1
measures
Residents on anti-anxiety or sleep medication
Residents needing more daily help over time
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Residents whose walking got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
PruittHealth - Limestone has faced multiple complaint-triggered inspections, with families filing reports that led to 6 deficiencies across nutrition services, resident rights, and care planning. The facility shows recurring issues with nutrition and dietary services (appearing in all three surveys) and resident assessment practices, though all deficiencies have been corrected by the provider. Safety concerns including accident prevention have also appeared multiple times across different survey periods.
Jun 12, 2025Routine4
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Jun 12, 2025Complaint1
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Oct 13, 2023Complaint5
Nutrition and Dietary Deficiencies
Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Oct 13, 2023Routine2
Resident Rights Deficiencies
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Apr 15, 2022Routine4
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Ownership & Operations
Who Operates This Facility
Pruitthealth - Limestone
for profit
Chain Affiliation
Pruitthealth
99 facilities nationwide
Chain avg rating: 2.8/5 · Rank 28 of 94
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
152 reviews from families & visitors
Official Website
Visit pruitthealth.com
Medicare data downloads
Original nursing home datasets
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