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Nursing HomeMedicaid

Pruitthealth - Lakeside, LLC

Strong Medicare quality ratings; families often praise highly praised, visible administrator. Still worth an in-person visit.

3020 Jeffersonville Road, Macon, GA 3121792 bedsLicensed & Active
4/5
Medicare
Inspection
Quality
Staffing
Google rating
4.8/5

based on 20 Google reviews

5
4
3
2
1
Pruitthealth - Lakeside, LLC Nursing Home in Macon, GA — Street View
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What this means for your family

The facility is highly regarded for its cleanliness and the active, caring presence of its administration. However, because the vast majority of recent feedback is brief and lacks specific details regarding clinical care, we recommend scheduling an in-person tour to observe staff-to-resident interactions firsthand.

Google Reviews

Google Reviews

20 reviews on Google
PruittHealth - Lakeside, LLC receives high praise from many reviewers for its clean, well-organized environment and a highly regarded administrator who is frequently cited as caring and present. While the majority of feedback is overwhelmingly positive, potential families should be aware that the review pool is heavily skewed toward praise for leadership, with very few detailed accounts of daily clinical care or specific nursing challenges.

Quality Themes

Tap a score for details
FoodN/AStaff9.0Clean10.0ActivitiesN/AMedsN/AMemoryN/AComms9.0ValueN/A

Strengths

  • Highly praised, visible administrator
  • Clean and well-maintained facility
  • Friendly and attentive staff
  • Welcoming, family-like atmosphere

Rating Trends

Tap a year to see what changed

2345.02023(1)3.02024(2)5.02025(17)

Distribution · 20 analyzed

5
19
4
0
3
0
2
0
1
1

How They Respond to Reviews

70%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1I noticed the facility has a very welcoming, family-like atmosphere in recent feedback; how do you maintain that personal connection with 92 residents?
  • 2Given that the administrator is often highlighted as being very visible, how do you ensure that same level of accessibility for families who have questions or concerns?
  • 3With your current staffing rating from CMS, could you walk me through how you manage daily care tasks to ensure every resident receives consistent, attentive support?
  • 4I see that you are active in responding to feedback online; what is your process for addressing family concerns once they are brought to your attention?
  • 5What specific activities or social programs are currently the most popular for residents to help them feel engaged and part of the community?
  • 6In the event of a medical emergency, what is your protocol for coordinating care with local hospitals and keeping family members informed in real-time?

Personalized based on this facility's data


Key Review Excerpts

Our dear humble appreciation to the entire staff at Pruitt Lakeside for the dedication to each resident & their families of the kindness to the residents in preserving their dignity & respect & how we feel a special peace of mind in the integrity to keep us informed

Long-term resident's family · 2025★★★★★

Pruitthealth lakeside , is a great facility , very clean, staff is nice and attentive to the residents. Administrator is always present and willing to help. No complaints here !

Visitor/Family member · 2025★★★★★

It's truly one of a kind. The staff are very attentive. The facility is very clean. It's like one big happy family. The administrator goes over and beyond.

Visitor/Family member · 2025★★★★★
Source: 20 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.30hrs
40%
Registered nurses for medical care
Total Nursing
3.13hrs
76%
All nurses + aides combined
Staff Turnover
70%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 15 measures

Medicare Rating
5/ 5
Better Than Avg

14

measures

Worse Than Avg

1

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
12.1%
GA
10.6%
Bibb
4.2%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on antipsychotic medication

↓ Lower is better
This Facility10.2%
Better than Avg
Here
10.2%
US
15.4%
GA
20.1%
Bibb
21.9%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility99.1%
Better than Avg
Here
99.1%
US
93.4%
GA
91.2%
Bibb
91.6%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility8.4%
Better than Avg
Here
8.4%
US
14.4%
GA
15.7%
Bibb
12.8%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility13.1%
Better than Avg
Here
13.1%
US
19.4%
GA
16.0%
Bibb
13.3%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility11.7%
Better than Avg
Here
11.7%
US
15.3%
GA
16.6%
Bibb
13.2%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility90.2%
Better than Avg
Here
90.2%
US
81.8%
GA
80.4%
Bibb
66.1%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

2deficiencies
Well below state avg (6.1)
2 complaint-triggered

This facility has 26 deficiencies across three surveys, including two complaints from families regarding resident assessments. The main problem areas are fire safety systems, emergency preparedness, and resident care quality. While all deficiencies show correction dates, recent surveys in 2023 and 2025 reveal ongoing issues with safety systems and care standards, suggesting persistent operational challenges families should investigate further.

Mar 2, 2025Routine
12
0004Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Develop and maintain an Emergency Preparedness Program (EP).

0030Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

List the names and contact information of those in the facility.

0031Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Provide emergency officials' contact information.

0037Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Establish staff and initial training requirements.

0293Potential for harm · WidespreadCorrected

Egress Deficiencies

Have properly located and lighted "Exit" signs.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0372Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0511Potential for harm · PatternCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

0223Potential for harm · IsolatedCorrected

Egress Deficiencies

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

0321Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0919Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Meet requirements for the use of electrical equipment.

Mar 2, 2025Complaint
2
0640Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

Nov 5, 2023Routine
10
0880Potential for harm · WidespreadCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0584Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0321Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0345Potential for harm · PatternCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0355Potential for harm · PatternCorrected

Smoke Deficiencies

Properly select, install, inspect, or maintain portable fire extinguishes.

0568Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.

0688Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0211Potential for harm · IsolatedCorrected

Egress Deficiencies

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Apr 3, 2022Routine
2
0623Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Pruitthealth - Lakeside, LLC

Organization Type

for profit

Chain Affiliation

Chain Name

Pruitthealth

Chain Size

99 facilities nationwide

Chain avg rating: 2.8/5 · Rank 16 of 94

Ownership & Management

Owners

Undisclosed

Ownership Data Not Available · Organization

Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

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