Pruitthealth - Greenville
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 72 Google reviews
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What this means for your family
This facility has a strong reputation for effective rehabilitation therapy and a clean environment, making it a viable choice for short-term recovery. However, families should be aware of reported inconsistencies in nursing responsiveness; we strongly recommend asking management specifically about their weekend staffing ratios and call-light response protocols before admission.
Google Reviews
Google Reviews
72 reviews on Google“PruittHealth - Greenville receives polarized feedback, with many recent reviewers praising the facility's cleanliness, welcoming atmosphere, and effective rehabilitation therapy programs. However, a recurring subset of reviewers reports significant concerns regarding chronic understaffing, slow response times to call lights, and inconsistent quality of patient care, particularly during weekends and night shifts.”
Quality Themes
Tap a score for detailsStrengths
- Effective physical and occupational therapy programs
- Clean, well-maintained facility environment
- Welcoming and informative administrative staff
- Professional and compassionate nursing care (cited by many)
Concerns
- Chronic understaffing leading to slow response times (mentioned by 6 reviewers)
- Inconsistent patient hygiene and basic care (mentioned by 3 reviewers)
- Staff indifference to call lights/bells (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 78 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1It is wonderful to see how much the administration engages with the community through your review responses; how do you ensure that feedback from families is used to improve daily care?
- 2We have heard great things about your physical and occupational therapy programs; how would a new resident begin their personalized therapy plan here?
- 3With the facility being so well-maintained and clean, what specific protocols do you have in place to ensure that personal hygiene and room cleanliness remain consistent for every resident?
- 4How does the nursing team manage call lights and response times during the busier night shifts to ensure no resident is left waiting?
- 5Can you walk us through your process for medication management to ensure everything is administered accurately and on schedule?
- 6In the event of a medical emergency after hours, what is the specific protocol for contacting physicians and coordinating urgent care?
Personalized based on this facility's data
Key Review Excerpts
“The people are the great, far above my expectations. I got in here and the therapy is great. I mean I can walk. I can't believe it.”
“My mother was here for a short stay after a stroke. It's a older facility but the nursing staff is great during the week. The weekend seemed very short staffed.”
“I rang the bell for assistance and there is a light that comes on outside the room. No one came. After 15 minutes I stepped out in the hall and a nurse was passing by. I asked what the procedure was for getting help. She said everyone has learned to ignore the bell and the light.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
14
measures
2
measures
1
measures
Residents whose walking got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Residents who lost too much weight
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has 11 deficiencies across 4 surveys with recurring issues in food safety and infection control that persist across multiple years. Food handling problems appeared in both 2023 and 2025, while infection control deficiencies occurred in 2023 and 2025. Additional issues include medication labeling and maintaining a safe environment. All deficiencies have correction dates, but the pattern of repeated problems in key care areas warrants careful consideration during your visit.
Aug 7, 2025Routine4
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Oct 29, 2023Routine4
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Infection Control Deficiencies
Implement a program that monitors antibiotic use.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Jun 2, 2022Routine1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nov 29, 2018Routine2
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Ownership & Operations
Who Operates This Facility
Pruitthealth - Greenville
for profit
Chain Affiliation
Pruitthealth
99 facilities nationwide
Chain avg rating: 2.8/5 · Rank 20 of 94
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
72 reviews from families & visitors
Official Website
Visit pruitthealth.com
Medicare data downloads
Original nursing home datasets
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