Pruitthealth - Forsyth
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 60 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Low staffing rating (1/5 stars)
- Above-median deficiencies (7 vs median 5.0)
- High staff turnover (54%)
- High RN turnover (67%)
Below average in GA · Below recommended RN staffing · Below chain average · $10,615 in fines
What this means for your family
This facility is highly regarded for its administrative and admissions team, who are frequently praised for their helpfulness and transparency. However, families should be aware of significant concerns regarding hygiene and the consistency of rehabilitation services; we recommend conducting an unannounced tour to personally verify the cleanliness of the environment and the level of active care provided.
Google Reviews
Google Reviews
60 reviews on Google“PruittHealth - Forsyth receives highly polarized feedback, with many families praising the admissions and administrative staff for their support, while others report significant concerns regarding basic care standards. While some reviewers highlight a clean environment and compassionate nursing, multiple negative reports cite issues with hygiene, inadequate rehabilitation services, and poor communication regarding the facility's actual capabilities.”
Quality Themes
Tap a score for detailsStrengths
- Helpful and supportive admissions/administrative staff
- Clean, well-maintained facility environment
- Compassionate and attentive direct care staff
- Transparent communication from management
Concerns
- Poor hygiene and strong odors (urine) (mentioned by 2 reviewers)
- Inadequate rehabilitation services and therapy frequency (mentioned by 2 reviewers)
- Staff responsiveness and perceived indifference to patient needs (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 40 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1Given the current staffing levels, how does the facility ensure that residents receive timely assistance when they call for help?
- 2I noticed that some feedback mentioned concerns regarding facility odors; what is your current protocol for housekeeping and maintaining a fresh environment in the living areas?
- 3How frequently are rehabilitation and therapy sessions scheduled for residents, and how do you monitor their progress toward recovery goals?
- 4I appreciate that management is active in responding to feedback online; how do you incorporate that kind of transparent communication into your daily interactions with families?
- 5Could you walk me through the current dining program and how you address resident preferences or nutritional needs given the feedback regarding meal satisfaction?
- 6What specific procedures are in place for handling urgent medical changes or emergencies during evening and weekend hours when clinical leadership may be off-site?
Personalized based on this facility's data
Key Review Excerpts
“From the first phone call with Mrs. Robin to the hugs and comfort from the amazing staff when leaving, we were truly blessed to find this quaint and quiet little brick building full of healthcare providers.”
“I don’t know how people work in here… the smell of urine is EXTREME. The fact the associate said it’s a nursing home just made it worse.”
“She saw physical therapy only about 5 times for less than 30 minutes per visit the whole time she was there. They left her lying in bed by herself for the most part.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
4
measures
2
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents needing more daily help over time
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows a concerning pattern of 7 complaint-triggered deficiencies, indicating families have filed reports about care issues. Food safety and dining quality problems have recurred multiple times, appearing in both 2023 and 2025 inspections, suggesting persistent issues despite corrections. The facility has also had problems with medication management and care planning, though all deficiencies show correction dates from the provider.
Mar 18, 2026Complaint1
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
May 15, 2025Complaint2
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Dec 17, 2023Complaint5
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Dec 17, 2023Routine1
Emergency Preparedness Deficiencies
Develop and maintain an Emergency Preparedness Program (EP).
Mar 31, 2022Routine1
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Federal Penalties
Fine
May 15, 2025
$10,615
Ownership & Operations
Who Operates This Facility
Pruitthealth - Forsyth
for profit
Chain Affiliation
Pruitthealth
99 facilities nationwide
Chain avg rating: 2.8/5 · Rank 73 of 94
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
60 reviews from families & visitors
Official Website
Visit pruitthealth.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
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