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Nursing HomeMedicaid

Pruitthealth-Farmville

Strong Medicare quality ratings; families often praise clean, well-maintained facility. Still worth an in-person visit.

4351 South Main Street, Farmville, NC 2782856 bedsLicensed & Active
4/5
Medicare
Inspection
Quality
Staffing
Google rating
3.3/5

based on 35 Google reviews

5
4
3
2
1
Pruitthealth-Farmville Nursing Home in Farmville, NC — Street View
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What this means for your family

While the facility is praised for its cleanliness and some dedicated staff members, the communication issues are a major red flag. Before committing, ensure you have a direct line to a specific social worker or administrator, as the general phone line is frequently reported as unresponsive.

Google Reviews

Google Reviews

35 reviews on Google
PruittHealth-Farmville receives highly polarized feedback, with some families praising the cleanliness and compassionate care, while others report significant issues with communication and staffing. A recurring theme is the facility's failure to answer phones, which causes extreme distress for out-of-state family members. While some staff members are highlighted for their kindness, others are described as inattentive or unprofessional, leading to inconsistent experiences for residents.

Quality Themes

Tap a score for details
Food5.0Staff4.0Clean9.0Activities8.0Meds2.0Memory7.0Comms1.0ValueN/A

Strengths

  • Clean, well-maintained facility
  • Compassionate and attentive individual nursing staff
  • Engaging community activities and events
  • Effective physical therapy department

Concerns

  • Chronic failure to answer phones or return calls (mentioned by 7 reviewers)
  • Understaffing leading to slow response times (mentioned by 5 reviewers)
  • Unprofessional or rude staff behavior (mentioned by 4 reviewers)

Rating Trends

Tap a year to see what changed

234'15(1)'19(4)'21(7)'23(15)'26(2)

Distribution · 39 analyzed

5
13
4
4
3
9
2
3
1
10
12 reviews posted between Nov 17, 2023Nov 17, 2023 · average 4.2

How They Respond to Reviews

33%response rate

This facility responds to some reviews.

Questions for Your Tour

  • 1Given that staffing levels are a top priority for your team, what specific steps are being taken to ensure residents receive timely assistance when they use their call lights?
  • 2I noticed that communication can sometimes be a challenge; what is the best way for family members to reach a staff member or nurse directly if we have urgent questions about our loved one's care?
  • 3I’ve read great things about your physical therapy department and community activities; could you walk me through what a typical social day looks like for a resident here?
  • 4With medication management being a critical part of daily health, how do you ensure accuracy and consistency for residents with complex medical needs?
  • 5I appreciate that you engage with feedback online; how do you use that family input to improve the day-to-day experience and professionalism within the facility?
  • 6In the event of a sudden medical change or emergency, what is your protocol for notifying family members and coordinating with local hospitals?

Personalized based on this facility's data


Key Review Excerpts

The clerical staff is friendly and attentive. Not so much for the medical staff. Seems to take a long time to get bedside attention.

Family member · 2021★★★★★

My experience with PruittHealth in Farmville, NC has been truly reassuring and heartfelt. From the very beginning, the staff made us feel like family, not just visitors.

Family member · 2026★★★★★

I don’t understand why they have a business number when nobody ever answers the phone.

Visitor · 2019★★★☆☆
Source: 35 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.60hrs
81%
Registered nurses for medical care
Total Nursing
3.19hrs
78%
All nurses + aides combined
Staff Turnover
47%
Lower is better (< 30% = good)
RN Turnover
56%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

11

measures

Worse Than Avg

4

measures

Mixed Results

2

measures

Long-Stay Residents
🚶

Residents whose walking got worse

↓ Lower is better
This Facility8.2%
Better than Avg
Here
8.2%
US
15.3%
NC
20.2%
Pitt
28.3%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
NC
91.7%
Pitt
83.8%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility25.1%
Worse than Avg
Here
25.1%
US
19.5%
NC
21.5%
Pitt
10.3%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility6.6%
Better than Avg
Here
6.6%
US
19.4%
NC
21.0%
Pitt
17.7%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility6.1%
Better than Avg
Here
6.1%
US
14.4%
NC
16.4%
Pitt
18.6%
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
12.1%
NC
5.4%
Pitt
2.9%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
79.8%
NC
78.1%
Pitt
80.2%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
81.8%
NC
80.1%
Pitt
79.5%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility3.6%
Worse than Avg
Here
3.6%
US
1.6%
NC
1.5%
Pitt
2.1%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

4deficiencies
3penalties
Near state avg (5.6)
4 complaint-triggered
$36,729 in fines

Families have filed complaints resulting in deficiencies related to accident prevention, care quality, and protection of residents' belongings, indicating ongoing concerns about safety and care standards. The facility shows recurring issues with care planning and assessment, fire safety systems, and infection control across multiple surveys from 2023 to 2025, suggesting persistent operational challenges that continue to resurface despite correction plans.

Aug 7, 2025Routine
4
0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0791Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide or obtain dental services for each resident.

May 22, 2025Complaint
2
0689Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Sep 20, 2024Complaint
1
0602Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from the wrongful use of the resident's belongings or money.

Aug 8, 2024Complaint
1
0626Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.

Aug 8, 2024Routine
5
0700Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

0211Potential for harm · IsolatedCorrected

Egress Deficiencies

Keep aisles, corridors, and exits free of obstruction in case of emergency.

0374Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install smoke barrier doors that can resist smoke for at least 20 minutes.

0511Potential for harm · IsolatedCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

0914Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

May 11, 2023Routine
19
0867Potential for harm · WidespreadCorrected

Administration Deficiencies

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

0880Potential for harm · WidespreadCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0881Potential for harm · WidespreadCorrected

Infection Control Deficiencies

Implement a program that monitors antibiotic use.

0882Potential for harm · WidespreadCorrected

Infection Control Deficiencies

Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.

0677Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0847Potential for harm · PatternCorrected

Administration Deficiencies

Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.

0291Potential for harm · PatternCorrected

Egress Deficiencies

Install emergency lighting that can last at least 1 1/2 hours.

0324Potential for harm · PatternCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0345Potential for harm · PatternCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0353Potential for harm · PatternCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0372Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0712Potential for harm · PatternCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0918Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0554Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Allow residents to self-administer drugs if determined clinically appropriate.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0923Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

0813Minimal · WidespreadCorrected

Nutrition and Dietary Deficiencies

Have a policy regarding use and storage of foods brought to residents by family and other visitors.

Federal Penalties

Fine

May 22, 2025

$9,620

Payment Denial

May 22, 2025

3-day denial

Fine

Aug 8, 2024

$5,077

Ownership & Operations

Who Operates This Facility

Owner / Operator

Pruitthealth-Farmville

Organization Type

for profit

Chain Affiliation

Chain Name

Pruitthealth

Chain Size

99 facilities nationwide

Chain avg rating: 2.8/5 · Rank 61 of 94

Ownership & Management

Owners

United Health Services of North Carolina INC

Owner · Organization

Pruitt, Neil

Owner

J Paige Pruitt Trust

Owner (parent company) · Organization

Lisa P Hamby Trust

Owner (parent company) · Organization

Neil L Pruitt Jr Trust

Owner (parent company) · Organization

Nwp 2020 Child Tr Fbo J Paige Pruitt

Owner (parent company) · Organization

Pruitt Properties INC

Owner (parent company) · Organization

Uhs-Pruitt Holdings, INC.

Owner (parent company) · Organization

United Health Services INC

Owner (parent company) · Organization

Pruitt, Neil

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Key personnel

Pruitt, NancyManaging Control - Governing BodyPruitt, NeilManaging Control - Governing BodySmall, PhilipManaging Control - Governing BodyBrabham, MindyManagerPruitt, NeilManager
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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