Nursing HomeMedicaid

Pruitthealth - Covington

A middle-range Medicare rating. Review each component and visit in person before deciding.

4148 Carroll Street, Covington, GA 30015|71 beds|Licensed & active

3/5

Medicare

Inspection

Quality

Staffing

Google rating

3.0/5

based on 86 Google reviews

(770) 786-0427 Directions Website

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2flags

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Public Medicare Flags to Review

These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.

Low staffing rating (1/5 stars)
RN turnover reported at 56%

No Medicare penalties on record

Source: Medicare data

What this means for your family

Pruitthealth - Covington has a middle-range Medicare overall rating. Strengths include effective physical therapy program. Some reviewers note concerns about neglect leading to bedsores and infections (mentioned by 5 reviewers). Review the health-inspection, staffing, and quality-measure components separately, then visit in person.

Google Reviews

86 public Google reviews available

PruittHealth - Covington receives highly polarized feedback, with some families praising the physical therapy team and individual staff members, while others report severe concerns regarding basic medical care and neglect. Multiple reviewers have documented serious issues including unmanaged bedsores, medication errors, and slow response times to call lights. Families considering this facility should be aware of the significant inconsistency in care quality and the recurring reports of poor communication during medical emergencies.

Quality Themes

Tap a score for details

Strengths

Effective physical therapy program
Some highly attentive and caring individual staff members
Responsive maintenance staff

Concerns

Neglect leading to bedsores and infections (mentioned by 5 reviewers)
Medication management errors (mentioned by 4 reviewers)
Slow or non-existent response to call lights (mentioned by 6 reviewers)
Understaffing, particularly on nights and weekends (mentioned by 4 reviewers)
Poor communication regarding medical status or emergencies (mentioned by 3 reviewers)

Rating Trends

Tap a year to see what changed

Distribution · 61 analyzed

How They Respond to Reviews

83%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

1Given that staffing levels can fluctuate, what specific protocols do you have in place to ensure call lights are answered promptly, especially during evening and weekend shifts?
2I noticed some concerns regarding skin integrity and wound care; could you explain your facility's process for repositioning residents and preventing pressure ulcers?
3How do you currently manage medication administration to ensure accuracy and prevent errors for residents with complex health needs?
4I see that you actively engage with online feedback; how does that resident and family input directly influence changes to your daily operations or care standards?
5What steps are taken to ensure that families are kept informed and updated immediately if there is a change in a resident's medical status or an emergency?
6Could you walk me through the daily activity schedule and how you encourage residents to participate in social life to ensure they stay active and engaged?

Personalized based on this facility's data

Key Review Excerpts

“My dad was in for rehab and doing good. He develop 3 separate infections in their care after recovering from sepsis, he had a bed wound PT didn’t give a damn about”

Rehab patient's family · 2025★☆☆☆☆

“My husband has been here for three days. They still have not got his meds correct. Every shift gives you a different excuse and 'promise' to correct it.”

Long-term resident's family · 2025★☆☆☆☆

“Newton hospital made us aware that he has a horrible, untreated bed sore. As well as a major infection from an unchanged catheter.”

Memory care family member · 2025★☆☆☆☆

Source: 61 Google reviews in the current analysis set; Google reports 86 total

Staffing

Staffing Hours

per resident/day · Medicare public data

RN Hours

0.47hrs

62%

Registered nurses for medical care

Total Nursing

3.19hrs

78%

All nurses + aides combined

Staff Turnover

40%

Lower is better (< 30% = good)

RN Turnover

56%

Lower is better (< 30% = good)

Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.

Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating

3/ 5

Better Than Avg

measures

Worse Than Avg

measures

Mixed Results

measures

Long-Stay Residents

Residents on anti-anxiety or sleep medication

↓ Lower is better

This Facility35.5%

Worse than Avg

Here

35.5%

19.5%

20.5%

Residents with depression symptoms

↓ Lower is better

This Facility0.0%

Better than Avg

Here

0.0%

12.8%

11.3%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

Residents whose bladder or bowel control got worse

↓ Lower is better

This Facility9.4%

Better than Avg

Here

9.4%

19.0%

15.8%

Residents whose walking got worse

↓ Lower is better

This Facility5.8%

Better than Avg

Here

5.8%

14.1%

15.2%

Residents vaccinated for pneumonia

↑ Higher is better

This Facility98.3%

Better than Avg

Here

98.3%

93.5%

91.4%

Residents vaccinated for the flu

↑ Higher is better

This Facility100.0%

Better than Avg

Here

100.0%

95.5%

95.0%

Short-Stay Residents (Rehab / Post-Acute)

Short-stay residents vaccinated for the flu

↑ Higher is better

This Facility99.4%

Better than Avg

Here

99.4%

79.8%

78.4%

Short-stay residents vaccinated for pneumonia

↑ Higher is better

This Facility99.4%

Better than Avg

Here

99.4%

82.0%

80.3%

Short-stay residents newly given antipsychotics

↓ Lower is better

This Facility1.9%

Mixed vs Avgs

Here

1.9%

1.6%

2.6%

Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

Detailed Medicare record · up to 3-year lookback

9findings in history

Latest survey: 4 · near GA avg (6.1)

6 complaint-triggered findings

This facility has a concerning pattern of complaint-triggered deficiencies, with families filing reports that led to 5 of 7 citations across recent surveys. Key problem areas include resident rights violations, medication management issues, and care planning deficiencies. While all deficiencies show correction dates, the recurring nature of family complaints about fundamental care standards suggests ongoing quality concerns that warrant careful consideration during any visit.

Apr 9, 2026Routine3 findings

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

Apr 9, 2026Complaint1 finding

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Mar 1, 2025Complaint2 findings

0554Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Allow residents to self-administer drugs if determined clinically appropriate.

0584Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Jul 17, 2024Complaint1 finding

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Sep 7, 2023Complaint2 findings

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Pruitthealth - Covington

Organization Type

for profit

Chain Affiliation

Chain Name

Pruitthealth

Chain Size

95 facilities nationwide

Chain avg rating: 2.8/5 · Rank 1 of 94 (Highest rating)

Ownership & Management

Owners

United Health Services of Georgia, INC.

Owner · Organization

Pruitt, Neil

Owner

Covington Healthcare Properties INC