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Nursing Home · Carrollton, GA
921 Old Newnan Road, Carrollton, GA 30117
Map location from our source data
Medicare overall rating
4 / 5 stars
Inspection records →About this listing
Catalog updated Sep 1, 2026. Current services and availability are unconfirmed.
Monthly cost
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Availability
We don't have live openings. Ask about current availability, waiting lists, and move-in timing.
Reported capacity: 42 beds. This is not the number of openings.
Contact information →Care & support
Provides nursing care and help with daily activities. Some offer short-term rehabilitation.
This describes the care category. Confirm support for your family member's needs.
Understand care types →Payment options
Participation is reported in our source data. Confirm eligibility, covered services, and any private-pay costs.
Medicare participation does not mean all stays or services are covered.
Ask about these reported findings and check the latest official record.
Your next step
You don't need to know everything. Start with these questions.
Pruitthealth - Carrollton has a strong overall Medicare rating. Medicare reports an average of 0.91 registered-nurse hours per resident per day. Ask how coverage varies across shifts. Public Google reviews average 3.9 out of 5. Read both positive and critical feedback, and ask how concerns are handled. Review the component ratings and current source records before deciding.
PruittHealth - Carrollton receives highly polarized feedback, with many families praising the rehabilitation therapy team and the cleanliness of the facility. However, a significant number of reviewers report serious concerns regarding inconsistent nursing care, poor communication during medical emergencies, and administrative staff who are described as rude or unhelpful. Prospective families should be aware that experiences appear highly dependent on the specific staff members involved.
AI summaries of public opinions. These describe review sentiment, not verified care quality.
Reviews are split between high praise for compassionate care and severe complaints about rudeness and negligence.
Families report significant frustration with administrative responsiveness and lack of clear information during intake or medical events.
Most reviewers consistently describe the facility as neat and clean, though one reviewer noted peeling wallpaper and water damage.
Multiple reviewers described the food as undesirable, poorly cooked, or lacking in quality.
Reviewers frequently highlight the active and engaging programs organized for residents and families.
Specific complaints exist regarding medication administration and failure to provide necessary medical support during health crises.
Reviewers have expressed that the high cost of care does not align with the quality of service or facility maintenance provided.
Scores range from 0 (negative) to 10 (positive). They are model interpretations of reviews and are not clinical, safety, or inspection ratings. Unmentioned topics are omitted.
Strengths
Concerns
Rating Trends
Tap a year to see what changed
Distribution · 80 analyzed
This facility actively engages with reviewer feedback.
Key Review Excerpts
“The staff at The Oaks skilled nursing facility exceeded our expectations! They were very professional and caring. Staff members took the time to get to know our mother and customize her care to her individual needs.”
“My husband was treated exceptionally well. I would highly recommend the rehabilitation services. Christie and Joy were very pleasant to work with. The PT’S did what they needed to do to get my husband’s stability together.”
“My aunt has been a patient at The Oaks for 2 months. Cleanliness is best part of the facility. The meals have gone done hill drastically. The attention and attitude is completely subpar.”
Reported nursing hours are daily averages per resident. They do not describe a specific shift or guarantee one-to-one care.
Per resident, per day
Nurses and aides combined
Reported by Medicare
Registered nurses
Ask during your visit: Who will help my family member during the day and overnight? How do you plan staffing when residents need more support?
EveryPlace uses reference points of 0.75 registered-nurse hours and 4.1 total nursing hours per resident per day. These are comparison targets, not current federal minimum requirements or a determination that a facility meets a resident's needs.
Resident outcomes compared with national, state, and local averages · 15 measures
8
measures
5
measures
2
measures
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents who got a urinary tract infection
Residents with pressure sores (bedsores)
Residents needing more daily help over time
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Families have filed multiple complaint reports against this facility, triggering 7 of the 11 total deficiencies found across recent surveys. The main problem areas involve care planning and assessment, safety and accident prevention, and infection control. While the facility has provided correction dates for all issues, the pattern of family-initiated complaints suggests ongoing concerns that warrant careful consideration before visiting.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Emergency Preparedness Deficiencies
Develop and maintain an Emergency Preparedness Program (EP).
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Pruitthealth - Carrollton
for profit
Pruitthealth
95 facilities nationwide
Chain avg rating: 2.8/5 · Rank 43 of 94
Key personnel
Contact the provider directly when you feel ready. Have your questions handy and ask for answers in writing.
Confirm current status with the state licensing agency. A direct record link is not available in this catalog.
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
90 reviews from families & visitors
Official Website
Visit pruitthealth.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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