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Assisted Living

Providence Place

Families consistently rate this highly — reviewers highlight specialized dementia and memory care. Schedule a visit to confirm the fit.

2456 Geary Blvd., Lower Pacific Heights · San Francisco, CA 9411534 bedsLicensed & Active
Google rating
4.7/5

based on 29 Google reviews

5
4
3
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1
Providence Place Assisted Living in San Francisco, CA — Street View
Street View

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What this means for your family

This facility is an excellent choice for families managing advanced dementia or Alzheimer's, as it excels in specialized behavioral care and transparent communication. The home-like atmosphere and high-quality food are major benefits. While the care is highly rated, be aware of a single reported dispute regarding management's handling of delivery tips.

Google Reviews

Google Reviews

29 reviews on Google
Providence Place is highly regarded by families for its specialized care for advanced dementia and Alzheimer's, offering a home-like environment rather than an institutional one. Reviewers consistently praise the compassionate staff and the frequent, transparent communication via photos and videos. While the facility is praised for its personalized attention, one reviewer noted a negative experience regarding a delivery tip dispute with management.

Quality Themes

Tap a score for details
Food9.0Staff10.0Clean5.0Activities9.0MedsN/AMemory10.0Comms10.0ValueN/A

Strengths

  • Specialized dementia and memory care
  • Transparent and frequent family communication
  • Compassionate and attentive caregivers
  • Warm, home-like atmosphere
  • High-quality, nutritious meals

Concerns

  • Management dispute regarding delivery tips

Rating Trends

Tap a year to see what changed

234'10(1)'18(5)'20(3)'22(3)'26(4)

Distribution · 33 analyzed

5
30
4
0
3
1
2
0
1
2

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1We've heard such wonderful things about the warm, home-like atmosphere here; how do you maintain that small-community feel with 34 residents?
  • 2Since you specialize in dementia and memory care, what specific types of sensory or cognitive activities are available to keep residents engaged daily?
  • 3We really value staying in the loop, so could you describe your process for providing frequent updates and communicating with families?
  • 4The reviews often mention the high quality of your meals; could you tell us more about how the nutrition and dining menus are planned?
  • 5In the event of a medical emergency during the night, what is the protocol for contacting both the on-site staff and our family?
  • 6How does the care team approach personalized care for residents to ensure their individual needs and routines are respected?

Personalized based on this facility's data


Key Review Excerpts

Providence Place has brought out the best in him! He is now active,

Memory care family member · 2025★★★★★

We receive daily updates, photos, and videos of my father from the staff and it is great to see him happily participating in events.

Memory care family member · 2025★★★★★

The amount of care and attention Catherine’s team display with the residents is impeccable.

Memory care family member · 2022★★★★★
Source: 29 Google reviews

State Inspection History

State Inspections

Source: CA Community Care Licensing Division

6total
5 Type B— non-compliance
Clean record— no deficiencies found
Mar 25, 2026Complaint
Clean

COMPLAINT INVESTIGATION REPORT

Aug 27, 2025Inspection
Clean

The facility underwent an Annual 1-year required inspection on August 27, 2025. The Licensing Program Analyst conducted a thorough tour and reviewed required documentation. No deficiencies were cited during this visit, indicating full compliance with current licensing standards.

Aug 8, 2024Inspection
Clean

The unannounced Annual Required inspection revealed several areas needing attention, primarily concerning resident care planning and participation. Specifically, the facility was cited for not meeting requirements regarding resident participation in decision-making and for deficiencies found in a sample review of Needs & Service Plans. The facility was given a Plan of Correction due by 08/20/2024 to address these issues.

Aug 11, 2022Inspection
Clean

The unannounced annual inspection conducted on August 11, 2022, found the facility to be clean and tidy with no immediate safety hazards observed. The LPA reviewed various operational areas, including infection control, medication storage, and general safety protocols. No deficiencies were cited during this inspection.

Nov 8, 2021Inspection
Clean

The unannounced annual inspection observed several positive aspects, including adequate infection control practices, sufficient supplies, and appropriate storage of medications. However, three minor deficiencies were noted: the kitchen needs a trash receptacle with a foot-operated lid, a hand washing sign should be placed by the kitchen sink, and the facility must submit an updated Emergency Disaster Plan by a specified date.

Aug 23, 2021Complaint
Clean

This report details a complaint investigation conducted on August 23, 2021, regarding allegations of poor care, including neglect related to incontinence, hygiene, and family visitation restrictions. All allegations cited were found to be unsubstantiated based on record review and staff/responsible party interviews.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Knop, Roman & Knop, Galina

Administrator

KNOP, GALINA

Source: State licensing data

Contact

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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